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ManyChat
Conversational AI platform for eCommerce businesses
(5)
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ManyChat Pricing, Features, Reviews and Alternatives
ManyChat FAQs
ManyChat has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
These products have better value for money
Q. Who are the typical users of ManyChat?
ManyChat has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does ManyChat support?
ManyChat supports the following languages:
English
Q. Does ManyChat offer an API?
No, ManyChat does not have an API available.
Q. What other apps does ManyChat integrate with?
ManyChat integrates with the following applications:
ConvertKit, Make, PayPal, ActiveCampaign, Zapier, Stripe, Klaviyo, Mailchimp, Google Sheets, Shopify
Q. What level of support does ManyChat offer?
ManyChat offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk
ManyChat product overview
What is ManyChat?
ManyChat is a conversational AI platform designed to help businesses in the eCommerce sector automate conversations across text messages, Facebook Messenger, and Instagram. Administrators can share discount coupons, booking confirmations, promotional messages, and more with customers via email and text messages.
Typical customers
Platforms supported
Support options
Not sure about ManyChat? Compare it with a popular alternative
Starting from
15
Per month
Flat Rate
Starting from
350
Per month
Other
ManyChat pricing information
Value for money
4.2
/5
71
Starting from
15
Per month
Flat Rate
Pricing options
Value for money contenders
ManyChat features
Functionality
4.3
/5
71
Total features
25
8 categories
Most valued features by users
Functionality contenders
ManyChat users reviews
Overall Rating
4.6
/5
71
Positive reviews
94
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.51/10
50
17
1
1
2
Luciano Z.
Overall rating contenders
Luciano Z.
Information Services, self-employed
Used daily for 2+ years
Review source
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Overall experience excellent: we are dealing with a product that does many things and does them well. After an initial start a bit quiet and with few integrations, ManyChat has been able to conquer and establish itself in the market for advanced features, such as integrations and templates. This is the platform that I recommend to anyone who is starting from scratch.
The product is very easy to use: despite its high potential and the many things it allows you to do, the menus and features are always organized in an orderly and logical way. Good responsiveness and stability
I feel the lack of being able to make chatbots for the web channel: at the moment you can only create bots for Messenger, Email, SMS, Telegram, WhatsApp, and Instagram. In the free plan you can't do almost anything.
Verified reviewer
Consumer Goods, 201-500 employees
Used daily for 2+ years
Review source
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ManyChat is a comprehensive chatbot that will meet most professional marketers' needs. The free version would be sufficient in most small business applications. Highly recommend the automation and messenger campaign marketing tools.
Capture leads directly from Facebook / Instagram messenger using live chat support icons embedded on your web pages or directly from your social media channels. Automated response workflows make it easy to setup a customer journey, provide FAQs more organically, and capture emails or phone numbers for future marketing.
ManyChat has some decent API options via Zapier which allows access to most tools and native integrations with CRMs like Hubspot and Salesforce. However, this is only contact data and not behaviors. A more comprehensive integration on the CRM contact record that links to ManyChat's SMS and chat activity would be very useful for sales lead scoring and customer service.
Kelby C.
Publishing, 1-10 employees
Used weekly for 1-2 years
Review source
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Signed up for a free trial a year ago. Saw the potential but wanted to look at other options before committing to the platform. The free trial ended and was charged for months without being able to even log into the service to cancel or use. Was receiving receipts to my business email address but couldn't use that email address to log in/recover my password. Finally figured out it I had to authenticate...
When it works, it's quite effective at turning the activity through our social channels into actual leads and site traffic.
Unfortunately, it doesn't always work and this has led to turn activity through our social channels into frustrated people and missed opportunities
Montrez W.
Construction, 11-50 employees
Used daily for 2+ years
Review source
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Overall Experience with ManyChat was phenomenal, i would definitely advise you to give it a try.
I like how ManyChat supports integration with popular messaging apps like Facebook Messenger and Instagram. With a lot of companies you would not be able to do as much with Facebook Messenger and Instagram but ManyChat lets you.
Only thing I didn’t like about ManyChat is its support system. It seemed like you were almost not able to reach them. But overall, a great user base that helps out on other social media platforms.
Imran L.
Internet, 11-50 employees
Used daily for 6-12 months
Review source
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It's easy to implement, simply to use and extremely flexible in making ammendments.
What I really like about ManyChat is the ease with which I can create chatbot flows. What I also like is the visual statistics of it.
What I don't like about it is, and this isn't manychat's issue is that if I have facebook business manager and manychat apps on my phone, both tend to get messed up.
Common ManyChat comparisons
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