Landbot vs Wati

Intercom

Drift

Haptik

yellow.ai

Interakt

Verloop

Compare Landbot and Wati based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. 

Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

Verloop.io is a Conversational AI platform that automates customer support, using ML, ASR, and NLP to power AI-driven self-service, real-time agent assistance, and automated quality insights. Supporting 80+ languages across various channels, Verloop.io enables brands to achieve 90%+ query deflection

Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead and customer support workflows without engineering.

A/B Testing

AI Copilot

AI/Machine Learning

Alerts/Notifications

Appointment Management

Appointment Scheduling

Audience Targeting

Augmented Analytics

Automated Responses

Automated Routing

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Segmentation

Canned Responses

Chat Transcript

Chat/Messaging

Chatbot

Code-free Development

Configurable Workflow

Contact Database

Contact Management

Contextual Guidance

Conversion Tracking

Customer Database

Customer Engagement

Customer Experience Management

Customer Segmentation

Customer Service Analytics

Customer Support

Customer Surveys

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Questions

Customizable Templates

Data Analysis Tools

Data Extraction

Data Import/Export

Drag & Drop

Email Management

Engagement Tracking

Feedback Management

File Management

File Sharing

For Developers

For Sales Teams/Organizations

For Sales/Marketing

Generative AI

Group Messaging

Human Handover

Intent Recognition

Knowledge Base Management

Landing Pages/Web Forms

Language Detection

Lead Capture

Lead Distribution

Lead Generation

Lead Management

Lead Notifications

Lead Nurturing

Lead Qualification

Lead Segmentation

Lead Verification/Validation

Live Chat

Marketing Automation

Mobile Survey

Multi-Channel Communication

Multi-Channel Distribution

Multi-Channel Management

Multi-Channel Marketing

Multi-Language

Natural Language Processing

Offline Response Collection

Online Forms

Performance Metrics

Pipeline Management

Pre-Configured Bot

Proactive Chat

Process/Workflow Automation

Product Recommendations

Prospecting Tools

Query Suggestions

Question Branching

Question Library

Question Piping

Randomization

Real-Time Analytics

Real-time Consumer-facing Chat

Real-time Conversations

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Reporting & Statistics

Reporting/Analytics

Response Quotas

Response Validation

Sales Activity Management

Landbot

Web-based

Director

I have been using Landbot for 4 years now and it has been a fantastic way to interact and to collect sales and after-sales leads for our business. Easy to use and they always improve the platform.

Owner

I have built a few for myself as well as for clients of mine and was always super excited with the results.

Founder

The ease of use and short learning​ curve it takes to get rolling and using the features makes this platform really awesome and fun to use.

What I liked most about landbot.io is the ease of use. It's very intuitive and the end result is great.

marketing intern

I'm very desperate and afraid they charge me another fee. They waited for an answer for 1 month.

ChatBot consultant

The Landbot works well, in a reliable, responsive, pleasant and well structured interface. The various integrations available cover the necessary features and require minimal effort to use.

Great and better then competitors. Hope to see AI features in the future to recognize handtyped requests and answers of users.

Graphic & web designer

What I like about chatbot is the interface, very easy to use, firendly, it has sense and it is intuitive. Very good for new brands and companies with needs on online customer service.

They have lots of SW develper problems. We sent 2 documents reports with bugs and features not working, none of that was solved.

Great Lead-Gen tool and also great use for customer support. Makes building complex bots very easy and offers a lot of integrations.

Managing Director Enterprise Technology

The product is very easy and intuitive to use, has a good range of pre-built integrations and with webhooks you can integrate technology with any API enabled software.

Web App developer

The experience it provided them encouraged them to be more honest and to want to complete the chat. This allowed me to gather more information knowing I am not being a burden to the user.

I miss some options, as condition based in user parameters known by the navigator (country, device, OS...) and the possibility to do actions based in them.

The Ideas Girl

Landbot lets you be more creative than other bots.

Co-founder and CEO

Overall would highly recommend to anyone in need of a chatbot quickly for their website.

Not straightforward to set up google tag manager, facebook pixel, google analytics. While guides are provided, there are no examples.

You can technically integrate through Zapier, but that's an additional recurring cost that I don't always want to add. In any case, I'm pretty excited about the future of Landbot.

Operations Manager

Everything, I did a lot of research and overall this software is the most complete I've seen. Easy to use, excellente pricing, support , and more.

Landbot screenshot: Visual Drag & Drop Builder

Landbot screenshot: AI Copilot in-builder

Landbot screenshot: AI Agent Setup (Prompt, Knowledge base, User fields, Interactive Components, Outputs)

Landbot screenshot: WhatsApp Business API Integration and WhatsApp Campaigns management

Landbot screenshot: Landbot native and custom integrations

Large Enterprises

Mid Size Business

Non Profit

Small Business

Interakt provides businesses with a scalable infrastructure that they need to expand and grow. It can be easily integrated with Shopify, Instamojo, & other popular e-stores, CRMs, payment gateways, and business apps like WooCommerce, Zoho, Google Sheets, Razorpay, PayU, Pabbly etc., making it the on

Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases.

Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.

Activity Dashboard

Autoresponders

Communication Management

Customer Communication

Dashboard

Inbox Management

Interaction Tracking

Mass Texting

Self Service Portal

SMS Messaging

Support Ticket Management

Template Management

Wati

Android

Linux

Windows

iPad

iPhone

Confounder

WATI has been an excellent addition to our marketing toolkit. The user interface is clean and intuitive, making it easy for both my team and clients to navigate and use effectively.

Co-founder, Head of support and email deliverability

We're glad to have discovered WATI Platform through the Facebook Business Directory. Unlike other WhatsApp Partners, their approval times are really quick and their customer support is wonderful.

marketing specialist

Product is great and customer support is awesome. Overall, I am really happy with the experience with WATI that runs on Official Whatsapp APIs.

Online Marketing Specialist

I am truly satisfied and our customers love the fact that they can communicate with us just like they talk to their friends over WhatsApp.

CEO 

Easy to use and very comprehensive. It has all essential and necessary tools to make the business successful.

So overall experience is highly deteriorating, but being a Business WhatsApp number manager, you are STUCK with them. You can't port business numbers between different Business API providers.

It's an easy thing to provide better experience to your users while supporting them on WhatsApp. Customers feel better when they're able to communicate over WhatsApp.

Tuition Manager

The webhook integration with our CRM ensures seamless customer interactions. Overall, Wati has significantly improved our customer support and saved time for our sales team.

Software Developer

Wati offers excellent customer support, helping users resolve issues quickly and efficiently.

Their support is worst in the industry and this people are fraud.

Development

Its easy to use and has good features like quick replies and automations.

It is a very nice platform for any size of businesses and make operations on auto pilot mode. I recommend it to all business users.

Its Great, Cost Effective Great for Small or Big Enterprises.

Product Growth

Good to use application for one's broadcast needs and customer support. It better and rightly priced than double-click.

Head of Operations

Worst thing i found is that the chat gets expired in 24 hours and as a user you cannot send your clients any messages after 24 hours.

We discovered it recently and asked them to remove it, they flatly refused.

Product Manager

Very easy to use User interface and great support team.

Marketing Analyst

No integration effort required to use WhatsApp API. WATI takes care of everything and it is really simple to use for someone who does not have technical knowledge.

Landbot vs Wati Comparison (2026)

Landbot

Wati

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives