Toast POS Pricing, Features, Reviews & Comparison of Alternatives

Toast POS

Cloud-based Point of Sale solution for restaurants

4.28/5 (173 reviews)

Toast POS overview

Toast is a Point of Sales (POS) software which allows business owners to reduce operational costs, increase staff efficiencies, and improve customer experience. The software can be paired only with an Android tablet and offers no support for iPad at present. The software caters to the needs of several outlets in quick service restaurants (QSR), fine dining restaurants, coffee outlets, bakery’s, pizza chains, and breweries & bars.

Toast POS offers menu management features that include setting up the entire menu including all the groups & sub-groups, customizing menu’s separately for online & offline audiences, and adding time specific pricing for menu’s such as happy hour menu. The product provides a restaurant ordering feature that offers capability to take orders on the fly, sending automatic notifications to the server when the order is ready, and splitting bills & menu items among customers. The solution simplifies payments for the customers & business owners by offering features such as 'pay at the table', tipping servers directly from the tablets, emailing receipts or printing them through integration with an external printer, and the ability to turn payments into loyalty points redeemable on future visits. The product also tracks real-time menu sales and provides users with detailed reporting of product mix across all menus.

Toast POS operates on a subscription based pricing model based on the core software in addition to offering add-on modules such as online ordering, loyalty programs, and digital & physical gift cards. The product also offers bundled hardware with a one-time pricing option. Some of the key customers of ToastPOS include Lakewood Brewing Company, Paris Creperie, Beach Hut Deli, and Fresh City.
pos.toasttab.com

Pricing

Starting from
$100/month
Pricing options
One time license
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Toast POS screenshot: Toast POS allows customers to split checks & menu itemsOnline Ordering with Toast POSToast POS screenshot: Toast POS allows guests to pay bills at their tablesToast POS screenshot: Toast POS enables taking orders on the flyToast POS screenshot: Toast POS enables the generation of real-time reports on key parametersToast POS screenshot: Toast POS offers automatic notifications to servers on order completionToast Tableside Ordering and PaymentParis Creperie  loves Toast Restaurant POS

Toast POS reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.2
  4.4
  4.1
Michelle Tapscott

Why I chose Toast

Used daily for 1-2 years
Reviewed 2017-03-30
Review Source: Software Advice

With now being in business a full year now, I have and I still am learning pro and cons of doing business. I have worked in restaurants but I have never been on the manager/owner side and it's not as easy as you think it is. When running your own business for the most part you are on your own! I sat down with a computer tech to figure out the best POS system for my business. There are SO many out there and being unfamiliar with them a lot of research was done! I attended the Gordon Food Show a month before we opened and I got to see first hand how Toast worked. I was very impressed with the system and how easy it looked to operate (remember I've never been on this side of the business) and we had decided to work 100% with Gordon Food Service because of their support and looking at our best interest for starting our business. Now a year later, I could't imagine being with another POS system so no regrets here on choosing Toast for our POS!Customer Support! - I rate them 100 on this!! Any questions I have big or small, they are just a phone call away! If my call isn't answered right away or I get busy, they have the feature to leave your number and they will call you back ASAP. Customer Service - Being a tech and answering some of the crazy questions (I'm one who probably has the most) they are always patient, friendly and very professional when answering questions.

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Theo Kollintzas

Toast is really a great system easy & saves time. Problems false promises from sales rep & cc fees

Used daily for 6-12 months
Reviewed 2018-03-26
Review Source: Capterra

That is super user friendly. Fast and overall a great system. Seriously aside from what I write in the CON section. Toast REALLY is the best software POS system I have worked with. Hands down.

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Lindsay Miranda

Not the best, not the worst

Used daily for 1-2 years
Reviewed 2018-12-06
Review Source: Capterra

Overall my experience is indifferent. While I am occasionally irritated with this system other days it functions fine but overall it is still mediocre. I would recommend it to someone with a strong encouragement of researching the program to see if it is the best system for your business.Toast POS system has a VERY short list of pros from my time using it in my restaurant. One of the only pros is the easy-to-read menu set up. While There are not many features or anything about the system that I found unique or helpful, there are not to many bad elements that stand out either. It is a simple and mediocre system.

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Anonymous

One of the most intuitive POS systems I have encountered

Used daily for 2+ years
Reviewed 2019-01-14
Review Source: Capterra

When I began using Toast there was fear of a learning curve however I immediately adapted to it as it seemingly was designed by the professionals in the industry who use it. Everything is where it needs to be and it is incredibly easy to train new employees on the system even without previous experience working with a POS system.Very intuitive user interface Incredibly easy to pick up and go with previous POS system knowledge Very responsive clicks Great organization tools for menu options Split check function is much easier to use than other systems Credit card transaction time is very fast

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Kelly Vega

Toast Review

Used daily for 1-2 years
Reviewed 2018-08-30
Review Source: Capterra

The back end entry saves HOURS out of my week, and my employees are much, much happier with the ease of functions they use everyday (splitting checks, transferring tabs). I also enjoy the community and keeping in touch with Toast. It's not like one of those systems where a salesman comes into your restaurant, sells it to you, and never answers your call. Toast is constantly finding new ways to be a partner to us. I most liked upgrades. With our previous systems, you bought them and that was it. We suffered for years without functions we wished we had. With Toast, if they don't already have it, you can bet it will be in a future upgrade.

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Toast POS pricing

Starting from
$100/month
Pricing options
One time license
Subscription
View Pricing Plans

Core Software: $100 per month + $50 per month for each additional device (billed annually)

Enterprise Software: Contact Toast POS for pricing information or a quote

Hardware:

• 10" Hardware Bundle: $1,362 one-time
• Handheld Tablet Bundle: $450 one-time

Toast POS features

API
Activity Dashboard
Automatic Notifications
Customer Loyalty Program
Data Import/Export
Discount Management
Employee Management
Inventory Tracking
POS

Automatic Reminders (38 other apps)
Credit Card Processing (36 other apps)
Customer Database (36 other apps)
Customer History (38 other apps)
Gift Card System (45 other apps)
Inventory Management (34 other apps)
Multi-Location (53 other apps)
Real Time Data (39 other apps)
Reporting & Statistics (49 other apps)
Sales Reporting (46 other apps)
Search Functionality (41 other apps)

Additional information for Toast POS

Key features of Toast POS

  • Restaurant reports update in real-time
  • Restaurant sales reports
  • Split checks
  • Automatic notifications sent to servers' tablets
  • Online order entry through Toast POS
  • Customizable menus and workflows
  • Customer data combing
  • Monitor restaurants anywhere & anytime
  • Export payroll in one click
  • Inventory tracking
  • Integration with QuickBooks
  • Integration with QuickBooks, Peachworks, etc.
  • API
  • POS Solution
  • Credit card payments
  • Track active & seasonal staff and who clocked in
  • Discounts for items
  • Restaurant sales report dashboard
  • Loyalty programs
  • Create employee permissions by role
View All Features

Benefits

● Toast POS allows food servers to take orders directly with the POS tablets, avoiding the hassles of them running back and forth between kitchen, terminals, or the serving tables.

● The product offers an intuitive interface with features such as adding or removing menu items, changing interface layouts, marking stock outs, all from the tablet’s interface.

● The solution enables users to pay bills, sign receipts, and offer tip right at their tables using the tablet’s interface.

● Toast POS allows the users to perform extensive customizations on its interface. It provides options to customize the entire menu, adding role-based permissions and automating discounts & loyalty program workflows.

● The product also enables restaurant owners to track staff performance on key metrics by sending daily email digests on the key parameters.