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Mobile messaging platform

(15)

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Viber Pricing, Features, Reviews and Alternatives

Viber FAQs

Q. What type of pricing plans does Viber offer?

Viber has the following pricing plans:
Pricing model: Free

These products have better value for money


Q. Who are the typical users of Viber?

Viber has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Viber support?

Viber supports the following languages:
English


Q. Does Viber support mobile devices?

Viber supports the following devices:
Android, iPad, iPhone


Q. Does Viber offer an API?

Yes, Viber has an API available for use.


Q. What level of support does Viber offer?

Viber offers the following support options:
Chat

Viber product overview

What is Viber?

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

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ic-pricetag

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Why am I seeing this?

Viber pricing information

Value for money

4.5

/5

4K

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Viber features

Functionality

4.3

/5

4K

Total features

13

2 categories

Most valued features by users

Reporting/Analytics
Batch Communications
Chat/Messaging
Communication Management
Customer History
Feedback Management
Interaction Tracking
Interactive Content

Functionality contenders

Viber users reviews

Overall Rating

4.4

/5

4K

Positive reviews

87

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.21/10
Rating distribution

5

4

3

2

1

2.2K

1.2K

430

69

14

Pros
It's a great software for communication purposes, sharing information, and having a meeting. Since it is free of cost, giving it a chance to use will definitely save time.
I enjoyed using this amazing app, it is easy to use. It connects me with all over the world.
My overall experience is very good, the app fulfills what it's made for, and every user has a very positive opinion about it.
Cons
This ended up losing to other social networks that have no limits on the call, even if you hang up you can resume the call.
You cannot block calls from unknown users , i think this option is very important. I hate it when there is bad WiFi or mobile data signal because vibers’ quality gets bad a little and slow.
Also there is no option for blocking the contact so we can't block those whom we are irritated of. Viber doesn't utilize our GSM data service.

Overall rating contenders

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Karan S.

Cybersecurity engineer

Accounting, 5,001-10,000 employees

Review source

Overall Rating

Amazing communication application

Reviewed 2 years ago

Transcript

Karan P.: Hi, my name is Karan. I'm currently working as a cybersecurity developer. I would like to give...

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Glenn S.

Associate Director of Talent Development & Brand

Telecommunications, 501-1,000 employees

Review source

Overall Rating

Great Communications Platform

Reviewed 3 years ago

Transcript

Glenn: Hey, my name is Glenn, and I'm a talent development manager. And I give Viber a four out of five...

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Maaz K.

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Viber

Reviewed 3 years ago

I love Viber for the fact that it was the first software that I used for chatting, photo sharing and making international calls to my relatives with viber, back then when calls especially international ones were very costly.

Pros

Viber is among the pioneers of chatting and audio & video calling softwares. It has a very simple yet pleasnet user interface. You can easily send text messages, photos, videos and files to your contacts using it. Apart from chatting you can also make audio and video calls to your contacts. Using paid credit in viber allows you to make VOIP calls to landline and mobile users anywhere in the world. It works equally well on all smartphone and computer systems.

Cons

I personally do not see any shortcomings in viber. Yet it somehow lost its pace and place in market to its competitors like whatsApp, either by not evolving aptly or due to poor marketing, which is evident to its now relatively smaller userbase.

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Tolu A.

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Just Another Messaging App

Reviewed 3 years ago

I joined Viber as an alternative to WhatsApp but I still find myself going back to WhatsApp simply because it is not widely accepted hence limiting its usage. I like that you can make free video calls on the platform and do video conferencing with other users. Viber is quite very heavy and can easily take up a lot of space on your phone if you do not monitor your gallery. As with any other messaging app, it is great for easy chat communications, the stickers can make it a whole lot more fun.

Pros

Excellent free video calls with people on the viber platform Great for instant chat messages, also supports group chats Share any type of file you have with friends, colleagues or family Lots of emojis and stickers Works fine on pc Simple and fast registration with just your phone number and also very easy to use. You don't need any long tutorials to understand how to go about using the viper app whether on mobile or pc.

Cons

Not a popular platform in my country. So its always hard to get people to join Quite heavy to install when compared to WhatsApp

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lionel m.

Architecture & Planning, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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another way to communicate

Reviewed 10 months ago
Pros

this software has a fluidity in the calls that I find really good.

Cons

I find that it doesn't keep up with current technological developments.

PS
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Punit S.

Computer Software, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good app for messaging

Reviewed 3 months ago

Overall experience with this platform is good. I am using this platform more than 6 years. .It doesn't hang any device.

Pros

It is very easy to use messaging, calling platform and it secure also. Calling and messaging around the world to other people at a free of cost. We can access this platform pc, laptop even on mobile phone and working any operating system

Cons

The cons are we can't share large numbers of files to others. This platform good for low data files sharing. Call quality of this platform is not good because it echo if we speak with multiple people in a one time

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chamika g.

Computer Software, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Pros and Cons of Viber

Reviewed 5 years ago

I have used Viber for about more than 1 years. The interface and the stickers kept me using the app. But the app is somewhat slower than other chatting apps. So I switched to another social media.

Pros

Viber is a very popular social media that provides many facilities. We can share many digital things via Viber such as images, video audio, location and other digital documents. There are attractive stickers and emojis. When we are sending images, we can add captions to it, and we can edit the photo. The call quality is clearer compare to normal voice calls. When we receive a message, we can reply to it even not opening the app. (There is a full screen notification when we receive a message. As we can we groups, we can use them for various stuffs, such as education, entertainment etc. There is a user-friendly UI. personally, I love purple color.

Cons

As the app proves so many features, It becomes little bit complex and slower. It consumes a huge amount of data compared to the service supplied. It does not have any option for call blocking. No internet, No connection.

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