Engati vs Landbot

Intercom

Drift

Haptik

2Chat

Interakt

Verloop

Compare Engati and Landbot based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. 

Interakt provides businesses with a scalable infrastructure that they need to expand and grow. It can be easily integrated with Shopify, Instamojo, & other popular e-stores, CRMs, payment gateways, and business apps like WooCommerce, Zoho, Google Sheets, Razorpay, PayU, Pabbly etc., making it the on

2Chat is an all-in-one programmable WhatsApp automation tool for small teams. It integrates with existing workflows while allowing users to continue using WhatsApp normally. Features include multi-device support, customizable bots, live chat, reporting tools, and more.

Engati is a cloud-based platform for chatbots and LiveChats without the need for programming knowledge. Bots built within can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more.

Activity Dashboard

AI/Machine Learning

Alerts/Escalation

Alerts/Notifications

Autoresponders

Chat Transcript

Chat/Messaging

Chatbot

Code-free Development

Collaboration Tools

Configurable Workflow

Contextual Guidance

Customer Experience Management

Customer Service Analytics

Customer Support

Customizable Branding

Customizable Templates

Drag & Drop

Feedback Management

File Sharing

Intent Recognition

Interaction Tracking

Live Chat

Mobile Access

Multi-Channel Communication

Multi-Channel Management

Multi-Language

Natural Language Processing

Natural Language Search

Pre-Configured Bot

Proactive Chat

Real-Time Analytics

Real-time Consumer-facing Chat

Real-Time Monitoring

Reporting/Analytics

Sentiment Analysis

Social Media Integration

Speech Recognition

Third-Party Integrations

Transcripts/Chat History

Transfers/Routing

Widgets

Workflow Management

Engati

Android

Web-based

Windows

iPad

iPhone

Owner

The problems began during the onboarding process. The team is lethargic to respond to queries - their claim of the email being their official source of communication says it all.

It support and service

We're very pleased with the possibilities of the chatbot and look forward to see how it develops itself even further with the help of its users.

Businessman

I was really pleased experiencing the outstanding GUI Engati platform provides.

Outreach Specialist

The overall experience is pretty great. I love how much support they are always ready to provide.

Student

The best part of this software is the ease at which we can integrate to pages, channels like slack and etc. So it was damn cool and the Deployment doesn't take much of the time.

Digital Quality & Controls Leader

The product support team from Coviam is very  responsive. The number of integrations are best- you wouldn't find any other product with so many integrations.

And the team is very laid back, I would have raised so many tickets and requests for fixes. And now they are about to kill the WhatsApp user interface.

I love it, we have already saved so many business hours by using this Chatbot platform.

Software Engineer

The good part is that it provides multiple platforms to integrate bots to like Facebook, Slack, Skype, Viber and more.

So, an e-commerce user looking for an agent is kept waiting as the app doesn't even notify the agent, and there you go, you lost your customer.

None

Irritating problems like bot not getting renamed, not getting connected to website in mulyiple attempts.

Developer

Minimal environment for Developers. Costly for small businesses.

Intern 

REST API features is only what bothers me sometime.

Engati screenshot: One-view Inbox

Engati screenshot: Hop between multiple channels with ease

Engati screenshot: FAQs

Engati screenshot: Insights Dashboard

Engati screenshot: Multilingual

Engati screenshot: Quick Replies

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

Verloop.io is a Conversational AI platform that automates customer support, using ML, ASR, and NLP to power AI-driven self-service, real-time agent assistance, and automated quality insights. Supporting 80+ languages across various channels, Verloop.io enables brands to achieve 90%+ query deflection

Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases.

Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead and customer support workflows without engineering.

A/B Testing

AI Copilot

Appointment Management

Appointment Scheduling

Audience Targeting

Augmented Analytics

Automated Responses

Automated Routing

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Segmentation

Canned Responses

Contact Database

Contact Management

Conversion Tracking

Customer Database

Customer Engagement

Customer Segmentation

Customer Surveys

Customizable Fields

Customizable Forms

Customizable Questions

Data Analysis Tools

Data Extraction

Data Import/Export

Email Management

Engagement Tracking

File Management

For Developers

For Sales Teams/Organizations

For Sales/Marketing

Generative AI

Group Messaging

Human Handover

Knowledge Base Management

Landing Pages/Web Forms

Language Detection

Lead Capture

Lead Distribution

Lead Generation

Lead Management

Lead Notifications

Lead Nurturing

Lead Qualification

Lead Segmentation

Lead Verification/Validation

Marketing Automation

Mobile Survey

Multi-Channel Distribution

Multi-Channel Marketing

Offline Response Collection

Online Forms

Performance Metrics

Pipeline Management

Process/Workflow Automation

Product Recommendations

Prospecting Tools

Query Suggestions

Question Branching

Question Library

Question Piping

Randomization

Real-time Conversations

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Reporting & Statistics

Response Quotas

Response Validation

Sales Activity Management

Landbot

Director

I have been using Landbot for 4 years now and it has been a fantastic way to interact and to collect sales and after-sales leads for our business. Easy to use and they always improve the platform.

I have built a few for myself as well as for clients of mine and was always super excited with the results.

Founder

The ease of use and short learning​ curve it takes to get rolling and using the features makes this platform really awesome and fun to use.

What I liked most about landbot.io is the ease of use. It's very intuitive and the end result is great.

marketing intern

I'm very desperate and afraid they charge me another fee. They waited for an answer for 1 month.

ChatBot consultant

The Landbot works well, in a reliable, responsive, pleasant and well structured interface. The various integrations available cover the necessary features and require minimal effort to use.

Great and better then competitors. Hope to see AI features in the future to recognize handtyped requests and answers of users.

Graphic & web designer

What I like about chatbot is the interface, very easy to use, firendly, it has sense and it is intuitive. Very good for new brands and companies with needs on online customer service.

They have lots of SW develper problems. We sent 2 documents reports with bugs and features not working, none of that was solved.

Great Lead-Gen tool and also great use for customer support. Makes building complex bots very easy and offers a lot of integrations.

Managing Director Enterprise Technology

The product is very easy and intuitive to use, has a good range of pre-built integrations and with webhooks you can integrate technology with any API enabled software.

Web App developer

The experience it provided them encouraged them to be more honest and to want to complete the chat. This allowed me to gather more information knowing I am not being a burden to the user.

I miss some options, as condition based in user parameters known by the navigator (country, device, OS...) and the possibility to do actions based in them.

The Ideas Girl

Landbot lets you be more creative than other bots.

Co-founder and CEO

Overall would highly recommend to anyone in need of a chatbot quickly for their website.

Not straightforward to set up google tag manager, facebook pixel, google analytics. While guides are provided, there are no examples.

You can technically integrate through Zapier, but that's an additional recurring cost that I don't always want to add. In any case, I'm pretty excited about the future of Landbot.

Operations Manager

Everything, I did a lot of research and overall this software is the most complete I've seen. Easy to use, excellente pricing, support , and more.

Landbot screenshot: Visual Drag & Drop Builder

Landbot screenshot: AI Copilot in-builder

Engati vs Landbot Comparison (2026)

Engati vs Landbot Comparison (2026)

Engati

Landbot

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives