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Awesome Support
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Best WordPress helpdesk plugin
Table of Contents
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Awesome Support - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: August 2025
Awesome Support overview
What is Awesome Support?
If you are a business looking to provide customer support through your website, and looking for a customer service ticketing system that will meet all your business needs, Awesome Support is for you. Awesome Support is the best ticketing system for WordPress with 100s of advanced features. Most of the features cater to user needs, making it the best support plugin and unique among other WordPress plugins. With 50+ plugins and 100+ features, Awesome Support has proven to be the best ticket system plugin for WordPress. It also allows you to receive support requests from your contacts, and when integrated with Jetpack CRM, you can view your contact's support history on the CRM pages.
Key benefits of using Awesome Support
Agent Front End
Smart assignments and replies
Starting price
per year
Alternatives
with better value for money
Awesome Support’s user interface
Awesome Support reviews
Overall rating
3.7
/5
3
Positive reviews
67
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6.67/10
5
4
3
2
1
2
0
0
0
1
Awesome Support's key features
Most critical features, based on insights from Awesome Support users:
All Awesome Support features
Features rating:
Awesome Support alternatives
Awesome Support
Starting from
149
Per year
Zendesk Suite
Starting from
No pricing info
Freshdesk
Starting from
No pricing info
Milvus
Starting from
No pricing info
Awesome Support pricing
Value for money rating:
Starting from
149
Per year
Per Feature
User opinions about Awesome Support price and value
Value for money rating:
Awesome Support support options
Typical customers
Platforms supported
Support options
Training options
Awesome Support FAQs
Awesome Support has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Awesome Support support?
Awesome Support supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Awesome Support offer an API?
Yes, Awesome Support has an API available for use.
Q. What level of support does Awesome Support offer?
Awesome Support offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep), Phone Support