LiveAgent vs Chaport

Zendesk Suite

Freshdesk

Zoho Desk

LiveChat

Intercom

Podium

Compare LiveAgent and Chaport based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Slack

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

LiveAgent

Award-winning live chat, help desk, ticketing and call center software, now UP TO 75% OFF. Start for free with a 30-day trial.

Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android.

AI/Machine Learning

Automated Responses

Automated Routing

Autoresponders

Canned Responses

Chatbot

Chat/Messaging

Chat Transcript

Code-free Development

Communication Management

Customer Communication

Customer History

Customer Support

Email Management

File Sharing

For Sales/Marketing

Geotargeting

Interaction Tracking

Knowledge Base Management

Knowledge Management

Language Detection

Lead Capture

Live Chat

Mobile Access

Multi-Channel Communication

Multi-Language

Natural Language Processing

Offline Form

Pre-Configured Bot

Proactive Chat

Real-time Consumer-facing Chat

Real-Time Notifications

Reporting/Analytics

Reporting & Statistics

Search/Filter

Self Service Portal

Social Media Integration

Support Ticket Management

Surveys & Feedback

Third-Party Integrations

Transcripts/Chat History

Transfers/Routing

Web Notifications

Website Integration

Chaport

Web-based

iPhone

Windows

iPad

Android

Free

Unlimited

Founder

From creating an account, it took less than 10 minutes to be up and running.

Home Services

I tried a couple of Live Chat plugs for my web. But finally chose Chaport.

IT Manager and CEO

May I have not tried this one and is already including in your widget but, how about live videocalls for support for tech or critical services support such like medicine and technology!?

Head of Customer Happiness

It provides you with chatbots, live chat, FAQ section and an FAQ bot for a small amount of money which makes it great for our company!

Owner

When a user is logged in into my software and starts a chat, I can send information about the user like name, telephone number and which page it is on.

Marketing & Systems Manager 

Looping  previous chat questions or the user can not go back to the previous messages

The chatbox can only be minimized when clicking the X button, what is somewhat confusing, because it looks like you are deleting the chat which is not the case.

Managing Director

We now offer chat services to all our customers.

flexibility, integrates with all the major platforms!

The delivery of push messages to my phone seems slow, especially when the message is already delivered to my desktop.

Director

You have to build a little automation for this.

This website's chat feature is by far the best I have come across in years.

Now I can capture more clients, with this active chat solution.

unlock server and software services

no banned countries , ease of use , well managed Admin panel so u couls find who works more hours , who has bad rate or good rate ...etc

in addition to all implemented good features and user-friendly interface , Chaport is providing its services world wide .

Nice support from your end and easy and friendly implementation.

I needed a way to  get website visitors to leave there name and number so my sales staff could contact them without a bunch of "unnecessary" chats.   

Manager

I wish there was a dropdown box to select pre-defined replies, rather than having to start typing part of the message, to bring up the response.

Co-Founder

There were some minor issues like rendering in a custom element, we contacted Chaports's support, and they promised to implement this in the next releases.

Professor of English

My students have benefited by having access to me for real-time help, and the access is easy since it isn't device or platform specific.

Executive Director

We needed a product that could have a lot of user logins and flexibility, and Chaport team worked really well.   And their Customer Service team is amazing.  

IT Coordinator

It's not as robust as other more complex live chat support like livechat, but it meets basic needs.

it-labourant

I like its easiness and power!) When its window toggles down from small icon in the bottom corner my mind becomes joyfull)

I've been using the free version for a while now and it just works and I don't really have to mess with much configuration to suit my needs.

Pricewise there is no other comparable live chat with the same configuration options. With one operator for 2 websites for approx 8 euro per month makes Chaport Live Chat payable for smaller companies.

I implemented the live chat in 2 websites and being able to receive chats from both websites in one app makes it very useful.

I really like Chaport because it's easy to use, both for me and for my students, and the customer support team at Chaport are, and have been, extraordinary in their kindness, patience, and going out of their way to understand and help with any questions that have come up.

Director of IT

Need real time updates push to mobile device.

So far so good. As mentioned above - it's the best software this amount of money can buy, and we hope it will only get better.

I suppose I could selfishly wish everything was free, but that would be a shortcoming on my part, not theirs since they too have to make a living.

I FULLY plan on scaling up with this product as my business needs also scale up.

Operations Director

Its easy to use and allows for instant communication with leads on our website

My hope was to talk to real live users, sadly they appeared to be robots.

We are getting instant feedback from clients and useful leads so its great for us

Clean and professional design without extra elements.

Again I'm not a power user or looking for a full CRM or anything like that.

in comparison with competitors, it is the best price on the market

I liked the most the simplicity and the simultaneous power of this product.

I've never had an issue with the software not working.

Not very easy to navigate in the begining but once you get a hang of it its fine

LiveAgent vs Chaport Comparison (2026)

Chaport

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives