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Chaport
5
55
4
8
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel live chat and chatbot software for business
Table of Contents
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Chaport - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Chaport overview
What is Chaport?
Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, group chat capabilities, and more. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Besides, it provides web-, desktop, and mobile apps so that you can chat with customers from any device and location.
Users can integrate Chaport with 3,000+ apps using Zapier (no programming skills required) or API. Other features include customization, detailed visitor info with custom fields, visitor behavior, pre-chat form, file sending, typing insights, saved replies, multilingual chat widget, reports, and much more.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Live Chat
Customer Support
User Interface
Client Support
Chaport’s user interface
Chaport review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.9
Customer support
4.9
Reviews sentiment
What do users say about Chaport?
Reviewers feel Chaport offers a straightforward live chat solution that is easy to set up and use, making it suitable for businesses seeking quick communication with website visitors. They like its affordability, customization options, and ability to manage chats from multiple sites, though some mention a desire for more advanced features and improved chat window usability. They find the mobile and desktop apps convenient for staying connected on the go.
Users report that customer support is responsive, knowledgeable, and helpful, often resolving issues quickly. They appreciate the friendly service and clear guidance, which makes implementation and ongoing use smooth.
Select to learn more
Who uses Chaport?
Based on 63 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Chaport's key features
Most critical features, based on insights from Chaport users:
All Chaport features
Features rating:
Chaport alternatives
Chaport
Starting from
29
Per month
LiveAgent
Starting from
15
/user
Per month
Text
Starting from
19
/user
Per month
Tidio
Starting from
24.17
Per month
Chaport pricing
Pricing plans
Pricing details:
User opinions about Chaport price and value
Value for money rating:
To see what individual users think of Chaport's price and value, check out the review snippets below.
Michael C.
Owner
Rachel B.
Founder
Chaport integrations (10)
Integrations rated by users
We looked at 63 user reviews to identify which products are mentioned as Chaport integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Zapier connects Kiwiform with the rest of my stack, making it easy to automate repetitive workflows without writing custom integrations.”
Hinal P.
Web Developer
Integration rating: 5.0 (1)
“Temos uma boa base de leads sendo gerados no instagram”
Beatriz D.
Marketing Geral
Integration rating: 5.0 (1)
“Very helpful. Makes social media streamline.”
Stephen C.
Founder President
Other top integrations
Chaport customer support
What do users say about Chaport customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Chaport customer support.
Widespread user sentiment highlights Chaport's customer support as prompt, knowledgeable, and consistently helpful with all inquiries.
A large number of users appreciate the team's patience, friendliness, and willingness to go above and beyond to resolve issues quickly.
Support options
Training options
To see what individual users say about Chaport's customer support, check out the review snippets below.
“I really like Chaport because it's easy to use, both for me and for my students, and the customer support team at Chaport are, and have been, extraordinary in their kindness, patience, and going out of their way to understand and help with any questions that have come up.”
Billy P.
Professor of English
“We needed a product that could have a lot of user logins and flexibility, and Chaport team worked really well. And their Customer Service team is amazing. ”
Jessica P.
Executive Director
Chaport FAQs
Q. Does Chaport support mobile devices?
Chaport supports the following devices:
iPhone, iPad, Android
Q. What level of support does Chaport offer?
Chaport offers the following support options:
Email/Help Desk, Chat, Knowledge Base
