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ManyChat
5
50
4
17
3
2
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform for eCommerce businesses
Table of Contents
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ManyChat - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
ManyChat overview
What is ManyChat?
ManyChat is a conversational AI platform designed to help businesses in the eCommerce sector automate conversations across text messages, Facebook Messenger, and Instagram. Administrators can share discount coupons, booking confirmations, promotional messages, and more with customers via email and text messages.
The white-labeled platform enables managers to link the system with the Shopify store and send personalized messages to clients with abandoned carts. ManyChat allows teams to book appointments, send reminders, collect feedback, and share news using a centralized dashboard. Supervisors can also add tags to segment customers, create custom keyword triggers, and run automated drip sequences.
ManyChat lets stakeholders build personalized chatbot flows, perform A/B tests to optimize campaign efficiency, and gain insights into performance analytics. Operators can also utilize built-in templates to create, replicate, and edit marketing campaigns across various social networking channels using a drag and drop interface.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Chatbots
Live Chat and Messenger
Bot Building
Payment Issues
ManyChat’s user interface
ManyChat reviews
Overall rating
4.6
/5
72
Positive reviews
72
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.72/10
5
4
3
2
1
50
17
2
1
2
Mugume R.
Manager
Mike D.
Founder
Mugume R.
Manager
Joy H.
Independent Sales Consultant
Joy H.
Independent Sales Consultant
Joy H.
Independent Sales Consultant
Who uses ManyChat?
Based on 72 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ManyChat's key features
Most critical features, based on insights from ManyChat users:
All ManyChat features
Features rating:
ManyChat alternatives
ManyChat
Starting from
15
Per month
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Starting from
16
Per month
HubSpot Marketing Hub
Starting from
15
/user
Per month
Brevo Marketing Platform
Starting from
9
Per month
ManyChat pricing
Value for money rating:
Starting from
15
Per month
Flat Rate
User opinions about ManyChat price and value
Value for money rating:
To see what individual users think of ManyChat's price and value, check out the review snippets below.
Mugume R.
Manager
Mike D.
Founder
ManyChat integrations (9)
Integrations rated by users
We looked at 72 user reviews to identify which products are mentioned as ManyChat integrations and how users feel about them.
Integration rating: 4.7 (9)
Integration rating: 5.0 (6)
Integration rating: 2.0 (6)
“cutting back on double entering info”
Elmer F.
owner
Integration rating: 4.8 (6)
“Su TikTok è facile fare grandi numeri e diventare virali, ma su Instagram è più facile fidelizzare i follower e creare una vera community. Inoltre permette di ripubblicare con un clic i video di TikTok direttamente nelle Storie o nei Reels.”
Giovanni S.
Internet
Integration rating: 5.0 (5)
“The Meta integration is valuable for viewing paid social activity alongside other marketing channels. It helps keep campaign analysis and planning in one place instead of moving between separate ad platforms.”
Garry L.
Analytics Director
ManyChat support options
Typical customers
Platforms supported
Support options
