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Shopper Approved Pricing, Features, Reviews and Alternatives
Shopper Approved product overview
What is Shopper Approved?
Shopper Approved allows you to automatically collect & manage Seller, Product, and Video Reviews from your customers, and actively promote them on your website and throughout the web, including social media and other third-party review sites.
Key benefits of using Shopper Approved
Typical customers
Platforms supported
Support options
Training options
Shopper Approved pricing information
Value for money
4.7
/5
119
Starting from
124
Per month
Flat Rate
Pricing options
Value for money contenders
Shopper Approved features
Functionality
4.7
/5
119
Total features
37
8 categories
Most valued features by users
Functionality contenders
Shopper Approved users reviews
Overall Rating
4.9
/5
119
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.97/10
104
14
1
0
0
Overall rating contenders
Blake B.
Ecommerce & Consumer Products Manager
Mining & Metals, 11-50 employees
Review source
Transcript
Blake B.: My name is Blake. I'm an Ecommerce Consumer Products Manager in the mining and metals industry....
Denise B.
Retail, 1-10 employees
Used daily for 2+ years
Review source
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Shopper Approved gave us a means of sharing honest customer comments and reviews with potential customers.
Competitive cost, interfaces with BigCommerce, good support, Google Authorized aggregator.
Difficult to implement more advanced elements of software with our website without the help of a developer. Can't modify a merchant comment after it has been posted (i.e., when reaching out to a customer, if you realize you misspelled word afterwards, you can't edit). Can't modify layouts of popups. Can't leave review directly from email (it redirects users to a website).
It's great you are seeing the comments of your customers with Google Seller Ratings and Reviews and able to display them to the prospects to prove trust and earn the sale more often. We have a team of developers to help, so please reach out to Shopper Approved at support@shopperapproved.com should you ever need additional support with integrations.
Virginia B.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
Review source
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Generally very good response from our account manager.
Shoppers expect to see both company and product reviews. We get plenty of initial company reviews. After 2 months, our customers are asked to review the product. Some of them do and this is quite helpful.
I wish the request to review the product would make it to an inbox in the primary folders, but I suspect they go into a less visible area such as updates. This is unavoidable. What I do not like is the ability to veto 5 reviews per year. We only have received 1-star reviews from people who have not actually purchased the product and have an ax to grind or who didn't understand something about a discount....
Matthew K.
Food & Beverages, 1-10 employees
Used daily for 2+ years
Review source
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I've been very happy with them. I have a tendency to switch software programs on a whim, but I've been with ShopperApproved for years for a reason. They do everything I need.
I love that it requests a review at checkout and then follows up after delivery. Gives us a better chance of actually acquiring reviews.
It is kind of tricky to setup and make sure things are going to google correctly
Tristan C.
Retail, 51-200 employees
Used daily for 2+ years
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We wanted an online review service that wasn't run by Don Corleone. Shopper Approved gave us all the features we needed, with integrity and great service. There isn't a better online review system on the internet.
What we like most about Shopper Approved, is their consistency. Too many review services up their prices once you're hooked in, then hold those reviews over your head in a old school mafia protection play. Shopper Approved has had the same pricing since we started. Their integrity is what we like most. It doesn't hurt that it works great and is easy to use.
The interfaces are a little tricky getting used to, but they are being improved all the time.
Lana A.
Professional Training & Coaching, 1-10 employees
Used daily for 2+ years
Review source
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For us, there's a clear relationship between displaying (good) reviews on our site and gaining more customers as a result of that. Also, their customer service is attentive, and they've even done some custom coding in our account to support our business needs.
We like that Shopper Approved lets us collect reviews using their link within our own email template and coming from our company email. We also like that their code makes it easy to display reviews on our site.
I wish we had the ability to customize the look and feel of the review collection form on our own, but Shopper Approved has helped us to do that when needed.
Shopper Approved FAQs
Shopper Approved has the following pricing plans:
Starting from: $124.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Shopper Approved?
Q. What languages does Shopper Approved support?
Q. What other apps does Shopper Approved integrate with?
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