App comparison
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Channels
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Power up your customer service
Channels Alternatives & Competitors (2026)
Top 5 free alternatives
800.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Telephony tool for searching & activating toll-free numbers
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Live Chat
5/5
Voicemail Transcription
5/5
Customizable Reports
5/5
Top Features
Account Management
N/A
SIP Trunking
N/A
Real-Time Data
N/A
Boardable
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Board management software built for nonprofits
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Mobile Access
5/5
Scheduling
5/5
Collaboration Tools
5/5
Top Features
Alerts/Escalation
N/A
Real-Time Reporting
N/A
PBX
N/A
Smartsheet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online work execution platform for businesses of all sizes
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
SSL Security
5/5
Payroll Management
5/5
Multi-board
5/5
Top Features
Alerts/Escalation
N/A
Real-Time Analytics
N/A
Onboarding
N/A
Birdview
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing multiple projects, tasks, and teams
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Status Tracking
5/5
Deadline Management
5/5
Visual Workflow Management
5/5
Top Features
Alerts/Escalation
N/A
Progressive Dialer
N/A
Multi-Language
N/A
Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Alerts/Escalation
N/A
Multiple Scripts
N/A
Customer Database
N/A
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Automatic Call Distribution
N/A
Voice Mail
N/A
Remote Access/Control
N/A
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Account Management
N/A
Real-Time Monitoring
N/A
PBX
N/A
Deel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The all-in-one HR platform for global teams.
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Employee Scheduling
5/5
Employee Engagement
5/5
360 Degree Feedback
5/5
Top Features
Alerts/Escalation
N/A
Queue Management
N/A
Monitoring
N/A
Zoho WorkDrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Secure shared workspace & file sharing solution for teams
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Data Synchronization
5/5
SSL Security
5/5
Role-Based Permissions
5/5
Top Features
Alerts/Escalation
N/A
Queue Management
N/A
On-Demand Recording
N/A
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Campaign Management
N/A
Performance Metrics
N/A
Customizable Branding
N/A
Custify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success solution for SaaS businesses
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5
Top Features
Alerts/Escalation
N/A
Ring Groups
N/A
Phone Key Input
N/A
Rocketlane
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A client-centric, next-gen PSA tool
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
5/5
Project Tracking
5/5
Customer Experience Management
5/5
Top Features
Automatic Call Distribution
N/A
Softphone
N/A
Phone Key Input
N/A
Connecteam
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhance employee management with the only all-in-one app
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Time Off Requests
5/5
Online Booking
5/5
Mobile App
5/5
Top Features
Automatic Call Distribution
N/A
VoIP Connection
N/A
Ring Groups
N/A
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
0.7
Value for money
Starting price
No pricing info
0.3
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Account Management
N/A
Role-Based Permissions
N/A
Phone Key Input
N/A
Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
0.8
Value for money
Starting price
No pricing info
0.4
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
Account Management
N/A
VoIP Connection
N/A
Softphone
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workforce management across HR, finance, and IT.
0.1
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Provider Management
5/5
Sick Leave Tracking
5/5
COBRA Administration
5/5
Top Features
Automatic Call Distribution
N/A
Ring Groups
N/A
Multi-Language
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled virtual agent solution for call centres
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Dashboard
5/5
Customizable Reports
5/5
Lead Generation
5/5
Top Features
Alerts/Escalation
N/A
Mobile Access
N/A
Conferencing
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
File syncing, storage & sharing platform
0.6
Value for money
Starting price
No pricing info
0.3
Functionality
Document Editing
5/5
Video Content
5/5
Live Chat
5/5
Top Features
Progressive Dialer
N/A
Multiple Scripts
N/A
Ring Groups
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The most advanced and customizable webinar platform
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Reminders
5/5
Document Storage
5/5
Conferencing
5/5
Top Features
Activity Tracking
N/A
Real-Time Data
N/A
Outbound Call Center
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online meeting software with HD video conferencing
0.6
Value for money
Starting price
No pricing info
0.3
Functionality
Multi-User Collaboration
5/5
Survey/Poll Management
5/5
Video Call Recording
5/5
Top Features
Activity Dashboard
N/A
Real-Time Data
N/A
Outbound Call Center
N/A