App comparison
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Chatway
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat solution
Last updated: February 2026
Chatway Alternatives & Competitors (2026)
Top 4 free alternatives
LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI-First Platform to Support Customers and Boost Sales
0.4
Value for money
Starting price
0.3
Functionality
Real-Time Chat
5/5
Visual Analytics
5/5
Contact Management
5/5
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.5
Value for money
Starting price
0.5
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
0.1
Value for money
No pricing info
Starting price
0.1
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
WhatsApp automation tool
0.1
Value for money
Starting price
Functionality
Autoresponders
5/5
API
4.9/5
Chat/Messaging
4.9/5
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
0.6
Value for money
Starting price
0.6
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled virtual assistant solution
0.4
Value for money
Starting price
0.3
Functionality
Chatbot
N/A
Natural Language Processing
N/A
API
N/A
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer communication platform
0.2
Value for money
No pricing info
Starting price
0.1
Functionality
Meeting Notes
5/5
Lock Meetings
5/5
Chatbot
5/5
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
World's 1st FaaS
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Customer Database
5/5
Chat/Messaging
5/5
Support Ticket Management
5/5
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform for eCommerce businesses
0.7
Value for money
Starting price
0.5
Functionality
For Sales/Marketing
5/5
Activity Dashboard
5/5
Customer Segmentation
5/5
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All sort of organizations from small to enterprise-level
Value for money
Starting price
0.2
Functionality
Support Ticket Management
5/5
Multi-Channel Communication
5/5
Alerts/Escalation
5/5
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software
0.3
Value for money
No pricing info
Starting price
0.2
Functionality
Transcripts/Chat History
5/5
Real-time Consumer-facing Chat
5/5
File Sharing
5/5
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
0.2
Value for money
Starting price
Functionality
Multiple User Accounts
5/5
Communication Management
5/5
Chat/Messaging
5/5
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and conversational AI solution
0.4
Value for money
Starting price
0.2
Functionality
Third-Party Integrations
5/5
Real-Time Monitoring
5/5
Mobile Access
5/5
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.9
Value for money
Starting price
0.2
Functionality
Queue Management
N/A
Monitoring
N/A
Dashboard
N/A
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Boost efficiency by 50% with Mongrov's FSM Software
0.1
Value for money
Starting price
0.3
Functionality
@mentions
N/A
Reporting & Statistics
N/A
Project Management
N/A
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connects Dialogflow to a rich, custom website chatbot UI
0.1
Value for money
Starting price
Functionality
Screen Sharing
5/5
Live Chat
4/5
Transfers/Routing
4/5
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video Chat, Cobrowsing, Screen sharing, Certified signature
0.1
Value for money
Starting price
0.2
Functionality
API
N/A
Screen Sharing
N/A
Monitoring
N/A
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The power of Live Engagement
4.9
Value for money
No pricing info
Starting price
4.8
Functionality
Call Tracking
N/A
Source Tracking
N/A
One-to-One Messaging
N/A
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales, Marketing, Lead Generation, B2B Commerce
0.8
Value for money
Starting price
0.2
Functionality
Multi-Channel Communication
5/5
Real-Time Notifications
5/5
Collaboration Tools
4.5/5
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smart chat for better support and marketing
Value for money
Starting price
0.2
Functionality
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Top Features
Surveys & Feedback
5/5
Search/Filter
5/5
Transfers/Routing
5/5
