App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Shopper Approved Logo
Shopper Approved
4.9
(119)

Write a review

More Reviews, Traffic & Conversions

visit website

(5)

Shopper Approved Pricing, Features, Reviews and Alternatives

Shopper Approved product overview

Price starts from

124

Per month

Flat Rate

What is Shopper Approved?

Shopper Approved allows you to automatically collect & manage Seller, Product, and Video Reviews from your customers, and actively promote them on your website and throughout the web, including social media and other third-party review sites.

Key benefits of using Shopper Approved

  • Gererate and display search-optimized Reviews and Q&A on your website

  • Display your Reviews and Q&A in rich and featured snippets

  • Show your Reviews and Stars in paid and organic search results

  • Add rating and review widgets to your site

  • Create your own customized survey questions

  • Display your best reviews on Facebook & YouTube to gain trust & traffic

  • Display review award badges on your site
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum

    Training options

    Documentation
    Webinars
    Live Online
    Videos

    Shopper Approved pricing information

    Value for money

    4.7

    /5

    119

    Starting from

    124

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Shopper Approved features

    Functionality

    4.7

    /5

    119

    Total features

    37

    8 categories

    Most valued features by users

    API
    Third Party Integrations
    Customizable Branding
    Activity Dashboard
    Surveys & Feedback
    Activity Tracking
    Monitoring
    Real Time Notifications

    Functionality contenders

    Shopper Approved users reviews

    Overall Rating

    4.9

    /5

    119

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.97/10
    Rating distribution

    5

    4

    3

    2

    1

    104

    14

    1

    0

    0

    Pros
    Shopper approved is easy to use and an important part of our business. We have been using the platform for years now and have had a great experience.
    The software and implementation is easy to accomplish and they have excellent technical support if needed.
    We have been happy with shopper approved. It gives us the ratings that we need, and it does a great job collecting a large amount of reviews.
    Cons
    There are some technical flaws with the back office that could be improved. The search routine is not ideal and can be annoying when trying to search for reviews.
    If we have any complaints, it's that pricing is not consistent. Many of our clients have reached out to ShopperApproved and received vastly different price quotes.
    Currently they made an exception and allowed a quarterly plan for me. Starting out, it was a bit of a turn off to have to pay the full year up front.

    Overall rating contenders

    AvatarImg
    AvatarImg

    Blake B.

    Ecommerce & Consumer Products Manager

    Mining & Metals, 11-50 employees

    Review source

    Overall Rating

    Do your ecommerce store a favor and try this out -- they have a free trial

    Reviewed 2 years ago

    Transcript

    Blake B.: My name is Blake. I'm an Ecommerce Consumer Products Manager in the mining and metals industry....

    DB
    AvatarImg

    Denise B.

    Retail, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Overall, great app & support

    Reviewed 3 years ago

    Shopper Approved gave us a means of sharing honest customer comments and reviews with potential customers.

    Pros

    Competitive cost, interfaces with BigCommerce, good support, Google Authorized aggregator.

    Cons

    Difficult to implement more advanced elements of software with our website without the help of a developer. Can't modify a merchant comment after it has been posted (i.e., when reaching out to a customer, if you realize you misspelled word afterwards, you can't edit). Can't modify layouts of popups. Can't leave review directly from email (it redirects users to a website).

    Vendor response

    It's great you are seeing the comments of your customers with Google Seller Ratings and Reviews and able to display them to the prospects to prove trust and earn the sale more often. We have a team of developers to help, so please reach out to Shopper Approved at support@shopperapproved.com should you ever need additional support with integrations.

    VB
    AvatarImg

    Virginia B.

    Health, Wellness and Fitness, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Excellent value for the money

    Reviewed 2 years ago

    Generally very good response from our account manager.

    Pros

    Shoppers expect to see both company and product reviews. We get plenty of initial company reviews. After 2 months, our customers are asked to review the product. Some of them do and this is quite helpful.

    Cons

    I wish the request to review the product would make it to an inbox in the primary folders, but I suspect they go into a less visible area such as updates. This is unavoidable. What I do not like is the ability to veto 5 reviews per year. We only have received 1-star reviews from people who have not actually purchased the product and have an ax to grind or who didn't understand something about a discount....

    MK
    AvatarImg

    Matthew K.

    Food & Beverages, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Long Time User and I'm Usually Fickle

    Reviewed 3 years ago

    I've been very happy with them. I have a tendency to switch software programs on a whim, but I've been with ShopperApproved for years for a reason. They do everything I need.

    Pros

    I love that it requests a review at checkout and then follows up after delivery. Gives us a better chance of actually acquiring reviews.

    Cons

    It is kind of tricky to setup and make sure things are going to google correctly

    TC
    AvatarImg

    Tristan C.

    Retail, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Shopper Approved is the best review solution for small business

    Reviewed 4 years ago

    We wanted an online review service that wasn't run by Don Corleone. Shopper Approved gave us all the features we needed, with integrity and great service. There isn't a better online review system on the internet.

    Pros

    What we like most about Shopper Approved, is their consistency. Too many review services up their prices once you're hooked in, then hold those reviews over your head in a old school mafia protection play. Shopper Approved has had the same pricing since we started. Their integrity is what we like most. It doesn't hurt that it works great and is easy to use.

    Cons

    The interfaces are a little tricky getting used to, but they are being improved all the time.

    LA
    AvatarImg

    Lana A.

    Professional Training & Coaching, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to collect reviews, which help to grow our business

    Reviewed 2 years ago

    For us, there's a clear relationship between displaying (good) reviews on our site and gaining more customers as a result of that. Also, their customer service is attentive, and they've even done some custom coding in our account to support our business needs.

    Pros

    We like that Shopper Approved lets us collect reviews using their link within our own email template and coming from our company email. We also like that their code makes it easy to display reviews on our site.

    Cons

    I wish we had the ability to customize the look and feel of the review collection form on our own, but Shopper Approved has helped us to do that when needed.

    Shopper Approved FAQs

    Q. What type of pricing plans does Shopper Approved offer?

    Shopper Approved has the following pricing plans:
    Starting from: $124.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Shopper Approved?

    Shopper Approved has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business

    See alternatives

    Q. What languages does Shopper Approved support?

    Shopper Approved supports the following languages:
    English

    See alternatives

    Q. Does Shopper Approved offer an API?

    Yes, Shopper Approved has an API available for use.

    See alternatives

    Q. What other apps does Shopper Approved integrate with?

    Shopper Approved integrates with the following applications:
    Wix, OpenCart, Drupal, WooCommerce, Webflow, Lootly, nopCommerce, ASP.NET Zero, Squarespace, Klaviyo, LoyaltyLion, Miva, Volusion, BigCommerce, Yahoo Native, Shopify

    See alternatives

    Q. What level of support does Shopper Approved offer?

    Shopper Approved offers the following support options:
    Phone Support, Knowledge Base, Email/Help Desk, Chat, FAQs/Forum

    See alternatives

    Related categories