App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Chaport Logo

Write a review

Multi-channel live chat and chatbot software for business

(25)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Chaport Pricing, Features, Reviews and Alternatives

Chaport FAQs

Q. What type of pricing plans does Chaport offer?

Chaport has the following pricing plans:
Starting from: $19.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Chaport?

Chaport has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


Q. What languages does Chaport support?

Chaport supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Latvian, Lithuanian, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Serbian (Cyrillic), Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Vietnamese


Q. Does Chaport support mobile devices?

Chaport supports the following devices:
Android, iPad, iPhone


Q. Does Chaport offer an API?

Yes, Chaport has an API available for use.


Q. What other apps does Chaport integrate with?

Chaport integrates with the following applications:
Google Analytics 360, Telegram, Viber, Zapier, WordPress, Slack, Ecwid, Meta for Business, Joomla, HubSpot CRM


Q. What level of support does Chaport offer?

Chaport offers the following support options:
Email/Help Desk, Chat, Knowledge Base

Chaport product overview

Price starts from

19

Per month

Flat Rate

What is Chaport?

Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, group chat capabilities, and more. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Besides, it provides web-, desktop, and mobile apps so that you can chat with customers from any device and location.

Key benefits of using Chaport

  • Talk to your customers in real time via live chat, solve their problems quickly, and make more sales.
  • Let chatbots answer common questions, qualify leads, and collect feedback for you. Offer instant help 24/7, even when your team is offline.
  • Allow your customers to help themselves by adding a knowledge base to your website and activating an FAQ bot for automated article suggestions in the chat widget.
  • Let your customers contact you via live chat, Facebook, Telegram, or Viber. Respond directly from Chaport.
  • Get more conversations with your customers by sending them automatic chat invitations based on specified rules.
  • Request names, emails, phone numbers, and any other visitor information you require before starting a chat.
  • Connect Chaport with 3,000+ apps using Zapier or integrate it with any app using API.
  • Visitors automatically see the widget in their native language.
  • Transfer a chat to a colleague, join a group chat, or view others' chats in real time.
  • Track the number of served and missed chats, your operators’ working hours, and much more. View reports in Google Analytics.
  • Chaport is available for iOS, Android, Web, Windows, MacOS. Instant synchronization between all devices.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Live Online
    Documentation

    Not sure about Chaport? Compare it with a popular alternative

    Chaport logo

    Chaport

    4.9
    (61)
    Korra logo
    4.9
    (14)

    Starting from

    19

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    ic-pricetag

    No pricing info

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Chaport pricing information

    Value for money

    4.8

    /5

    61

    Starting from

    19

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Chaport features

    Functionality

    4.6

    /5

    61

    Total features

    44

    6 categories

    Most valued features by users

    Reporting/Analytics
    API
    Third-Party Integrations
    Chat/Messaging
    Multi-Channel Communication
    Reporting & Statistics
    Surveys & Feedback
    Real-Time Notifications

    Functionality contenders

    Chaport users reviews

    Overall Rating

    4.9

    /5

    61

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.43/10
    Rating distribution

    5

    4

    3

    2

    1

    53

    8

    0

    0

    0

    Pros
    Excellent really happy with it. Installed on 2 of my business sites and will recommend on facebook.
    It´s working wonderfully and we have many more contacts from clients. And the Customer service is very good.
    As mentioned above - it's the best software this amount of money can buy, and we hope it will only get better. We won't be changing it any time soon.
    Cons
    Downloading a chat just gives me a text file, and it's useless.
    Sometimes the conditional logic fails to work.
    The App gets offline quite often automatically.

    Overall rating contenders

    AvatarImg
    AvatarImg

    Sergey B.

    Design, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Сovers all needs at the best price

    Reviewed 3 years ago
    Pros

    I liked the most the simplicity and the simultaneous power of this product. Chaport has all features that we wanted to have in our early-stage startup, we don't want the live-chat tool to be too complex. An equally important point is the price. in comparison with competitors, it is the best price on the market

    Cons

    There were some minor issues like rendering in a custom element, we contacted Chaports's support, and they promised to implement this in the next releases.

    NC
    AvatarImg

    Nick C.

    Marketing and Advertising, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The best out there!

    Reviewed 5 months ago

    A game changer for our business. We now offer chat services to all our customers.

    Pros

    Ease of use. flexibility, integrates with all the major platforms!

    Cons

    I don't think there is anything to be honest.

    LP
    AvatarImg

    Luis P.

    Education Management, self-employed

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Simple live chat solution

    Reviewed 6 years ago

    Chaport is a simple live chat solution which has provided my business with a straightforward way to communicate with potential customers through my website. Although it could be improved in may ways, with more functionalities, I believe it is a great software if you're only looking to offer your website visitors a chance to communicate with you more quickly and easily. Great for new leads.

    Pros

    The best things about Chaport are: - Really easy set-up - Easy to use - Mobile app to chat with website visitors - Clean backend platform - Customisation of chat - Able to decide when/where to show chat - Improves visitor engagement - Customer support responds promptly

    Cons

    What I don't like about Chatport is: - Really limited options - Limited mobile app, not optimised for iPhone X - No option to include knowledgebase as other live chats do - Sometimes the conditional logic fails to work

    Vendor response

    Thank you for your feedback, Luis! We'll optimize our mobile app for iPhone X soon. As for the functionality, we're constantly adding new features. At the same time, we want to keep the product as simple as possible because the simplicity is one of our main benefits.

    RB
    AvatarImg

    Rachel B.

    Research, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to install and simple to use!

    Reviewed 3 months ago

    Brilliant so far, I'd especially recommend it to a solo operator like me. Works every bit as well as I'd hoped, and saved me a lot of time having to write the php/html.

    Pros

    Everything so far has been excellent :) Compared to a couple of other options I looked at, Chaport was far simpler to understand, install and customise. From creating an account, it took less than 10 minutes to be up and running. There can't be many other tools that are as easy to use! I'm also very impressed with the ability to tweak the appearance of the pop up, it fits in with my branding perfectly.

    Cons

    The only thing I would change, is the notification noise - I'd have it louder and longer.

    IN
    AvatarImg

    Igor N.

    Marketing and Advertising, 1-10 employees

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Simple, yet awesome software you must have on your website!

    Reviewed 5 years ago

    What can I say more than that yesterday we installed the Chaport chat on our website and this morning we got our first lead! What more would one want?

    Pros

    The things I liked the most is the easy of use, GUI is intuitive and you don't need any training for that. Me and my colleagues use Windows and Android app and it's working flawlessly. You have the ability to customize the look of the chat, sounds, and many more. Installation into WordPress is easy with their plugin. And I must say that their customer support is more than you could wish for!

    Cons

    None. Everything is as explained on the website.

    Common Chaport comparisons

    Chaport logo
    Tiledesk logo
    ChaportvsTiledesk
    Chaport logo
    Smartsupp logo
    ChaportvsSmartsupp
    Chaport logo
    LiveAgent logo
    ChaportvsLiveAgent
    Chaport logo
    Tidio logo
    ChaportvsTidio
    Chaport logo
    Birdeye logo
    ChaportvsBirdeye
    Chaport logo
    Gladly logo
    ChaportvsGladly
    Chaport logo
    LiveChat logo
    ChaportvsLiveChat

    Related categories