Viber vs Sociocs

Slack

WhatsApp

Telegram

Freshdesk

Zoho Desk

LiveAgent

Compare Viber and Sociocs based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.

Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

Batch Communications

Chat/Messaging

Communication Management

Customer History

Feedback Management

Interaction Tracking

Interactive Content

Live Chat

Multi-Channel Communication

On-Demand Communications

Personalization

Reporting/Analytics

Video Support

Viber

Android

Linux

Web-based

Windows

iPad

iPhone

associate software engineer

It's a great software for communication purposes, sharing information, and having a meeting. Since it is free of cost, giving it a chance to use will definitely save time.

Patient administrator

I enjoyed using this amazing app, it is easy to use. It connects me with all over the world.

Graphic Designer

My overall experience is very good, the app fulfills what it's made for, and every user has a very positive opinion about it.

Youtuber

This ended up losing to other social networks that have no limits on the call, even if you hang up you can resume the call.

Order processor 

This app is super easy to use and has so many diff features that make it only more enjoyable and fun to use.

Human Resources officer

You cannot block calls from unknown users , i think this option is very important. I hate it when there is bad WiFi or mobile data signal because vibers’ quality gets bad a little and slow.

Engineer

The best thing about Viber is it having very high security to our messages this it having end-to-end encryption ability. Also it having wonderful group call facility too.

Youth Leader

I like that it connects with contacts in your phone - and are based on those #s. This is a nice things when you are communicating with people further away, like across the world.

Publisher

I love the design - it's very fresh and fun compared to other platforms. Quite pleasant to look at.

entrepreneur

There is explore feature which is really nice to have. It have really cute stickers which is really fun to use.

Student

Also there is no option for blocking the contact so we can't block those whom we are irritated of. Viber doesn't utilize our GSM data service.

Junior Analyst

The design and the appearance, the colour combination is just cool, so are the features. What I love about Viber are the cute stickers and the emoticons that you do not get in other messaging apps.

IT Professional

Overall best for personal use and small business communication channel. More secure than other alternative and customer support is good.

Office Manager

It has been a huge help to be able to communicate with people all over the world and the responses are super quick.

Administrator

Much like other messaging apps, Viber is user-friendly & economical. Good way to connect if you want to reach out from someone in another country, sending videos, files is so easy.

Photographer

You can organize group chats and even name the chats to help you recognize what exactly they’re for. Overall it’s an excellent communication tool and could improve your customer service.

Administrative Assistant

The software is a bit more adjusted to personal and private use, rather than professional. Sometimes it happens that I send sticker by accident to a client, which makes me look unprofessional.

Teacher

An very good integrated solution for daily communication.

Viber screenshot: Viber sticker

Viber screenshot: Viber members

Viber screenshot

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

LiveAgent is a web-based help desk solution with AI features, managing support tickets from channels like email, VoIP, live chat, and social media. 

Start with a 30-day free trial, no credit card or contracts needed.

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

Sociocs is a single customer communication inbox for businesses. Apart from other communication channel options, it provides many features for business text messaging, such as two-way text conversations, bulk messaging, auto messaging, click-to-chat by text, and more.

Alerts/Notifications

Customer Database

Inbox Management

SMS Messaging

Social Media Integration

Template Management

Third-Party Integrations

Sociocs

Associate Principal Engineer

I particularly admire Sociocs' ability to facilitate two-way text conversations, which can foster stronger relationships with customers and provide prompt responses to their inquiries.

Marketing Manager

Sociocs makes social media marketing extremely easy and cost effective. It's a great and fantastic tool to think of if you need a full featured social media marketing application.

Manager

My experience with sociocs has great and I’ll recommend this software to others to use. It has a good user friendly interface.

Assistant programs manager

My experience with Sociocs has been great and will recommend it to any business searching for a social media messaging software. It has a good user friendly interface.

Trainee Engineer

By finding a solution that allows me to manage my clients more efficiently and helps grow my business, I am excited to use this product. The solutions provided are truly amazing.

Digital Marketing 

I like Sociocs to be perfect for companies trying to improve customer service since I really appreciate streamlined communication.

Senior Manager

Best communication tool for attracting and onboarding new clients and deliver online customer service experience in one of the best way possible.

For firms that value efficient communication and client happiness, I think Sociocs is a good alternative.

Sales Executive 

It is a great platform which help the users and organizations in communicating with each other through two way texting conversations, bulks messages and many more.

Tech Lead, Strategic Alliances and Business Development

Our customers really appreciated us reaching out and quickly following up. The documentation is comprehensive and Sociocs also offers an API for queries and scripting.

SEO Manager

Cons:The cost of using Sociocs' services may be a barrier for some businesses or individuals, especially for small or startup businesses with limited budgets.

Programming Instructor

It is easy to use and adaptable, making it perfect for companies of all sizes. Your content calendar is simple to manage and track.

I find it beneficial when all social media platforms are integrated into one platform, as it helps us save time.

Senior Data Engineer

The experience with Sociocs is great so far. The product can just be bought for the message management feature it has got to offer.

Sr. BDM and HR

Sociocs comes at a very affordable price with a free forever plan, which makes it a plus point for us while implementing it.

Researcher

Complexity: You may dislike software that is overly complex or difficult to use, requiring significant time and effort to learn.

Digital Marketing

I haven't yet observed any particular worries. There is no objection because additional features are being continuously introduced.

The insights provided by Sociocs may be limited by the scope of the data used, such as the platforms monitored or the types of interactions analyzed.

Viber vs Sociocs Comparison (2026)

Viber

Sociocs

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives