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Issuebear Logo

Cloud-based help desk software for businesses

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Issuebear - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2025

Issuebear overview

What is Issuebear?

Issuebear is a cloud-based help desk solution for B2B support. Key features include shared inbox, ticket management, client management, knowledge base, automation, reporting and more.

The shared inbox of Issuebear allows the whole team to collaborate on customer support tickets. The platform helps organize tickets with statuses, priorities, and assignments. It enables businesses to accept new tickets via email by forwarding to the provided address.

It assists with ticket management with notes, attachments, rules, and collision detection. Issuebear also offers client management with contact details, notes, tags, and custom roles.

Starting price

17per user /
per month

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Issuebear’s user interface

Ease of use rating:

Issuebear reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Issuebear's features

Access controls/permissions
Activity dashboard
Alerts/Escalation
Collaboration tools
Customer database
Customizable branding
Customizable fields
Data import/export
Knowledge base management
Macros/Templated responses
Performance metrics
Prioritization
Real-Time notifications
Reporting/Analytics
Secure data storage
Self service portal
Service level agreement (sla) management
Surveys & feedback
Third-Party integrations
Workflow management

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Issuebear pricing

Value for money rating:

Starting from

17

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Issuebear price and value

Value for money rating:

Issuebear integrations (3)

Top integrations

Issuebear support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation
Videos

Issuebear FAQs

Q. Who are the typical users of Issuebear?

Issuebear has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Issuebear support?

Issuebear supports the following languages:
English


Q. Does Issuebear offer an API?

No, Issuebear does not have an API available.


Q. What level of support does Issuebear offer?

Issuebear offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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