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Xola vs Bókun Comparison

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Good recommendations?

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Overview

Category Leaders

XOLA is a booking, marketing, and distribution platform that powers tour operators, activity providers, and other businesses...

Bokun is a cloud-based booking management solution which enables small to large travel & tourism businesses manage reservations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

577

5

4

3

2

1

447

105

20

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

369

5

4

3

2

1

302

49

9

4

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.
The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.
We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.

Pros

Once you are familiar with Bokun it's a superb tool and the support team is awesome, always just a few minutes away to help you solve your issues.
When Bokun launched, I loved the product. It was affordable, solid and easy to implement into my website.
I actually liked the options, the system and the way of managing it. It is recommended because it is useful, easy to use and priceless.

Cons

Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.
One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.
My issue is they are making you pay for all of the functionality instead of just paying for what you use.

Cons

But when I was faced with a weak checkout UX for our customers and with a bad support, I searched for other solutions.
At the time I was using it, customer support was the worst part of it.
Many hasitate knowing that this is not a privately heald software but viator being behind it but I personally can't see why this is something that bad.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features70
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Availability Management
  • Barcode/Ticket Scanning
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Central Reservation System
  • Channel Management
  • Client Management
  • Communication Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Dynamic Pricing
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Management
  • Event Ticketing
  • GDS/OTA Integration
  • Group Reservations
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Kiosk Ticketing
  • Mobile Access
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Payments
  • Onsite Ticketing
  • Package Creation
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Room Booking
  • SMS Messaging
  • Search/Filter
  • Social Media Integration
  • Supplier Management
  • Third Party Booking
  • Third-Party Integrations
  • Ticket Reservations
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Total features45
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Availability Management
  • Barcode/Ticket Scanning
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Central Reservation System
  • Channel Management
  • Client Management
  • Communication Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Dynamic Pricing
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Management
  • Event Ticketing
  • GDS/OTA Integration
  • Group Reservations
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Kiosk Ticketing
  • Mobile Access
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Payments
  • Onsite Ticketing
  • Package Creation
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Room Booking
  • SMS Messaging
  • Search/Filter
  • Social Media Integration
  • Supplier Management
  • Third Party Booking
  • Third-Party Integrations
  • Ticket Reservations
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations18
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations3
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite