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PowerReviews

Ratings and Review Management Software

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PowerReviews Pricing, Features, Reviews and Alternatives

PowerReviews product overview

What is PowerReviews?

PowerReviews provides six integrated services to manage and automate ratings, reviews and question-and-answer processes. The software includes a wide range of features that take into consideration SEO, Google ranking, accuracy, moderation and customer engagement. Customers can access reviews in a number of ways, such as in a snapshot form or a side-by-side comparison. The platform can also help generate more reviews with a follow-up email system.

Key benefits of using PowerReviews

  • Ratings & Reviews: Includes a Review Snapshot that aggregates a summary of all pros, cons and best uses for listings; Inline SEO to improve keyword density; Review Face-Off to display the most helpful positive and negative reviews in a page banner; and Review Accelerator to allow you to reach out to your customers and request they write a review.

  • Questions & Answers: Includes the ability to set up a virtual FAQ; gather answers from multiple sources; route questions to the most qualified person, verify answers; and use the customizable profanity filter for expert moderation.

  • Social Loyalty: Allows users to reward customers with points, badges and other incentives; use the dashboard to make changes and implement these schemes.

  • Social Discovery: Includes personalized content on Facebook with consumer updates on products, categories and reviewers; the ability to comment on reviews and post reviews to Twitter.

  • Measurement: Includes 80+ out-of-the-box reports and five5 out-of-the-box dashboards; the ability to create customizable reports and set custom alerts.

  • Google Seller Ratings: Automatically displays Google Seller Ratings to increase click-through rates (CTR) on ads.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support

    Training options

    Documentation
    Webinars

    PowerReviews features

    Functionality

    3.5

    /5

    6

    Total features

    38

    6 categories

    Most valued features by users

    Reporting/Analytics
    Data Import/Export
    Customizable Reports
    CRM
    Review Generation
    Campaign Management
    Templates
    Review Monitoring

    Functionality contenders

    PowerReviews users reviews

    Overall Rating

    3.5

    /5

    6

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    2

    2

    1

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Best business power review software

    Reviewed a year ago

    Definitely would recommend businesses use this software especially for small entrepreneurial businesses.

    Pros

    What I love most about this software is that it keeps enables your business to study your consumers behavior by way of reviews, mapping and and social media analytics. This software helps my business because it acts as a consumer and market feedback solution for your business.

    Cons

    The dashboard is a bit old, other than that I don’t have any problems with this software.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Positive impact on sales

    Reviewed 5 years ago
    Pros

    Product reviews are a sure way to convert more prospects. In that sense PowerReviews as been instrumental in boosting our online sales. Question & Answer feature is a nice addition to their overall product.

    Cons

    Lack of flexibility around product reviews. For example, I wanted to generate a page with all our reviews. Basically an aggregated list of all product reviews in one place. That was virtually impossible without significant development work on PowerReviews's end and additional cost for us. Also, the lack of a tight integration with Google to syndicate the reviews to Google Shopping or Google...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Used PowerReviews as a plugin on Wordpress

    Reviewed 4 years ago
    Pros

    At the time it was easy to use and for the time being a good temporary review plugin for our website

    Cons

    When our website updated the plugin for PowerReviews quit working and it was no longer easy to use so we had to move on to a different review plugin.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    The fastest way to get more user generated content

    Reviewed a year ago
    Pros

    With PowerReviews we are getting valuable feedback from our customers, which helps us to grow very quickly.

    Cons

    The overall impression is very positive.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    It needs a lot of improvement

    Reviewed 5 years ago
    Pros

    The customer support is excellent, and their staff is generally nice which compensates for the fact that the tool has issues.

    Cons

    The old dashboard, especially how the photos were presented is better visually, with the inclusion of the photos. It has glitches, even though the support is amazing, the back and forth with resolving these is time consuming. Some glitches include missing images and product information.

    PowerReviews FAQs and common questions

    Q. Who are the typical users of PowerReviews?

    PowerReviews has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does PowerReviews support?

    PowerReviews supports the following languages:
    English


    Q. Does PowerReviews offer an API?

    No, PowerReviews does not have an API available.


    Q. What level of support does PowerReviews offer?

    PowerReviews offers the following support options:
    Email/Help Desk, Phone Support

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