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Shopper Approved Pricing, Features, Reviews and Alternatives

Shopper Approved product overview

Price starts from

199

Per month

Usage Based

What is Shopper Approved?

Shopper Approved is a cloud-based solution that allows you to collect, manage and actively promote ratings and reviews from your online customers. From the Shopper Approved platform you can create widgets to be displayed on your website, while choosing the specific ratings and reviews you want to show.

Key benefits of using Shopper Approved

  • Gererate SEO-optimized landing pages based around customer reviews

  • Add rating and review widgets to your site

  • Create your own customized survey questions

  • Display your best reviews on your Facebook page to gain trust

  • Have your website added to the Shopper Approved "Featured Directory"

  • Display milestone award badges on your site when you hit special rating milestones
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Documentation
    Webinars
    Live Online
    Videos

    Shopper Approved pricing information

    Value for money

    4.6

    /5

    104

    Starting from

    199

    Per month

    Usage Based

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Shopper Approved features

    Functionality

    4.7

    /5

    104

    Total features

    19

    3 categories

    Most valued features by users

    API
    Customizable Branding
    Widgets
    Real Time Notifications
    Review Monitoring
    Negative Feedback Management
    Social Sharing
    Review Request

    Functionality contenders

    Shopper Approved users reviews

    Overall Rating

    4.9

    /5

    104

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.93/10
    Rating distribution

    5

    4

    3

    2

    1

    90

    13

    1

    0

    0

    Pros
    Shopper approved is easy to use and an important part of our business. We have been using the platform for years now and have had a great experience.

    JK

    Joe K.

    The software and implementation is easy to accomplish and they have excellent technical support if needed.

    LM

    Lonny M.

    We have been happy with shopper approved. It gives us the ratings that we need, and it does a great job collecting a large amount of reviews.

    TD

    Tyler D.

    Cons
    There are some technical flaws with the back office that could be improved. The search routine is not ideal and can be annoying when trying to search for reviews.

    LM

    Lonny M.

    If we have any complaints, it's that pricing is not consistent. Many of our clients have reached out to ShopperApproved and received vastly different price quotes.

    JL

    Jason L.

    Currently they made an exception and allowed a quarterly plan for me. Starting out, it was a bit of a turn off to have to pay the full year up front.

    AG

    Albert G.

    Overall rating contenders

    Overall Rating

    Do your ecommerce store a favor and try this out -- they have a free trial

    Reviewed a year ago

    Transcript

    Blake B.: My name is Blake. I'm an Ecommerce Consumer Products Manager in the mining and metals industry....

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Good Product

    Reviewed 2 years ago

    I've not had any major issues with their services. They've been responsive with minor issues I've had in the past.

    Pros

    We've been using this service since Shopper Approved began their company. I like that they syndicate reviews to Google.

    Cons

    Integration for the product requires someone with programing knowledge. It's becoming more challenging to integrate as a small business

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great Tool For Boosting Ecommerce Websites

    Reviewed 2 years ago

    At our marketing agency we recommend ShopperApproved merchant reviews to all our clients. While there are some other options on the market that have pros and cons, we like the inexpensive and well thought out merchant review system from ShopperApproved. We do not typically recommend product reviews, as we prefer to retain those in whatever ecommerce CMS we're using, and we do not have an opinion about...

    Pros

    Easy Install, Decent Configuration Options, Merchant Review Data Syndicated To Google, Good Selection of Widgets to Promote Reviews, Great Tool For Marketing Ecommerce Websites

    Cons

    Clunky User Interface, Inconsistent Pricing

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Shopper Approved delivers

    Reviewed 2 months ago

    Shopper Approved promised that we would see an increase in sales after implementing their review collection system on our site and we have definitely seen an increase. Customers have even mentioned that they purchased from us because of the positive reviews.

    Pros

    Shopper Approved helps us collect reviews directly on our site. We are also able to have past reviews on full display on our site as well, which can help to generate new sales.

    Cons

    We have experienced some technical glitches in the past, but customer support has always been able to resolve these issues for us.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    I used to like them

    Reviewed a year ago

    It was a great reviewing platform, but they were never too active and as time passed, they seemed sub-par.

    Pros

    Their platform is SUPER easy to use. Pretty easy to set up and keep things going. Randomly you'll have issues getting stars to show on your ads and such, that part gets a bit vague with them.

    Cons

    Their platform was much more limited than Yotpo or Trustpilot...they pretty much ghosted me and were gonna charge me the annual couple thousand bucks when we wanted to make a switch too. We had 14k+ reviews with them after 3 years and they were difficult to communicate with.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Shopper Approved From a Customer Service Perspective

    Reviewed 3 months ago

    It's like a game and I try to see how we can get our rating improved. I am also able to find patterns to try to avoid any future issues with customer interactions

    Pros

    It gives us the opportunity to track and filter the reviews based on the customer needs. Their star rating and filters allow us to take action and see if we need to make any adjustment to our company, website and customer service interaction.

    Cons

    A lot of our negative reviews are given by user (Customer) error and we are negatively reviewed from their mistakes. I would also say that when it comes to the service, their is little communication to let us know what actions are taken from the Shopper Approved customer service after we request to have a review taken down.

    Shopper Approved FAQs and common questions

    Q. What type of pricing plans does Shopper Approved offer?

    Shopper Approved has the following pricing plans:
    Starting from: $199.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Shopper Approved?

    Shopper Approved has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Shopper Approved support?

    Shopper Approved supports the following languages:
    English


    Q. Does Shopper Approved offer an API?

    Yes, Shopper Approved has an API available for use.


    Q. What level of support does Shopper Approved offer?

    Shopper Approved offers the following support options:
    Phone Support, Knowledge Base, Email/Help Desk, Chat

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