Shopper Approved vs Loox

Trustpilot

Yotpo

Opinew

Fera

REVIEWS.io

31Trace

Compare Shopper Approved and Loox based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

A customer review management tool that brings businesses and consumers together through reviews.

Yotpo is an eCommerce marketing platform that helps brands collect and showcase customer reviews, ratings, and photos throughout the buyer journey. The solution enables businesses to leverage user-generated content to build trust, increase social proof, and drive sales through strategic placement at key conversion points across their websites. Yotpo integrates with major eCommerce platforms and includes features like AI-optimized review requests and SEO enhancement tools.

Reviews.io is a review collection tool for companies to collect merchant (company) & product reviews from genuine customers, then share these on Google

Shopper Approved is an eCommerce tool for collecting, managing, and promoting seller ratings, product reviews, video reviews, Q&A, and other social signals on the website and throughout the web to drive traffic, create urgency, and improve conversions.

Activity Dashboard

Activity Tracking

Alerts/Notifications

Brand Management

Commenting/Notes

Competitive Analysis

Conversion Rate Optimization

Customer Experience Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Templates

Dashboard

Data Import/Export

Email Reminders

Engagement Tracking

Event Triggered Actions

Feedback Management

Media Monitoring

Monitoring

Multi-Channel Distribution

Multi-Channel Marketing

Negative Feedback Management

Performance Metrics

Ratings/Reviews

Real-Time Notifications

Reminders

Reporting/Analytics

Response Management

Review Badge Management

Review Monitoring

Review Notification

Review Request

Review Sharing

Scoring

SEO Management

Social Media Integration

Social Promotion

Social Sharing

Survey Builder

Survey/Poll Management

Surveys & Feedback

Third-Party Integrations

Website Integration

Widgets

Shopper Approved

Web-based

Operations Manager

Shopper approved is easy to use and an important part of our business. We have been using the platform for years now and have had a great experience.

CEO/Owner

Shopper Approved is easy to use, works seamlessly with my website. Integration is easy, and tech support is very responsive when I have needed them.

President

Shopper Approved is a great company to work with. In almost all of my correspondences they are quick to respond, well trained, and care about your relationship with them.

eCommerce Marketing Director

We have been happy with shopper approved. It gives us the ratings that we need, and it does a great job collecting a large amount of reviews.

I love that it requests a review at checkout and then follows up after delivery. Gives us a better chance of actually acquiring reviews.

I have been with Shopper Approved almost since they launched their platform, which is effectively a lifetime in the web world.

The fit and finish, the trust badges, the customer service, the 1 on 1 training, the creatives. I am excited to have them on my team.

Ecommerce & Consumer Products Manager

We used them after seeing a keynote speaker discuss Shopper Approved at marketing conference. We integrated them into our store and it's been really successful so far.

Owner

We are very pleased with the software. We are probably under utilizing some of the features.

Manager

Has been a great help keeping us connected to our customers.

owner

Competitive cost, interfaces with BigCommerce, good support, Google Authorized aggregator.

Markering Manager

Overall, Shopper Approved is a decent product for the price point. It is very affordable, so we overlook the inconveniences.

Director

Excellent feature set and robust API. Easy to use UI and administration.

I like that it works seamlessly  and user friendly.

There are some technical flaws with the back office that could be improved. The search routine is not ideal and can be annoying when trying to search for reviews.

If we have any complaints, it's that pricing is not consistent. Many of our clients have reached out to ShopperApproved and received vastly different price quotes.

Currently they made an exception and allowed a quarterly plan for me. Starting out, it was a bit of a turn off to have to pay the full year up front.

Very few people complete. I'm not sure how to fix this but it is a new feature.

Shopper Approved screenshot: Shopper Approved reviews tracking

Freelancers

Large Enterprises

Mid Size Business

Small Business

Opinew boosts your Shopify store with reviews rich in UGC. The system allows businesses to send emails, SMS messages, and printed review invitations as well as the ability to import reviews in bulk from Amazon, AliExpress, and eBay. Easily customize widgets and emails to fit your branding while using the advanced analytics dashboard to take better decisions based on your customers' behaviors

Fera is a user-friendly eCommerce review app that lets you import, request, and display customer feedback, including photos and videos.

31Trace helps users track reviews using a consolidated dashboard. Teams can gain insights into books' performance, identify areas for improvement and engage with their readers. Teams can automate the book review tracking process from within a unified platform.

Loox is a full-featured product review tool that automates the collection of customer reviews, photos, and videos for brands of all sizes and shows them beautifully.

Email Management

Reporting & Statistics

Search/Filter

SMS Messaging

Loox

The reviews on our website provide excellent social proof that helps us to convert sales. The customer service team at Loox have been quick to respond and help us when we have reached out.

founer

Fantastic, easy to use software that does what you want it to do and looks good doing it.

Easy to integrate, good level of customization and good support if you need helps.

I love the new feature where a customer can do video reviews. I love that i can choose coupon codes for customers to give reviews.

Founder

Such a great tool so customers can review your producys.

Excellent experience with loox so far and will continue to use it.

Easy to use, easy for clients to use, i like being able to send emails quickly to clients.

THis app helped us build our reviews from zero to over 100. It's an attractive addition to our site and brings so much credibility to our products.

E-commerce Manager

It is easy to import genuine product reviews with photos for your Shopify store. To help set up social proof on your webstore and improve credibility and trust.

The email design function is quite limited and cannot personalise to business too much.

Shopper Approved vs Loox Comparison (2026)

Shopper Approved

Loox

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives