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Toast POS Pricing, Features, Reviews and Alternatives
Toast POS FAQs
Q. Who are the typical users of Toast POS?
Q. What other apps does Toast POS integrate with?
Toast POS integrates with the following applications:
7shifts, Sling, Proliant, CrunchTime, OpenTable, DAVO, Restaurant365, QuickBooks Online Advanced, Craftable, BevSpot Food and Beverage Management, Harri, Como Sense, Resy OS, Incentivio, SevenRooms, HotSchedules, LevelUp, DoorDash, Solink, xtraCHEF, Raydiant, TapMango, Olo, Sauce, Homebase, Marketman, SynergySuite, GrubHub
Toast POS product overview
What is Toast POS?
Toast is a Point of Sales (POS) software which allows business owners to reduce operational costs, increase staff efficiencies, and improve customer experience. The software can be paired only with an Android tablet and offers no support for iPad at present. The software caters to the needs of several outlets in quick service restaurants (QSR), fine dining restaurants, coffee outlets, bakery’s, pizza chains, and breweries & bars.
Key benefits of using Toast POS
- The product offers an intuitive interface with features such as adding or removing menu items, changing interface layouts, marking stock outs, all from the tablet’s interface.
- The solution enables users to pay bills, sign receipts, and offer tip right at their tables using the tablet’s interface.
- Toast POS allows the users to perform extensive customizations on its interface. It provides options to customize the entire menu, adding role-based permissions and automating discounts & loyalty program workflows.
- The product also enables restaurant owners to track staff performance on key metrics by sending daily email digests on the key parameters.
Typical customers
Platforms supported
Support options
Training options
Not sure about Toast POS? Compare it with a popular alternative
Starting from
165
Per month
Flat Rate
Starting from
59
Per month
Flat Rate
Toast POS pricing information
Value for money
3.9
/5
459
Starting from
165
Per month
Flat Rate
Pricing options
Value for money contenders
Toast POS features
Functionality
4.1
/5
459
Total features
74
9 categories
Most valued features by users
Functionality contenders
Toast POS users reviews
Overall Rating
4.2
/5
459
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.4/10
278
93
33
14
41
Rex S.
Overall rating contenders
Zhait P.
Bar Manager
Food & Beverages, 11-50 employees
Review source
Transcript
Zhait P.: Hi, my name is Zhait. I'm an assistant general manager, and I give Toast four out of five....
Bob M.
Owner
Entertainment, 1-10 employees
Review source
Transcript
Bob: All right. Hello, my name is Bob. I'm the owner of an indoor golf facility. I chose to use Toast...
heather m.
Restaurants, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
Toast has helped us organize and stay nimble through aggressive company growth. Looking forward to the next period with Toast where we adopt their HR, payroll, and scheduling features.
Toast allows users to log on to its website to edit menu items, run reports, track punch-in's. In the past, POS systems were loaded into desktops in the back office. It's so refreshing to update, edit, and from anywhere because it's based off a website. The devices that Toast has selected for installation in the restaurants are modern, slim, and highly functional.
Toast can slow down, which isn't good news when the restaurant is busy. The sales tracking is still not as robust as I would hope from a product that does so much else so well. For instance, it can be hard to get results on the sales of a menu item for an entire year.
Hi Heather, Jasmine from Toast here. I'm thrilled to hear you are seeing the benefits of a cloud-based software and enjoy our hardware. We also look forward to continuing to work with you and helping your restaurant thrive!
Sam R.
Restaurants, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Overall, Toast is the most comprehensive POS, best value for the cost, and has great community support.
Software is user friendly. It has vast functionality and great reporting. I also use Toast Payroll which has been amazing.
Support is not efficient. It is time consuming to get problems resolved sometimes. Also the equipment did not hold up well- possibly due to the volume of our business.
Elizabeth V.
Restaurants, 11-50 employees
Used daily for 2+ years
Review source
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Additional CONS that didn't fit in the above box: *Unable to offer discounts for particular items online. Let's say you want to promote a particular food item that week and want to offer 50% off that item ONLY...can't do it. You can discount the ENTIRE check or offer a BOGO, but no way to discount specific items. *Can't use APPLE devices with Toast, only Android *Unable to have a popup or a visible...
*user friendly *online reporting accessible from anywhere *online food ordering *easy to add menu items
*excessive hold times to reach support, ie: more than one hour and no way to email support anymore (as was the previous system.) *no way to reach support via email, even when Toast emails a restaurant, the restaurant can't reply because the email gets bounced back...instead you have to get off email, find a computer, log in and navigate to support, find the case and respond there. This is a big problem...
Hi Elizabeth, Mora from Toast here. I'm sorry this has been a frustrating experience. The process for applying relief credit does involve multiple internal teams, so thank you for working with our Customer Care team to resolve this. We have been investing in growing our Customer Care team to address the concerns of our community, but we recognize that we still have work to do. Thank you for this feedback, it's helpful to hear what areas need improvement.
Mike W.
Restaurants, 11-50 employees
Used daily for 2+ years
Review source
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Toast is a simple to use and even easier to train POS platform for all restaurants. Setting up menus and editing are both quick and easy and can be done for multiple restaurants at the same time.
Some of the reports have a time constant that you can run them for, like 6 months, would prefer to be able to run full year sales reports or more if needed.
Wendy K.
Food & Beverages, 11-50 employees
Used daily for 2+ years
Review source
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The best pos out there for all restaurants.
Toast offers all the tools we need as a business. We initially adopted to get away from our legacy system that did not offer affordable POS option with cloud-based services at the time. Toast makes it easy for me to manage all three of my locations.
There are a few glitches in the system that could be fixed faster. They generally do update and fix quickly but some things take away as they gather user feedback. Also, it would be nice to enterprise our menu management for multi-locations.
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