App comparison
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Helpwise
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Communication and workflow management software
Helpwise Alternatives & Competitors (2026)
Top 8 free alternatives
Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intercom is bringing AI-first Customer Service to the world
0.7
Value for money
Starting price
0.3
Functionality
Message Personalization
5/5
Negative Feedback Management
5/5
Lead Verification/Validation
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Value for money
Starting price
0.3
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.6
Value for money
Starting price
0.3
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.3
Value for money
Starting price
0.4
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Value for money
Starting price
0.4
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.6
Value for money
Starting price
0.5
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
0.5
Value for money
Starting price
0.2
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
0.2
Value for money
Starting price
0.1
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.4
Value for money
Starting price
0.6
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Rocketlane
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A client-centric, next-gen PSA tool
0.1
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Project Tracking
5/5
Customer Experience Management
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
InboxAlly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
InboxAlly is the Ultimate Email Deliverability Tool!
0.1
Value for money
Starting price
0.1
Functionality
Email Tracking
4.5/5
Engagement Tracking
4/5
Email Monitoring
4/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
0.5
Value for money
Starting price
0.3
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Most powerful, all-in-one solution for community engagement.
0.3
Value for money
Starting price
0.4
Functionality
Discussions/Forums
5/5
Reporting/Analytics
5/5
Recurring/Subscription Billing
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer loyalty program management
0.3
Value for money
Starting price
0.3
Functionality
Client Portal
N/A
Multi-Channel Marketing
N/A
Social Engagement
N/A
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
0.4
Value for money
Starting price
0.4
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful Promotion Engine for Enterprises
0.2
Value for money
Starting price
0.2
Functionality
Rewards Management
5/5
Loyalty Program
5/5
Reporting/Analytics
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The first sales platform to make sales strategy actionable
0.1
Value for money
Starting price
0.1
Functionality
Lead Qualification
5/5
Alerts/Notifications
5/5
Workflow Management
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
0.1
Value for money
Starting price
0.3
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.3
Value for money
Starting price
0.3
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.2
Value for money
Starting price
0.1
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Shared Inboxes
5/5
Interaction Tracking
5/5
Email Management
5/5