Vivonet Pricing Plan & Cost Guide

Vivonet

Point of sale management software

3.95/5 (20 reviews)

Vivonet Pricing

Contact Vivonet for pricing.

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Pricing Comparison

How does Vivonet compare with other Customer Management apps?

Subscription plan?

Vivonet



96% of apps offer a
subscription plan

Free trial?

Vivonet



84% of apps have a
free trial

Freemium plan?

Vivonet



27% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month

Please note: For comparison purposes the price for Vivonet has been scaled monthly. Actual price is $/per year




Vivonet Pricing Reviews

Pros
  • I liked that they charged us a lot of money for the hardware and now that we own it they will not service it. Our touch screen has lost sensitivity on the cash out button so the team has to find the tiny sensitive spot that is left to complete a sale. They say they will not service it and we have to buy a new one.
Cons
  • When you need any customer support it is a 1.5 to 2-hour wait. NEVER have I heard of something like this. We have been a loyal customer with a coffee chain and until 2018 this was not an issue. We have also asked them to incorporate the Ontario tax break. Its been over two weeks and we have logged 18 hours and 42 minutes of wait time to follow up with progress. To date nothing has been fixed so we have to pay the tax out of our price. I'm appalled. We also need them to talk to our gift card company at one of our locations to get cards back on line. Its been 11 days and 9 hours of us holding and they still have not helped get our gift cards integrated. Look into other competitors
85%
recommended this to a friend or a colleague

1 reviewers had the following to say about Vivonet's pricing:

shawn andrews

New changes cause 2 hour wait time if you need any support.

Used other for 2+ years
Reviewed 2018-03-28
Review Source: Software Advice

It went from one of the best companies to the worst in just over a year. Costing us huge by not fixing a problem and they never follow up we have to call and hold for 1.2 to 2 hours every day only to have to start all over with a new person and follow up the next day. There are no managers, no people in charge to help navigate this and we are slowly being buried by this. We are also really upsetting customers and losing sales since we can not redeem or load any gift cards because of settings that the card company needs them to deal with. Worst experience ever in 10 years of retail. I liked that they charged us a lot of money for the hardware and now that we own it they will not service it. Our touch screen has lost sensitivity on the cash out button so the team has to find the tiny sensitive spot that is left to complete a sale. They say they will not service it and we have to buy a new one.

Read the full review


Vivonet

Point of sale management software