PowerReviews Pricing, Features, Reviews & Comparison of Alternatives

PowerReviews

Ratings & Review Software

3.0/5 (4 reviews)

PowerReviews overview

What is PowerReviews?

PowerReviews provides six integrated services to manage and automate ratings, reviews and question-and-answer processes. The software includes a wide range of features that take into consideration SEO, Google ranking, accuracy, moderation and customer engagement. Customers can access reviews in a number of ways, such as in a snapshot form or a side-by-side comparison. The platform can also help generate more reviews with a follow-up email system.

PowerReviews' question-and-answer offering correlates data from internal experts, verified buyers and crowdsourced information to answer customer queries. The intelligent routing system ensures questions are sent to the right person from the retailer side. Answer verification also ensures that manufacturers, past purchasers and product specialists are uploading the correct information. The software uses these questions and answers to create a virtual FAQ with inline SEO and automated moderation.

Additional features from PowerReviews include social media engagement tools that provide personalized updates on products, categories and reviewers to Facebook users. Users can post comments to reviews on Facebook or post reviews on Twitter. PowerReviews can also automate your product star ratings on Google ads.

All of these efforts can be measured through PowerReviews' 80+ out-of-the-box reports, five dashboards and custom reports.
www.powerreviews.com

Pricing

Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom

Supported languages

English
PowerReviews screenshot: Review generated by PowerReviewsPowerReviews DemoPowerReviews screenshot: PowerReviews Express for product reviewsPowerReviews screenshot: PowerReviews ratings on product listingsPowerReviews screenshot: Screen Shot 2015-11-19 at 11.06.49 AMPowerReviews screenshot: Screen Shot 2015-11-19 at 11.06.49 AMPowerReviews screenshot: Screen Shot 2015-11-19 at 11.06.49 AM

PowerReviews reviews

Excellent
0
Very good
1

Average
2

Poor
1

Terrible
0
Value for money
Features
Ease of use
Customer support
  3.2
  3.0
  3.2
  3.2
Kasja Wall

Used PowerReviews as a plugin on Wordpress

Used daily for 6-12 months
Reviewed 2018-04-03
Review Source: Capterra

Pros
At the time it was easy to use and for the time being a good temporary review plugin for our website

Cons
When our website updated the plugin for PowerReviews quit working and it was no longer easy to use so we had to move on to a different review plugin.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Kelly Saux

Positive impact on sales

Used monthly for 2+ years
Reviewed 2017-12-21
Review Source: GetApp

Pros
Product reviews are a sure way to convert more prospects. In that sense PowerReviews as been instrumental in boosting our online sales. Question & Answer feature is a nice addition to their overall product.

Cons
Lack of flexibility around product reviews. For example, I wanted to generate a page with all our reviews. Basically an aggregated list of all product reviews in one place. That was virtually impossible without significant development work on PowerReviews's end and additional cost for us. Also, the lack of a tight integration with Google to syndicate the reviews to Google Shopping or Google Trusted Stores is frustrating compared to their competitors. There is no integration with Bing Shopping either, which has prevented us from getting seller ratings in BingAds. We got seller ratings in Google via GTS. The pace of innovation is pretty slow at PowerReviews. They have not brought forth new meaningful tools to the table in years whereas the competition is innovating with better social media integration for example.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Cristina Ducusin

It needs a lot of improvement

Used daily for 6-12 months
Reviewed 2018-01-18
Review Source: Capterra

Pros
The customer support is excellent, and their staff is generally nice which compensates for the fact that the tool has issues.

Cons
The old dashboard, especially how the photos were presented is better visually, with the inclusion of the photos. It has glitches, even though the support is amazing, the back and forth with resolving these is time consuming. Some glitches include missing images and product information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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David Rada

i really think this can be improved a lot

Used monthly for less than 6 months
Reviewed 2018-06-08
Review Source: Capterra

For now im just evaluating...

Pros
- The customer support its amazing the best of this company, excelent staff. - The cost to use its affordable, thats why i give him a try.

Cons
You need to update the way the product is sold, it has an outdated image of what a content review application implies and even to sell it marketing campaigns are obsolete. Not to mention the way the program works internally, it still has several programming errors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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PowerReviews pricing

Contact PowerReviews for a quote.

PowerReviews features

Customizable Reporting

API (415 other apps)
Activity Dashboard (262 other apps)
Activity Tracking (186 other apps)
Automatic Notifications (223 other apps)
Calendar Management (196 other apps)
Contact Database (146 other apps)
Contact Management (149 other apps)
Custom Fields (161 other apps)
Customer Database (185 other apps)
Customizable Branding (236 other apps)
Customizable Templates (198 other apps)
Data Import/Export (209 other apps)
Electronic Payments (159 other apps)
Email Integration (214 other apps)
Reminders (199 other apps)
Reporting & Statistics (287 other apps)
Social Media Integration (193 other apps)
Surveys & Feedback (167 other apps)
Third Party Integration (259 other apps)

Videos and tutorials

Additional information for PowerReviews

Key features of PowerReviews

  • Review Snapshot
  • Review Accelerator
  • Review Moderation Services
  • Industry, Category and Product-Specific Templates
  • Patented Inline SEO
  • Patented, Structured Content Delivery
  • Review Face-Off
  • Social Answers
  • Intelligent Routing Queues
  • Questions and Answers Page
  • Multiple Answer Sources
  • Answer Verification
  • Virtual FAQ
  • PowerReviews Syndication Network
  • Customer Following for Categories/Products/ reviewers
  • Review Commenting
  • Post Reviews to Twitter
  • Personalized Facebook Content
  • Custom Points, Badges and Incentives
  • Special Alerts and Pre-Built Reports
View All Features

Benefits

Ratings & Reviews: Includes a Review Snapshot that aggregates a summary of all pros, cons and best uses for listings; Inline SEO to improve keyword density; Review Face-Off to display the most helpful positive and negative reviews in a page banner; and Review Accelerator to allow you to reach out to your customers and request they write a review.

Questions & Answers: Includes the ability to set up a virtual FAQ; gather answers from multiple sources; route questions to the most qualified person, verify answers; and use the customizable profanity filter for expert moderation.

Social Loyalty: Allows users to reward customers with points, badges and other incentives; use the dashboard to make changes and implement these schemes.

Social Discovery: Includes personalized content on Facebook with consumer updates on products, categories and reviewers; the ability to comment on reviews and post reviews to Twitter.

Measurement: Includes 80+ out-of-the-box reports and five5 out-of-the-box dashboards; the ability to create customizable reports and set custom alerts.

Google Seller Ratings: Automatically displays Google Seller Ratings to increase click-through rates (CTR) on ads.