App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Chatway
5
73
4
5
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat and AI Chatbot for Smarter Customer Support
Last updated: July 2026
Chatway Alternatives & Competitors (2026)
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.2
Value for money
Starting price
0.2
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
Slack
A single place for team communication and workflows
0.2
Value for money
Starting price
0.2
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.6/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
Freshdesk
Online helpdesk system and customer service software
0.4
Value for money
Starting price
0.5
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
Text
AI-powered support that turns every chat into revenue.
0.4
Value for money
Starting price
0.2
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
HubSpot CRM
CRM and lead management solution
0.5
Value for money
Starting price
0.4
Functionality
Activity Tracking
4.6/5
Alerts/Notifications
4.5/5
Activity Dashboard
4.4/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
Zendesk Suite
AI powered customer service across all channels
0.6
Value for money
Starting price
0.4
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
Bitrix24
All in one business management workspace
0.6
Value for money
Starting price
0.5
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Chat/Messaging
4.8/5
Alerts/Notifications
4.7/5
Audio Calls
4.5/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
0.3
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
0.3
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
0.2
Value for money
Starting price
0.3
Functionality
Automated Responses
5/5
Autoresponders
4.7/5
Campaign Scheduling
4.6/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
0.8
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
0.3
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
0.1
Value for money
No pricing info
Starting price
0.4
Functionality
Chat/Messaging
4.6/5
Autoresponders
4.6/5
Canned Responses
4.5/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
0.2
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.7/5
AI/Machine Learning
4.6/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
0.3
Value for money
Starting price
0.4
Functionality
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
Value for money
No pricing info
Starting price
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
0.7
Value for money
Starting price
0.7
Functionality
Canned Responses
4.5/5
API
4.4/5
AI/Machine Learning
4.2/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
0.3
Value for money
Starting price
0.3
Functionality
Chatbot
4.8/5
Activity Dashboard
4.8/5
Chat/Messaging
4.7/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
Value for money
Starting price
Functionality
Autoresponders
5/5
API
4.9/5
Chat/Messaging
4.9/5
Top Features
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5