Visual Queue Network (VQN) - 2026 Pricing, Features, Reviews & Alternatives

Visual Queue Network is a cloud-based debt collection software which helps financial institutions manage debt collection, recovery and compliance, with workflow management, robust reporting, and dynamic queuing technology. Visual Queue Network integrates seamlessly with Microsoft desktop tools to allow reports to appear as Excel files and letters as Word documents.

Visual Queue Network software provides users with the tools to manage collection, recovery, and special asset operations as well as foreclosures, repossessions, and bankruptcies. Visual Queue Network technology also enables users to manage owned assets, legal accounts, and third party agencies, collect loans, and check overdrafts and credit cards. Alignment management functionality allows users to align the business priorities of collection organizations.

Complete workflow management enables users to manage all pre- and post-charge-off accounts, alongside all other workflow processes. Dynamic queuing allows users to create collector queues and analyze accounts in real time. Behavioral modeling risk scoring routine technology helps users identify at risk accounts. Visual Queue Network’s reporting capabilities allow users to measure financial health and collector productivity performance.

The Visual Queue Network is composed of four products including VQN Banking, VQN Agency, VQN File Widget and WebInquiry - Web Portal. The VQN product suite aims to deliver a comprehensive debt collection and recovery solution.