Shopper Approved Pricing, Features, Reviews & Comparison of Alternatives

Shopper Approved

More Trusted, Verified Reviews

3.67/5 (6 reviews)

Shopper Approved overview

What is Shopper Approved?

Shopper Approved is a cloud-based solution that allows you to collect, manage and actively promote ratings and reviews from your online customers. From the Shopper Approved platform you can create widgets to be displayed on your website, while choosing the specific ratings and reviews you want to show.

Shopper Approved automatically generates SEO-optimized landing pages based around your customer reviews. Newly created landing pages are automatically spidered by Google, Yahoo and Bing, opening up new SEO keyword opportunities.

In addition to being able to publish customer reviews and ratings across your own website, the Shopper Approved platform also provides various social media integration tools, allowing you to gain visibility on Twitter, Facebook, Linkedin and more.
www.shopperapproved.com

Pricing

Starting from
$199/month
Pricing options
Value for money

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Shopper Approved screenshot: Shopper Approved ratings widgetShopper Approved screenshotShopper Approved screenshotShopper Approved screenshotShopper Approved screenshot

Shopper Approved reviews

Excellent
4

Very good
0
Average
0
Poor
0
Terrible
2

Value for money
Features
Ease of use
Customer support
  4.0
  3.5
  3.5
  3.7
James H. Hobson

Multiple Experiences - Very Satisfied With ShopperApproved

Used weekly for 6-12 months
Reviewed 2018-11-29
Review Source: Capterra

This is posted by a digital marketing agency. We recommend Shopper Approved to our clients, and work directly with SA on integration and directly with clients on using the service. Our clients have witnessed tangible results and experienced very positive outcomes.

Pros
The product support is very good - speak to a live person who speaks clearly. The setup, website integration and training are very good. The dashboard is very user friendly. The platform is feature rich with the ability to engage customers, obtain more reviews and better testimonial content. Additionally, you have the ability to share reviews via social and video platforms. An added benefit, through some technical enhancements, is that these reviews can boost website optimization and get star ratings to show on Google. Ads

Cons
We have not encountered any particular negatives. If anything, which is also common to most any competing service, is being able to share reviews across citation sites to boost local SEO. (I'm not aware of any review management services that have a way to make this happen.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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kaylee davis

So glad we left Ekomi for this AWESOME software

Used daily for 6-12 months
Reviewed 2019-04-12
Review Source: Capterra

Pros
I love just about everything, but the best part is getting INSTANT reviews at the end of our customers orders. We received more reviews in a month than we did in a whole year with our previous provider. We used their install team and it was an awesome experience!

Cons
No big complaints besides that it seems like we should be further up in google rankings than we are organically. When you type in our website + reviews, the shopper approved page is around 7 or 8 links down

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Blake Baron

Do your ecommerce store a favor and try this out -- they have a free trial

Used weekly for 1-2 years
Reviewed 2019-11-24
Review Source: Capterra

We used them after seeing a keynote speaker discuss Shopper Approved at marketing conference. We integrated them into our store and it's been really successful so far!

Pros
They made it easy to try out! The way they get reviews for you is clever and original, pulling the request forward while the customer is still engaged.

Cons
You're absolutely locked in and the reviews really are only sort of yours. Shopper Approved doesn't make it easy to change vendors once you're locked in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Phil Torcivia

Must have for collecting/showcasing reviews.

Used daily for less than 6 months
Reviewed 2019-08-22
Review Source: Capterra

So far, so good. Customer support is excellent. They walk you through everything. Very responsive.

Pros
This system engages with customers, encouraging to write product and merchant reviews. This keeps customers involved with the site, improving future orders.

Cons
Not the easiest to integrate. Requires some custom CSS to display properly. It's also expensive, but if it boosts the site's SEO then it will be well worthwhile.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shopper Approved pricing

Starting from
$199/month
Pricing options
Free trial
Subscription

Shopper Approved features

API

Activity Dashboard (99 other apps)
Automatic Notifications (93 other apps)
CRM Integration (80 other apps)
Chat (175 other apps)
Contact History (74 other apps)
Customizable Branding (99 other apps)
Email Integration (92 other apps)
Instant Messaging (89 other apps)
Knowledge Base Management (96 other apps)
Monitoring (93 other apps)
Multi-Channel Communication (93 other apps)
Real Time Monitoring (68 other apps)
Reporting & Statistics (110 other apps)
Self Service Portal (68 other apps)
Social Media Integration (83 other apps)
Support Ticket Management (73 other apps)
Surveys & Feedback (83 other apps)
Third Party Integration (118 other apps)
Workflow Management (77 other apps)

Additional information for Shopper Approved

Key features of Shopper Approved

  • Ratings & Reviews Collection
  • Feedback Management
  • Promotional Tools
  • Customer Care Resolution
  • Optimised Review Pages
  • Search Engine & Social Media Syndication
  • Customizable Survey Options
  • About Us Content
  • Featured Directory Listing
  • Customizable "Thank You" Pages
  • Shopper Approved Facebook App
  • Add Milestone Awards
  • Collect Ratings & Reviews in Private
  • Review Widgets
  • Custom Trust Seals and Certificates
  • SEO-Optimized Landing Pages
  • Google, Yahoo and Bing Page Indexing
View All Features

Benefits

Gererate SEO-optimized landing pages based around customer reviews

Add rating and review widgets to your site

Create your own customized survey questions

Display your best reviews on your Facebook page to gain trust

Have your website added to the Shopper Approved "Featured Directory"

Display milestone award badges on your site when you hit special rating milestones