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Viber Logo

Viber

4.4
(3.8K)

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Mobile messaging platform

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(11)

Viber Pricing, Features, Reviews and Alternatives

Viber FAQs

Q. What type of pricing plans does Viber offer?

Viber has the following pricing plans:
Pricing model: Free

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Q. Who are the typical users of Viber?

Viber has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Viber support?

Viber supports the following languages:
English

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Q. Does Viber support mobile devices?

Viber supports the following devices:
Android, iPad, iPhone

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Q. Does Viber offer an API?

Yes, Viber has an API available for use.

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Q. What level of support does Viber offer?

Viber offers the following support options:
Chat

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Viber product overview

What is Viber?

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Not sure about Viber? Compare it with a popular alternative

Starting from

Free

Free plan
Free trial
Pricing range

Starting from

9

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Viber pricing information

Value for money

4.5

/5

3.8K

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Viber features

Functionality

4.3

/5

3.8K

Total features

15

3 categories

Most valued features by users

Reporting/Analytics
Batch Communications
Chat/Messaging
Communication Management
Community Management
Customer History
Feedback Management
Group Management

Functionality contenders

Viber users reviews

Overall Rating

4.4

/5

3.8K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.2/10
Rating distribution

5

4

3

2

1

2K

1.2K

420

67

14

Pros
It's a great software for communication purposes, sharing information, and having a meeting. Since it is free of cost, giving it a chance to use will definitely save time.
I enjoyed using this amazing app, it is easy to use. It connects me with all over the world.
My overall experience is very good, the app fulfills what it's made for, and every user has a very positive opinion about it.
Cons
This ended up losing to other social networks that have no limits on the call, even if you hang up you can resume the call.
You cannot block calls from unknown users , i think this option is very important. I hate it when there is bad WiFi or mobile data signal because vibers’ quality gets bad a little and slow.
Also there is no option for blocking the contact so we can't block those whom we are irritated of. Viber doesn't utilize our GSM data service.

Overall rating contenders

KB
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Kristina B.

Therapist

Mental Health Care, self-employed

Review source

Overall Rating

vibe review

Reviewed a year ago

Transcript

Kristina B.: Hi, I'm Kristina. I'm a psychotherapist. I would give Viber four stars. For more reviews,...

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Karan S.

Consultant, Cybersecurity

Security and Investigations, 1,001-5,000 employees

Review source

Overall Rating

Amazing communication application

Reviewed a year ago

Transcript

Karan P.: Hi, my name is Karan. I'm currently working as a cybersecurity developer. I would like to give...

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Chamaru A.

Newspapers, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Manage Engaging Communities that convert

Reviewed a year ago

We have used Viber for managing our audience which is using our website and newspaper and we found that this is one of the platforms that helped us to build, communicate with and distribute messages within our community. It also helped us to grow our audience within their platform too.

Pros

It was really easy to set up and we could convert our audiences into the Viber platform because this is already used by thousands of people in our audience.

Cons

Sometimes we feel that Viber is cluttered with features and every feature is trying to stand out. Having more and more features is good, but having too much features sometimes make the platform exhausting. This is really minor issue.

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Tolu A.

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Just Another Messaging App

Reviewed 2 years ago

I joined Viber as an alternative to WhatsApp but I still find myself going back to WhatsApp simply because it is not widely accepted hence limiting its usage. I like that you can make free video calls on the platform and do video conferencing with other users. Viber is quite very heavy and can easily take up a lot of space on your phone if you do not monitor your gallery. As with any other messaging app, it is great for easy chat communications, the stickers can make it a whole lot more fun.

Pros

Excellent free video calls with people on the viber platform Great for instant chat messages, also supports group chats Share any type of file you have with friends, colleagues or family Lots of emojis and stickers Works fine on pc Simple and fast registration with just your phone number and also very easy to use. You don't need any long tutorials to understand how to go about using the viper app whether on mobile or pc.

Cons

Not a popular platform in my country. So its always hard to get people to join Quite heavy to install when compared to WhatsApp

AN
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Admire Ngoni D.

Accounting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Communication masterpiece software

Reviewed 16 days ago

I continue to love Viber. With its user-friendly interface and wide range of features, Viber has become a staple in the world of instant messaging. From voice and video calls to group chats and file sharing, Viber has it all. Its end-to-end encryption ensures that all conversations remain private and secure, giving users peace of mind.

Pros

It's a great means of communicating with your companions, family, colleagues, and anybody else. Furthermore, you can receive calls while traveling to other countries. Simple WiFi is sufficient for it to function. comparable to or compatible with cross-platform devices, such as the Galaxy and the iPhone, with lucid video calls.

Cons

Along with commendable efforts and helpful updates, the dependability and quality of audio-only calls have reduced.

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Stasha K.

E-Learning, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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After Skype, this was good but now it's the same unstable service

Reviewed 2 years ago

It can be a good chit-chat option if you want to communicate with someone, especially if that person is not in the same country as you are. It's cost-free. Not for crucially sharing information.

Pros

I am using it as a free line for private meetings and video chats. Most of the time I use only chat (typing) for fast connection with family. The messenger is good and has all the possibilities to express yourself. I like the option when I use default emoji to be promoted to use proper stickers instead (for free). Stickers base is constantly upgraded and there is something for everybody's taste for creative and fast chat messages.

Cons

Suddenly, without obvious reason, the app stops to inform me about received messages and give me missed call notifications instead of a ring. The application is unreliable for the mentioned reason because it is easy to miss an important message or call.

SS
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Suman S.

Civil Engineering, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing and trustable app

Reviewed 3 months ago

Viber is generally a reliable messaging and calling app with a user-friendly interface and a wide range of features, including free voice and video calls, end-to-end encryption, and the ability to sync across devices. Viber is very user-friendly for all skill levels, and I've been using it for the past five years. I used this Viber for business purposes, sending high-resolution photos and work-related information. This app is also compatible with slow internet.

Pros

The Viber app includes free voice and video calls, end-to-end encryption for messages, the ability to sync contacts and notes across devices, various fun stickers and emojis, and integration with other apps like Dropbox and Giphy.

Cons

Using the Viber app includes the app requiring a phone number to sign up, which may be a privacy concern for some users, the app using data for calls and messages which may not be ideal for those with limited data plans, occasional glitches or bugs, and the app's interface and features may not be as customizable as some other messaging apps.

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