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Responso Logo

Customer Engagement for eCommerce

Last updated: September 2026

Responso Alternatives & Competitors (2026)

Top 9 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Tremendous logo

Digital rewards and payouts platform

visit website
logo
Tremendous
logo
Responso

0.2

4.8

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

9
per user/per month

0.3

4.7

Functionality

5.0

Commenting/Notes

5/5

Campaign Management

4.7/5

Affiliate Management

4.7/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

EngageBay CRM logo

Integrated sales & marketing software for growing teams

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logo
EngageBay CRM
logo
Responso

0.3

4.7

Value for money

5.0
14.99
per user/per month

Starting price

9
per user/per month

0.4

4.6

Functionality

5.0

A/B Testing

5/5

Activity Tracking

5/5

Alerts/Notifications

4.8/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

LiveAgent logo

AI help desk for email, chat and calls from $15 per agent

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logo
LiveAgent
logo
Responso

0.4

4.6

Value for money

5.0
15
per user

Starting price

9
per user/per month

0.4

4.6

Functionality

5.0

Agent Interface

4.8/5

Activity Dashboard

4.6/5

Activity Tracking

4.6/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

Zoho Desk logo

Cloud-based help desk for all business sizes

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logo
Zoho Desk
logo
Responso

0.5

4.5

Value for money

5.0
9
per user/per month

Starting price

9
per user/per month

0.5

4.5

Functionality

5.0

Account Management

5/5

Analytics

5/5

Activity Dashboard

4.8/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

Text logo

AI-powered support that turns every chat into revenue.

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logo
Text
logo
Responso

0.6

4.4

Value for money

5.0
19
per user/per month

Starting price

9
per user/per month

0.4

4.6

Functionality

5.0

AI Copilot

5/5

Alerts/Escalation

5/5

A/B Testing

N/A

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

Zoho CRM logo

Customer relationship management solution

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logo
Zoho CRM
logo
Responso

0.7

4.3

Value for money

5.0
14
per user/per month

Starting price

9
per user/per month

0.7

4.3

Functionality

5.0

Activity Dashboard

4.6/5

Access Controls/Permissions

4.4/5

Alerts/Escalation

4.4/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

EZ Texting logo

SMS Marketing That’s Easy to Use & Impossible to Outgrow

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logo
EZ Texting
logo
Responso

0.8

4.2

Value for money

5.0
25
flat rate/per month

Starting price

9
per user/per month

0.6

4.4

Functionality

5.0

Activity Dashboard

4.7/5

Activity Tracking

4.6/5

Alerts/Notifications

4.5/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
Responso

0.8

4.2

Value for money

5.0
55
per user/per month

Starting price

9
per user/per month

0.6

4.4

Functionality

5.0

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.5/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

Slack logo

A single place for team communication and workflows

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logo
Slack
logo
Responso

0.4

4.6

Value for money

5.0
8.75
per user/per month

Starting price

9
per user/per month

0.4

4.6

Functionality

5.0

Archiving & Retention

5/5

Authentication

4.8/5

Audio Capture

4.7/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

Viber logo

Mobile messaging platform

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logo
Viber
logo
Responso

0.5

4.5

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

9
per user/per month

0.7

4.3

Functionality

5.0

Chat/Messaging

4.7/5

Customer History

4.5/5

Live Chat

4.5/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

LiveChat logo

AI-based live chat for customer support and sales teams

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logo
LiveChat
logo
Responso

0.5

4.5

Value for money

5.0
25
per user/per month

Starting price

9
per user/per month

0.5

4.5

Functionality

5.0

Alerts/Notifications

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

Text Request logo

Ignite customer engagement

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logo
Text Request
logo
Responso

0.4

4.6

Value for money

5.0
47.99
flat rate/per month

Starting price

9
per user/per month

0.5

4.5

Functionality

5.0

Automated Responses

5/5

Autoresponders

4.7/5

Campaign Scheduling

4.6/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

Salesforce Service Cloud logo

AI powered customer service management platform

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logo
Salesforce Service Cloud
logo
Responso

0.8

4.2

Value for money

5.0
25
per user/per month

Starting price

9
per user/per month

0.6

4.4

Functionality

5.0

Alerts/Notifications

4.7/5

Accounting Integration

4.5/5

Activity Dashboard

4.5/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

Tango logo

Rewards that are easy to give and awesome to receive!

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logo
Tango
logo
Responso

0.2

4.8

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

9
per user/per month

0.3

4.7

Functionality

5.0

Feedback Management

4.8/5

Engagement Tracking

4.8/5

Activity Tracking

4.7/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

Front logo

AI-enabled customer service platform for collaboration

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logo
Front
logo
Responso

0.9

4.1

Value for money

5.0
25
per user/per month

Starting price

9
per user/per month

0.6

4.4

Functionality

5.0

Alerts/Escalation

4.5/5

Archiving & Retention

4.3/5

Activity Tracking

4.3/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

Wati logo

Customer Engagement for Revenue Growth

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logo
Wati
logo
Responso

0.7

4.3

Value for money

5.0
59
flat rate/per month

Starting price

9
per user/per month

0.5

4.5

Functionality

5.0

Chat/Messaging

4.6/5

Activity Dashboard

4.6/5

Autoresponders

4.4/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

Missive logo

Shared inbox and team chat for collaborative email.

learn more
logo
Missive
logo
Responso

0.3

4.7

Value for money

5.0
14
per user/per month

Starting price

9
per user/per month

0.3

4.7

Functionality

5.0

Activity/News Feed

5/5

Brainstorming

5/5

Alerts/Escalation

4.8/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

Braze logo

Cloud-based customer engagement platform for B2C

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logo
Braze
logo
Responso

0.6

4.4

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

9
per user/per month

0.4

4.6

Functionality

5.0

A/B Testing

4.6/5

Activity Dashboard

4/5

2-Way Messaging

N/A

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

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logo
Faveo Helpdesk
logo
Responso

0.3

4.7

Value for money

5.0
14
flat rate/per month

Starting price

9
per user/per month

0.7

4.3

Functionality

5.0

Email Management

4.5/5

Alerts/Escalation

4.4/5

Macros/Templated Responses

4.4/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5

Kustomer logo

Modern Customer Service Software For Customer-First Brands

learn more
logo
Kustomer
logo
Responso

0.6

4.4

Value for money

5.0
89
per user/per month

Starting price

9
per user/per month

0.4

4.6

Functionality

5.0

Activity Tracking

5/5

Automated Responses

5/5

Activity Dashboard

4.8/5

Top Features

Activity Tracking

5/5

Alerts/Notifications

5/5

Communication Management

5/5