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Bazaarvoice vs PowerReviews Comparison

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Overview

Bazaarvoice gives you control to collect, display, and distribute text and visual user-generated content (UGC) to drive revenue,...

PowerReviews is a reviews management software that lets brands and retailers collect, display and syndicate customer ratings...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

15

5

4

3

2

1

8

4

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

3.5

6

5

4

3

2

1

1

2

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Bazaarvoice has been a nice tool for us to engage with customers in a new way. It is a great portal to collectively group all customer feedback and questions regarding your business/products.
Most of all through the sales process, migration, onboarding and post onboarding the customer support has been fantastic.
Great help available if needed. Easy to track reviews and customer inquiries in one place.

Pros

Not enoughreviews yet

Cons

Beyond disappointed and would describe our experience as a awful experiment that cost time and money and was a TOTAL WASTE.
EPIC Failure - terrible service - Find an alternative - I wish we did.
Sometimes we feel there is a bit of a delay from when I customer posts a question or a review, until the time we actually receive the notification of the activity.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features18
  • Action Management
  • Activity Tracking
  • Attribution Modeling
  • Behavioral Analytics
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Collaboration Tools
  • Commenting/Notes
  • Competitor Monitoring
  • Customer Profiles
  • Customer Surveys
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Email Reminders
  • Engagement Tracking
  • Gamification
  • Gift Card Management
  • Influencer Tracking
  • Lead Attribution
  • Loyalty Program
  • Membership Management
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Negative Feedback Management
  • Performance Metrics
  • Post Scheduling
  • Predictive Analytics
  • Purchasing & Receiving
  • Ratings / Reviews
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Rewards Management
  • SMS Messaging
  • Segmentation
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Surveys & Feedback
  • Templates
  • Website Integration
  • Total features38
  • Action Management
  • Activity Tracking
  • Attribution Modeling
  • Behavioral Analytics
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Collaboration Tools
  • Commenting/Notes
  • Competitor Monitoring
  • Customer Profiles
  • Customer Surveys
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Email Reminders
  • Engagement Tracking
  • Gamification
  • Gift Card Management
  • Influencer Tracking
  • Lead Attribution
  • Loyalty Program
  • Membership Management
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Negative Feedback Management
  • Performance Metrics
  • Post Scheduling
  • Predictive Analytics
  • Purchasing & Receiving
  • Ratings / Reviews
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Rewards Management
  • SMS Messaging
  • Segmentation
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Surveys & Feedback
  • Templates
  • Website Integration

Integrations

  • Total integrations23
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • WhatsApp
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations15
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • WhatsApp
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM