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ITarian vs Action1 Comparison (2026)

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ITarian logo

ITarian

Action1 logo

Action1

Overview

ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0.6

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

23

5

4

3

2

1

8

7

5

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
52%
would recommend this app

4.9

239

5

4

3

2

1

220

17

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

“It has a lot of useful scripts you can use on computers to do enquiries but also executing "powerful" procedures (for example you can change the local accounts password, you can launch an internet speed test, a chkdsk...).”
SA

Sara A.

Engineer

“The customer support could be more responsive at times, and occasional bugs need to be addressed quickly.”
FP

Fernando P.

Administrative

“I love that ITarian is a one-stop shop for RMM, PSA, Patching, Ticketing, Endpoint Protection, and SOC.”
DS

David S.

Owner

Pros

“It helps save time by making it easier to manage multiple devices from one place, especially for updates, scripts, and troubleshooting.”
BE

Basel E.

IT Manager

“This is great for small and medium-sized companies that need software to control hardware/software inventory, in addition to allowing you to connect to an Active Directory server to search for machine information and even perform deployment on machines.”
WH

Wanderlei H.

IT Analyst

“Products of their SOC 2 Type II, ISO 27001, and GDPR certifications, Action1 offers multi‑factor authentication, AES‑256 encryption, and even HackerOne‑backed penetration testing.”
SG

Shane G.

Director, Information and Marketing Technologies

Cons

“The pricing change hurt small nonprofits like ours, the remote connection software required a download, unlike other solutions, and would sometimes miss system prompts, leaving the remote user stuck. ”
RC

Russell C.

IT Associate

Cons

“FTP-The only thing I missed from the transfer from Itarian was the ability to access folders from each machine to move user files to replacement PCs that I was working on.”
LP

Lonie P.

IT Manager

“The policy management for Windows, and the MacOS support are missing some features which I am used to with more expensive endpoint management suites.”
NH

Noel H.

IT Consultant

“For example one laptop has come out of a cupboard and tripped 500+ vulnerabilities which then hides the ones that work the other way and effect 500+ computers.”
Verified reviewer profile picture

Adam L.

ICT Network Management

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features74
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anti Spam
  • Anti Virus
  • Application Management
  • Application Security
  • Approval Process Control
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automatic Patch Deployment
  • Automatic Scans
  • Availability Management
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Behavioral Analytics
  • Billing & Invoicing
  • CPU Monitoring
  • CRM
  • Capacity Management
  • Change Management
  • Compliance Management
  • Configuration Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Security
  • Data Visualization
  • Deployment Management
  • Device Management
  • Diagnostic Tools
  • Email Alerts
  • Email Management
  • Endpoint Management
  • Endpoint Protection
  • Event Logs
  • File Sharing
  • File Transfer
  • Firewalls
  • For MSPs
  • HIPAA Compliant
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • Incident Management
  • Interaction Tracking
  • Intrusion Detection System
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Wide Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Metrics
  • Policy Management
  • Prioritization
  • Problem Management
  • Project Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Release Management
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduling
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Threat Intelligence
  • Threat Response
  • Threshold Alerts
  • Ticket Management
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • VPN
  • Vulnerability Assessment
  • Vulnerability Management
  • Vulnerability Protection
  • Vulnerability Scanning
  • Vulnerability/Threat Prioritization
  • Web Threat Management
  • Workflow Management
  • Total features84
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anti Spam
  • Anti Virus
  • Application Management
  • Application Security
  • Approval Process Control
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automatic Patch Deployment
  • Automatic Scans
  • Availability Management
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Behavioral Analytics
  • Billing & Invoicing
  • CPU Monitoring
  • CRM
  • Capacity Management
  • Change Management
  • Compliance Management
  • Configuration Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Security
  • Data Visualization
  • Deployment Management
  • Device Management
  • Diagnostic Tools
  • Email Alerts
  • Email Management
  • Endpoint Management
  • Endpoint Protection
  • Event Logs
  • File Sharing
  • File Transfer
  • Firewalls
  • For MSPs
  • HIPAA Compliant
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • Incident Management
  • Interaction Tracking
  • Intrusion Detection System
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Wide Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Metrics
  • Policy Management
  • Prioritization
  • Problem Management
  • Project Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Release Management
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduling
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Threat Intelligence
  • Threat Response
  • Threshold Alerts
  • Ticket Management
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • VPN
  • Vulnerability Assessment
  • Vulnerability Management
  • Vulnerability Protection
  • Vulnerability Scanning
  • Vulnerability/Threat Prioritization
  • Web Threat Management
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Microsoft Azure
  • Microsoft Teams
  • PayPal Payments
  • Slack
  • ThreatAware
  • Zapier
  • Zendesk Suite
  • Total integrations7
  • Microsoft Azure
  • Microsoft Teams
  • PayPal Payments
  • Slack
  • ThreatAware
  • Zapier
  • Zendesk Suite