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Helpwise Logo

Communication and workflow management software

Last updated: March 2026

Helpwise Alternatives & Competitors (2026)

Top 10 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Front logo

AI-enabled customer service platform for collaboration

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logo
Front
logo
Helpwise

0.6

4.1

Value for money

4.7
25
per user/per month

Starting price

12
per user/per month

0.3

4.4

Functionality

4.7

Alerts/Escalation

4.5/5

Alerts/Notifications

4.3/5

Access Controls/Permissions

4.3/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
Helpwise
4.7

Value for money

4.7
15
per user/per month

Starting price

12
per user/per month

0.1

4.6

Functionality

4.7

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

Zoho Desk logo

Customer service software for businesses of all sizes

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logo
Zoho Desk
logo
Helpwise

0.2

4.5

Value for money

4.7
9
per user/per month

Starting price

12
per user/per month

0.2

4.5

Functionality

4.7

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

Hiver logo

Modern, AI help desk software built for fast teams.

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logo
Hiver
logo
Helpwise

0.1

4.6

Value for money

4.7
25
per user/per month

Starting price

12
per user/per month

0.1

4.6

Functionality

4.7

Alerts/Notifications

4.7/5

Autoresponders

4.6/5

Alerts/Escalation

4.3/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

Agile CRM logo

Sales and marketing CRM for growing businesses

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logo
Agile CRM
logo
Helpwise

0.6

4.1

Value for money

4.7
8.99
per feature

Starting price

12
per user/per month

0.6

4.1

Functionality

4.7

Alerts/Escalation

5/5

Activity Dashboard

4/5

Alerts/Notifications

3.3/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

Help Scout logo

Cloud-based customer support platform

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logo
Help Scout
logo
Helpwise

0.3

4.4

Value for money

4.7
55
flat rate/per month

Starting price

12
per user/per month

0.4

4.3

Functionality

4.7

Chat/Messaging

4.9/5

Alerts/Notifications

4.5/5

Access Controls/Permissions

4.5/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

EngageBay CRM logo

Integrated sales & marketing software for growing teams

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logo
EngageBay CRM
logo
Helpwise
4.7

Value for money

4.7
14.99
per user/per month

Starting price

12
per user/per month

0.1

4.6

Functionality

4.7

A/B Testing

5/5

Activity Tracking

5/5

Alerts/Notifications

4.8/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

Slack logo

A single place for team communication and workflows

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logo
Slack
logo
Helpwise

0.1

4.6

Value for money

4.7
8.75
per user/per month

Starting price

12
per user/per month

0.1

4.6

Functionality

4.7

Archiving & Retention

5/5

Authentication

4.8/5

Audio Capture

4.6/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

Intercom logo

AI-powered customer service with helpdesk

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logo
Intercom
logo
Helpwise

0.7

4.0

Value for money

4.7
39
per user/per month

Starting price

12
per user/per month

0.3

4.4

Functionality

4.7

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

Pipefy logo

Cloud-based and AI-powered process orchestration platform

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logo
Pipefy
logo
Helpwise

0.3

4.4

Value for money

4.7
33
per user/per month

Starting price

12
per user/per month

0.3

4.4

Functionality

4.7

Accounting

5/5

Access Controls/Permissions

4.8/5

Activity Dashboard

4.7/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

User.com logo

The engine of growth. An all in one solution for user data.

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logo
User.com
logo
Helpwise

0.1

4.6

Value for money

4.7
Empty state illustration for "No pricing info"

No pricing info

Starting price

12
per user/per month

0.3

4.4

Functionality

4.7

2-Way Messaging

N/A

A/B Testing

N/A

Activity Dashboard

N/A

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

Freshdesk logo

Online helpdesk system and customer service software

learn more
logo
Freshdesk
logo
Helpwise

0.3

4.4

Value for money

4.7
19
per user/per month

Starting price

12
per user/per month

0.4

4.3

Functionality

4.7

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

Zendesk Suite logo

AI powered customer service across all channels

learn more
logo
Zendesk Suite
logo
Helpwise

0.5

4.2

Value for money

4.7
39
per user/per month

Starting price

12
per user/per month

0.3

4.4

Functionality

4.7

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

Tidio logo

Aill-in-one customer support software with AI features

learn more
logo
Tidio
logo
Helpwise

0.2

4.5

Value for money

4.7
24.17
flat rate/per month

Starting price

12
per user/per month

0.1

4.6

Functionality

4.7

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

Missive logo

Collaborative inbox for teams

learn more
logo
Missive
logo
Helpwise
4.7

Value for money

4.7
18
per user/per month

Starting price

12
per user/per month
4.7

Functionality

4.7

Activity/News Feed

5/5

Brainstorming

5/5

Alerts/Escalation

4.8/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

TeamSupport logo

Cloud-based customer support solution for B2B SaaS

learn more
logo
TeamSupport
logo
Helpwise

0.3

4.4

Value for money

4.7
29
per user/per month

Starting price

12
per user/per month

0.4

4.3

Functionality

4.7

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

Sprinklr logo

Social media management, analytics & strategy planning.

learn more
logo
Sprinklr
logo
Helpwise

0.8

3.9

Value for money

4.7
249
per user/per month

Starting price

12
per user/per month

0.4

4.3

Functionality

4.7

Activity Tracking

4/5

Advocate Management

4/5

A/B Testing

N/A

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

inconnect logo

Make Contact. Do Business.

learn more
logo
inconnect
logo
Helpwise

0.6

4.1

Value for money

4.7
1
flat rate/per month

Starting price

12
per user/per month

0.4

4.3

Functionality

4.7

Alerts/Escalation

4.2/5

A/B Testing

N/A

Activity Dashboard

N/A

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

learn more
logo
Tiledesk
logo
Helpwise

0.1

4.6

Value for money

4.7
49
per feature/per month

Starting price

12
per user/per month

0.3

4.4

Functionality

4.7

Access Controls/Permissions

5/5

Activity Tracking

4.7/5

AI/Machine Learning

4.6/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5

HelpCrunch logo

Customer Communication tool for support, marketing & sales

learn more
logo
HelpCrunch
logo
Helpwise
4.7

Value for money

4.7
15
per user/per month

Starting price

12
per user/per month

0.1

4.6

Functionality

4.7

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

Top Features

Access Controls/Permissions

5/5

Alerts/Escalation

4.8/5

Canned Responses

4.7/5