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ManyChat Logo

ManyChat

4.6
(70)

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Conversational AI platform for eCommerce businesses

(3)

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ManyChat Pricing, Features, Reviews and Alternatives

ManyChat FAQs

Q. What type of pricing plans does ManyChat offer?

ManyChat has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of ManyChat?

ManyChat has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does ManyChat support?

ManyChat supports the following languages:
English


Q. Does ManyChat offer an API?

No, ManyChat does not have an API available.


Q. What other apps does ManyChat integrate with?

ManyChat integrates with the following applications:
ConvertKit, Make, PayPal, ActiveCampaign, Zapier, Stripe, Klaviyo, Mailchimp, Google Sheets, Shopify


Q. What level of support does ManyChat offer?

ManyChat offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk

ManyChat product overview

Price starts from

15

Per month

Flat Rate

What is ManyChat?

ManyChat is a conversational AI platform designed to help businesses in the eCommerce sector automate conversations across text messages, Facebook Messenger, and Instagram. Administrators can share discount coupons, booking confirmations, promotional messages, and more with customers via email and text messages.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk

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Starting from

15

Per month

Flat Rate

Free plan
Free trial
Pricing range

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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ManyChat pricing information

Value for money

4.2

/5

70

Starting from

15

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ManyChat features

Functionality

4.3

/5

70

Total features

24

3 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Chat/Messaging
Customizable Branding
Multi-Channel Communication
Live Chat
Email Management

Functionality contenders

ManyChat users reviews

Overall Rating

4.6

/5

70

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.51/10
Rating distribution

5

4

3

2

1

50

17

1

1

1

Pros
I like how ManyChat supports integration with popular messaging apps like Facebook Messenger and Instagram.
I definitely recommend them for constructing bots because they have a fantastic and helpful customer support crew. It is also reasonably priced.
It's extremely affordable and super easy to use. It's great to set up and it allows for a great way to connect with our customers.
Cons
Very poor support and very poor functionality. They offer no access to the data they are uploading, so we are unable to check if there are any errors occurring and support is unwilling to assist.
I feel the lack of being able to make chatbots for the web channel: at the moment you can only create bots for Messenger, Email, SMS, Telegram, WhatsApp, and Instagram.
In the last two months, when you send a flow to one of the clientes, the conversation goes all the way up and you have to go down again wach time, making It a little more difficult to use.

Overall rating contenders

Common ManyChat comparisons

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ManyChatvsTidio
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ManyChat logo
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