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Totango
5
7
4
18
3
3
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accelerate Revenues with Customer Engagement Management
Last updated: March 2026
Totango Alternatives & Competitors (2026)
Top 5 free alternatives
1.1
Value for money
Starting price
No pricing info
1.0
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
1.3
Value for money
Starting price
No pricing info
1.2
Functionality
Contact Management
5/5
Activity Tracking
4.9/5
Activity Dashboard
4.8/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
1.3
Value for money
No pricing info
Starting price
No pricing info
1.2
Functionality
API
5/5
Activity Tracking
4.5/5
Activity Dashboard
4.2/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
0.6
Value for money
Starting price
No pricing info
0.8
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
0.9
Value for money
Starting price
No pricing info
0.9
Functionality
Calendar Management
5/5
API
4.8/5
Activity Dashboard
4.6/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
0.5
Value for money
No pricing info
Starting price
No pricing info
0.8
Functionality
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
0.9
Value for money
Starting price
No pricing info
0.9
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
1.3
Value for money
Starting price
No pricing info
1.2
Functionality
Behavioral Targeting
5/5
Account Management
4.7/5
Behavior Tracking
4.7/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
1.1
Value for money
Starting price
No pricing info
1.0
Functionality
Behavior Tracking
5/5
Activity Tracking
4.4/5
Audience Targeting
4.3/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
1.1
Value for money
Starting price
No pricing info
0.9
Functionality
Account Management
5/5
Activity Tracking
5/5
Alerts/Notifications
5/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
Automated Routing
5/5
Alerts/Notifications
4.7/5
Access Controls/Permissions
4/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
0.8
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
0.5
Value for money
Starting price
No pricing info
0.8
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
0.8
Value for money
Starting price
No pricing info
0.7
Functionality
API
5/5
Account Management
4.5/5
Activity Dashboard
4.5/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
1.0
Value for money
Starting price
No pricing info
1.0
Functionality
Activity Dashboard
5/5
Activity Tracking
4.6/5
Access Controls/Permissions
4.3/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
0.8
Value for money
Starting price
No pricing info
0.7
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
0.6
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
0.8
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Tracking
4.7/5
Access Controls/Permissions
4.2/5
API
3.8/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
0.7
Value for money
Starting price
No pricing info
0.7
Functionality
A/B Testing
5/5
Campaign Management
5/5
API
4.6/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
0.8
Value for money
Starting price
No pricing info
0.8
Functionality
Accounting
5/5
Access Controls/Permissions
4.8/5
Activity Dashboard
4.7/5
Top Features
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5