App comparison
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Jitbit Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk ticketing system software
Jitbit Helpdesk Alternatives & Competitors (2026)
Top 5 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.1
Value for money
Starting price
0.1
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.4
Value for money
Starting price
0.1
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.1
Value for money
Starting price
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.4
Value for money
Starting price
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Lessons Learned Database
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A database for storing and searching for lessons learned
0.7
Value for money
Starting price
0.3
Functionality
Idea Management
N/A
File Sharing
N/A
Alerts/Notifications
N/A
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
Value for money
Starting price
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
0.1
Value for money
Starting price
0.3
Functionality
Problem Management
5/5
Video Support
5/5
Single Sign On
5/5
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.2
Value for money
Starting price
0.3
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Security and Endpoint Management
0.3
Value for money
Starting price
0.2
Functionality
Reporting/Analytics
5/5
Network Wide Management
5/5
Dashboard
5/5
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Radically simple cybersecurity.
0.4
Value for money
Starting price
0.4
Functionality
Activity Monitoring
5/5
Multi-Protocol
5/5
Access Management
5/5
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
0.5
Value for money
Starting price
0.4
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management solution for multi-location businesses
Value for money
No pricing info
Starting price
Functionality
Negative Feedback Management
5/5
Brand Tracking
5/5
Survey/Poll Management
5/5
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Asset Management and Software Asset Management
0.7
Value for money
Starting price
0.4
Functionality
Inventory Management
5/5
Asset Tracking
5/5
Workflow Management
5/5
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based human resource (HR) management software
0.7
Value for money
Starting price
0.7
Functionality
Electronic Signature
N/A
Real-Time Reporting
N/A
Reporting & Statistics
N/A
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel service desk & ticketing solution
0.7
Value for money
Starting price
0.7
Functionality
Real-Time Notifications
N/A
Prioritization
N/A
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based software asset and license management solution
0.1
Value for money
Starting price
Functionality
Risk Assessment
N/A
Supplier Management
N/A
Audit Management
N/A
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for small & medium businesses
0.7
Value for money
Starting price
0.7
Functionality
Social Media Integration
N/A
Prioritization
N/A
Real-Time Notifications
N/A
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Self-Service
Value for money
Starting price
0.1
Functionality
Activity Tracking
N/A
Visual Analytics
N/A
Content Management
N/A
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Journey Solution
0.1
Value for money
Starting price
0.2
Functionality
Transcripts/Chat History
N/A
Customizable Reports
N/A
Pre-Configured Bot
N/A
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online service management software with mobile app support
4.3
Value for money
Starting price
4.3
Functionality
Technician Management
N/A
Customizable Reports
N/A
For Schools
N/A
Top Features
Alerts/Escalation
5/5
Knowledge Base Management
5/5
Workflow Management
5/5
