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Bókun Pricing, Features, Reviews and Alternatives
Bókun FAQs
Bókun product overview
What is Bókun?
Bokun is a cloud-based booking management solution which enables small to large travel and tourism businesses manage reservations, products content, images, categorization, pricing, inventory, and payments. The platform also offers an online booking engine which allows users to create custom booking websites.
Key benefits of using Bókun
• Publish real-time availability, create product combos, and manage add-ons and product customizations with Bokun's inventory management tools.
• Bokun centralizes bookings, inventory, pricing, availability and channel distribution in a single platform.
• Mobile-friendly booking engine widgets allow customers to books from anywhere, any time, on any device.
• Manage multiple rates, currencies and offers across different channels using Bokun’s flexible pricing features.
Typical customers
Platforms supported
Support options
Training options
Not sure about Bókun? Compare it with a popular alternative
Starting from
49
Per month
Other
Starting from
Free
Bókun pricing information
Value for money
4.7
/5
336
Starting from
49
Per month
Other
Pricing options
Value for money contenders
Bókun features
Functionality
4.6
/5
336
Total features
50
2 categories
Most valued features by users
Functionality contenders
Bókun users reviews
Overall Rating
4.7
/5
336
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.37/10
273
47
8
4
4
Overall rating contenders
António Pedro d.
Leisure, Travel & Tourism, 1-10 employees
Used daily for 2+ years
Review source
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I joined Bokun when they got acquired by Tripadvisor. The small commission was at drove me in, but then I realized it was so much more. It was easy to use, easy to integrate on our website with the widgets and I even found a payment provider better than the one I was using that connected well with them. But I would say the best is their customer service. The whole team is just nice and I've met a few of them at Arival as well. I always tell people when they start using bokun on my team or other teams (to which I have recommended bokun to) - the chat is your best friend, backed by very good tutorials!
Initially, the fact that the bookings could not be seen in a calendar was a difficulty, but it has been fixed.
Jason S.
Leisure, Travel & Tourism, 1-10 employees
Used daily for 1-2 years
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Bokun makes the management of reservations and finances much easier and much more efficient for us.
Great API connectivity with key partners to ensure that our reservation information is up-to-date and accurate. Easy to add schedules, make modifications and update as necessary.
Still missing important features with incoming bookings that are necessary for our work: notably we receive no information on the language of the activity of the reservation. We also cannot create one-off bookings/reservations of on request services; if we were able to create orders with one-time products/services instead of being restricted to selecting something form the catalogue, Bokun would satisfy all of our reservation needs.
Hi Jason, Thank you for your review and for your feedback. We are always updating and improving the Bokun product, and we appreciate your suggested product updates! Please do not hesitate to reach out if you have any other suggestions. Best, Bokun Support
Verified reviewer
Recreational Facilities and Services, 1-10 employees
Used daily for 6-12 months
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We have been using Bokun for over 6 month now. At the beginning it seemed like a dream. Good pricing, instant chat and they actually made us think they were taking care of us. Then we started to find issue and bugs in the system, issues that have been there for months, and they don't know how to answer. The pickup list display Room instead of pickup place meaning you have to open every single booking to know where you have to pick customers up. Passenger list is bugy aswell. Bokun should stop trying to make websites for us and focus on the core business: the activities features There should be a package option that let you offer a discount if customers book two or more activities.
Being a Tripadvisor company makes the integration with Viator good
It does not have a Package Creation Feature at all Plenty of bugs and they don't even know when they will got them fixed Backend seems from 15 years ago The email options are a joke
Hello, Thank you for taking the time to leave a review on Capterra about your experience with Bokun. Whilst we are very happy that you have found the integration with Viator useful, I apologise that you have not been as pleased with other parts of the platform. I would like to mention that the pick-up list now displays both location and room, which should resolve the issue that you mention...
Robert B.
Events Services, 1-10 employees
Used daily for 6-12 months
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It is easily compatible with our homepage. It's very easy to implement products from Bokun to any platform.
It has limited payment providers. I would love to have also Izettle as a payment provider.
Hi Robert, Thank you for your feedback! We've passed on your request for adding iZettle as an additional payment provider to the team. (Here is the latest list of payment service providers we work with: https://helpdesk.bokun.io/en/articles/2829618-payment-providers) Best, Bokun Support
Angel S.
Leisure, Travel & Tourism, 11-50 employees
Used daily for 6-12 months
Review source
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It has been a great working relationship with Them and They are always their when I call.
The ease of use is really the Pro side of the system.
There is no Cons . I have been using it for a while and cannot find anything to say as to what they do wrong.
Hi Angel, Thank you for your review. We appreciate your business and are here to help you if you have any questions or need assistance. Best, Bokun Support
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