ManyChat vs Chatbase

ActiveCampaign

tawk.to

Kommunicate

Botpress

Chatfuel

CustomGPT.ai

Compare ManyChat and Chatbase based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Build your bot now, no coding required.

ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. 

tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.

ManyChat is a conversational AI platform designed to help businesses in the eCommerce sector automate conversations across text messages, Facebook Messenger, and Instagram. Administrators can share discount coupons, booking confirmations, promotional messages, and more with customers via email and text messages.

A/B Testing

Activity Dashboard

AI/Machine Learning

Automated Responses

Chat/Messaging

Chatbot

Communication Management

Contact Management

Customer Database

Customer Segmentation

Customer Support

Customizable Branding

Dashboard

Drag & Drop

Email Management

Feedback Management

For Sales/Marketing

Lead Generation

Live Chat

Machine Learning

Mobile App

Multi-Channel Communication

Multi-Channel Management

Natural Language Processing

Performance Metrics

Pre-Configured Bot

Proactive Chat

Real-time Consumer-facing Chat

Reminders

Reporting/Analytics

Segmentation

Tagging

Templates

Third-Party Integrations

ManyChat

Web-based

I like how ManyChat supports integration with popular messaging apps like Facebook Messenger and Instagram.

Owner

As a product it's great and the community is also fantastic. Many services try, and fail at creating a supportive community but MC has succeeded here.

Marketing Director

It's extremely affordable and super easy to use. It's great to set up and it allows for a great way to connect with our customers.

They have an amazing and responsive customer support team and I highly recommend it for building bots. It's also pretty inexpensive.

Brand Manager

Very poor support and very poor functionality. They offer no access to the data they are uploading, so we are unable to check if there are any errors occurring and support is unwilling to assist.

I love building bots on ManyChat and I always highly recommend it to my clients. It's easy to use and has all the features I need for my projects.

I love the ability to build advanced flows to create conversational commerce experiences for my customers.

manager

I Love manychat because is a good software for create a lot of orignals chat bot, for my projetcs of Facebook pages and websites.

Freelancer

In conclusion, ManyChat can be an excellent solution for companies looking for a simple and economical approach to automate client interactions on chat platforms.

Web developer

However, considering the wide range of features and tools offered by ManyChat, I believe it is worth the investment for businesses looking to improve their customer communication and engagement.

Marketing Manager

Great chatbot and livechat tool. Really powerful and intuitive.

Freelance

Automatic like comment in flow creation is excellent.

This smart tool helps creating engaging conversations while boosting your email leads and sales. It's very versatile, unlike other tools.

ChatBot and Automation Consultant

I feel the lack of being able to make chatbots for the web channel: at the moment you can only create bots for Messenger, Email, SMS, Telegram, WhatsApp, and Instagram.

blogger

Sending ads is now made Fast and perfectly with the ManyChat messenger bot. It has grown my customer list.

I even integrated Shopify and Google Sheets with my ManyChat Bot. I also save money on ads by cleaning my ManyChat list from Inactive Subscribers.

Marketing Assistant 

In the last two months, when you send a flow to one of the clientes, the conversation goes all the way up and you have to go down again wach time, making It a little more difficult to use.

Online Marketer

I love the ManyChat feature and tools, but sometimes they have error or bugs. I also got a complaint from my customer because of an error.

ManyChat screenshot: ManyChat dashboard

ManyChat screenshot: ManyChat welcome message

ManyChat screenshot: ManyChat actions

Freelancers

Mid Size Business

Small Business

Kommunicate is a live chat software designed to help businesses in the healthcare, eCommerce, education and other sectors build custom AI-powered chatbots. Administrators can create NLP-powered support bots to schedule meetings, qualify leads, and support customers.

AI Search and Retrieval from your Business Content. 

Botpress is an on-premise conversational artificial intelligence (AI) platform designed to help businesses in healthcare, financial services, eCommerce, education and other industries create chatbots using natural-language understanding (NLU) technology. Managers can embed chatbots on web pages and utilize a centralized dashboard to gain insights into engagement metrics.


Rapidly train your chatbot using online or offline data and effortlessly integrate it as an iframe or support widget on your website. Craft an intelligent chatbot akin to ChatGPT, perfectly aligned with your brand, in minutes.

Interaction Tracking

Multi-Language

Multiple Data Sources

Chatbase

Director IT

Overall, it was a great experience for my team and also for the end users. The quick learning and also the quality of responses were very helpful.

We trained the model using the ChatGPT 3.5 and with chatGPT 4 and we don't understand why the model 4 is not working, most of the time the answers are wrong or even no answered.

Operations Manager

I love how quickly I was able to provide it information and then be able to have an intelligent conversation about it with the information provided.

Principal

Chatbase is very easy to integrate into websites. Loading your own data into the system is also very accessible, making it a great tool for custom client solutions.

Content Manager

We are trying to use Chatbase to act as a funnel to capture travel recommendations and help women travel plan. So far, Chatbase has seemed like the best option for us.

Manager

The product looks very nice and chatbots answer very fast. Great for demo chatbots.

Pastor of Worship Arts and Media

Chatbase is a great idea for small companies or those who like to expriment.

Overall it is a very easy-to-use tool with great benefits.

IT Solutions Specialist

For example: It sometimes makes up URLs with our domain. I don't like how this can mislead some users.

Specialty Doctor

I like the user friendly prompt generation and easy to deploy the chatbot.

Chief Architect

Worst experience, crapy software, in responsive customer service and unethical policies.

Founder 

Very exciting integrations and developments planned in the roadmap which will make this an incredible service.

owner

Overall i really like the ease of use and how the bot interacts with users queries.

Lead product manager

I think there has to be an option to connect with human agent when chatbase is not able to respond It sometimes respond very fast and give long answers that make users feel slightly uncomfortable.

The overall pricing model is a bit clunky, and overall we were struggling to make it work beyond more hobbyist use cases.

I have no background in AI / chatbots and I picked it up very quickly. Your customer support team are great too.

Chatbase screenshot: Unfortunately, most chatbots aren’t intelligent enough to actually reduce customer support requests—which can be super frustrating.

Chatbase screenshot: Quickly train your chatbot with any online or offline data and embed it on your website as an iframe or support widget Create an intelligent ChatGPT-like chatbot that matches your brand’s personality in just seconds

Chatbase screenshot: Chatbase makes it easy to train your chatbot offline by uploading files like Word documents, PDFs, and other text files.  You can use plain text to train your chatbot by copy-pasting info from non-downloadable sources like emails and text messages.

Chatbase screenshot: It’s super easy to customize the look of your chatbot! add a profile picture, and modify the text bubbles.  You can also change the chatbot’s opening greeting—whether you want it to introduce itself, offer help, or provide different solutions.

Chatbase screenshot: Best of all, you can embed the chatbot on your website as a widget or iframe by simply copy-pasting the HTML code.  Once you enter a list of allowed domains, you can easily prevent your chatbot from being used on other sites.

ManyChat vs Chatbase Comparison (2026)

ManyChat

Chatbase

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives