App comparison
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Responso
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Engagement for eCommerce
Responso Alternatives & Competitors (2026)
Top 7 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.3
Value for money
Starting price
0.6
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.6
Value for money
Starting price
0.7
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.3
Value for money
Starting price
0.7
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
0.8
Value for money
Starting price
0.5
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
0.5
Value for money
Starting price
0.4
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.7
Value for money
Starting price
0.9
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Rocketlane
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A client-centric, next-gen PSA tool
0.4
Value for money
Starting price
0.4
Functionality
Activity Dashboard
5/5
Project Tracking
5/5
Customer Experience Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Most powerful, all-in-one solution for community engagement.
0.6
Value for money
Starting price
0.7
Functionality
Discussions/Forums
5/5
Reporting/Analytics
5/5
Recurring/Subscription Billing
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.5
Value for money
Starting price
0.6
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
0.8
Value for money
Starting price
0.5
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
0.7
Value for money
Starting price
0.7
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful Promotion Engine for Enterprises
0.5
Value for money
Starting price
0.5
Functionality
Rewards Management
5/5
Loyalty Program
5/5
Reporting/Analytics
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer journey mapping tools for market researchers
Value for money
No pricing info
Starting price
0.5
Functionality
Survey Sample Management
N/A
Data Import/Export
N/A
Dashboard
N/A
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.5
Value for money
Starting price
0.4
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing platform for collecting and showcasing reviews
1.0
Value for money
Starting price
0.6
Functionality
Content Management
5/5
Visual Analytics
5/5
Trend Analysis
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
1.2
Value for money
Starting price
1.1
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
0.6
Value for money
Starting price
0.5
Functionality
Visualization
5/5
Click Tracking
5/5
Real-Time Data
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.9
Value for money
Starting price
1.0
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product usage & behavior data capture
0.7
Value for money
No pricing info
Starting price
0.6
Functionality
Feedback Management
5/5
NPS of Customers
5/5
Heatmaps
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management solution for multi-location businesses
0.7
Value for money
No pricing info
Starting price
0.7
Functionality
Negative Feedback Management
5/5
Brand Tracking
5/5
Survey/Poll Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Email Management
5/5