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INFOMAN SERV - Customer Feedback Management
Customer feedback management application for dealerships
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INFOMAN SERV - Customer Feedback Management - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: January 2026
INFOMAN SERV - Customer Feedback Management overview
What is INFOMAN SERV - Customer Feedback Management?
INFOMAN SERV - Customer Feedback Management is a robust, seamless, and transparent feedback system that enables automobile dealerships to record customer feedback at multiple stages such as showroom visits, test drives, bookings, vehicle deliveries, and post-sales/post-service interactions.
The software allows dealerships to create customized questionnaires to collect structured feedback from customers. This includes defining multiple-choice options, ratings, or free-form descriptions. Feedback is collected through multiple channels like SMS surveys, email campaigns, and direct calls from call center executives.
By centralizing feedback data, INFOMAN SERV generates insightful reports to identify areas of improvement. This includes location-wise analysis of sales and service metrics, tracking the number of complaints, calculating customer delight index scores, and more. Teams can log complaints as tickets and assign them for corrective actions to close feedback loops.
INFOMAN SERV - Customer Feedback Management empowers automobile dealerships to capture voice-of-customer insights, address complaints effectively, and continually improve sales and service quality. By enabling closed-loop feedback management, it helps dealerships exceed customer expectations and drive sustainable business growth.
Key benefits of using INFOMAN SERV - Customer Feedback Management
- Dashboard for centralized analysis of location-wise deliveries, calls, complaints, and resolutions
- Transparent feedback recording using customized questionnaires for pre-sales, post-sales, and post-service
- Auto-calculation of Customer Delight Index and MIS reports to track open and closed feedback cases
- Complaint management system to log, assign, escalate, and ensure quick resolution of issues-
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INFOMAN SERV - Customer Feedback Management reviews
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INFOMAN SERV - Customer Feedback Management's features
INFOMAN SERV - Customer Feedback Management alternatives
INFOMAN SERV - Customer Feedback Management
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INFOMAN SERV - Customer Feedback Management support options
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INFOMAN SERV - Customer Feedback Management FAQs
INFOMAN SERV - Customer Feedback Management has the following typical customers:
Small Business
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Q. What languages does INFOMAN SERV - Customer Feedback Management support?
INFOMAN SERV - Customer Feedback Management supports the following languages:
English
Q. Does INFOMAN SERV - Customer Feedback Management offer an API?
No, INFOMAN SERV - Customer Feedback Management does not have an API available.
Q. What level of support does INFOMAN SERV - Customer Feedback Management offer?
INFOMAN SERV - Customer Feedback Management offers the following support options:
Email/Help Desk, Phone Support