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Shopper Approved Pricing, Features, Reviews and Alternatives
Shopper Approved product overview
What is Shopper Approved?
Shopper Approved is a cloud-based solution that allows you to collect, manage and actively promote ratings and reviews from your online customers. From the Shopper Approved platform you can create widgets to be displayed on your website, while choosing the specific ratings and reviews you want to show.
Key benefits of using Shopper Approved
Typical customers
Platforms supported
Support options
Training options
Shopper Approved pricing information
Shopper Approved features
Functionality
4.7
/5
104
Total features
19
3 categories
Most valued features by users
Functionality contenders
Shopper Approved users reviews
Overall Rating
4.9
/5
104
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.93/10
90
13
1
0
0
JK
Joe K.
LM
Lonny M.
TD
Tyler D.
LM
Lonny M.
JL
Jason L.
AG
Albert G.
Overall rating contenders
Blake B.
Ecommerce & Consumer Products Manager
Mining & Metals, 11-50 employees
Review source
Transcript
Blake B.: My name is Blake. I'm an Ecommerce Consumer Products Manager in the mining and metals industry....
Angel G.
Verified reviewer
Publishing, 51-200 employees
Used daily for 2+ years
Review source
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I've not had any major issues with their services. They've been responsive with minor issues I've had in the past.
We've been using this service since Shopper Approved began their company. I like that they syndicate reviews to Google.
Integration for the product requires someone with programing knowledge. It's becoming more challenging to integrate as a small business
Jason L.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
Review source
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At our marketing agency we recommend ShopperApproved merchant reviews to all our clients. While there are some other options on the market that have pros and cons, we like the inexpensive and well thought out merchant review system from ShopperApproved. We do not typically recommend product reviews, as we prefer to retain those in whatever ecommerce CMS we're using, and we do not have an opinion about...
Easy Install, Decent Configuration Options, Merchant Review Data Syndicated To Google, Good Selection of Widgets to Promote Reviews, Great Tool For Marketing Ecommerce Websites
Clunky User Interface, Inconsistent Pricing
James D.
Retail, 1-10 employees
Used weekly for 2+ years
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Shopper Approved promised that we would see an increase in sales after implementing their review collection system on our site and we have definitely seen an increase. Customers have even mentioned that they purchased from us because of the positive reviews.
Shopper Approved helps us collect reviews directly on our site. We are also able to have past reviews on full display on our site as well, which can help to generate new sales.
We have experienced some technical glitches in the past, but customer support has always been able to resolve these issues for us.
Kevin B.
Computer Software, 1-10 employees
Used weekly for 2+ years
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It was a great reviewing platform, but they were never too active and as time passed, they seemed sub-par.
Their platform is SUPER easy to use. Pretty easy to set up and keep things going. Randomly you'll have issues getting stars to show on your ads and such, that part gets a bit vague with them.
Their platform was much more limited than Yotpo or Trustpilot...they pretty much ghosted me and were gonna charge me the annual couple thousand bucks when we wanted to make a switch too. We had 14k+ reviews with them after 3 years and they were difficult to communicate with.
Enrique H.
Sports, 51-200 employees
Used daily for 2+ years
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It's like a game and I try to see how we can get our rating improved. I am also able to find patterns to try to avoid any future issues with customer interactions
It gives us the opportunity to track and filter the reviews based on the customer needs. Their star rating and filters allow us to take action and see if we need to make any adjustment to our company, website and customer service interaction.
A lot of our negative reviews are given by user (Customer) error and we are negatively reviewed from their mistakes. I would also say that when it comes to the service, their is little communication to let us know what actions are taken from the Shopper Approved customer service after we request to have a review taken down.
Shopper Approved FAQs and common questions
Q. What type of pricing plans does Shopper Approved offer?
Shopper Approved has the following pricing plans:
Starting from: $199.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Shopper Approved?
Shopper Approved has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Shopper Approved support?
Shopper Approved supports the following languages:
English
Q. Does Shopper Approved offer an API?
Yes, Shopper Approved has an API available for use.
Q. What level of support does Shopper Approved offer?
Shopper Approved offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat
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