tawk.to vs Whappext

Trello

Zendesk Suite

LiveChat

Tidio

2Chat

charles

Compare tawk.to and Whappext based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations.

LiveChat is a scalable customer engagement platform that leverages AI to help growing businesses streamline communication and drive growth. It helps businesses connect with visitors in real-time, streamline support workflows, and drive higher conversion rates through personalized, smart engagement.

Tidio is a customer service suite with help desk, live chat, chatbot, and AI agent options. Lyro, it's conversional AI chatbot, is capable of resolving up to 64% of incoming issues. Sign up for a free 7-day trial.

tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.

Activity Dashboard

Autoresponders

Canned Responses

Chat/Messaging

Customizable Branding

File Sharing

Geotargeting

Mobile Access

Multi-Channel Communication

Offline Form

Proactive Chat

Real-Time Analytics

Real-time Consumer-facing Chat

Real-Time Monitoring

Real-Time Notifications

Reporting/Analytics

Screen Sharing

Support Ticket Management

Third-Party Integrations

Transcripts/Chat History

Transfers/Routing

tawk.to

Android

Web-based

Windows

iPad

iPhone

Freelancer

The best thing about it is that it's free, and for a free chat, its a great experience - you're not going to find a better option.

Manager

The product is amazing and is even more so for its price tag - it’s offered free and the features are power packed to help me manage the stream of queries from my customers.

Co-founder & CAO

Take was helpful to me, considering the fact that it was available for free, since I was trying out lots of options then. I was happy with them as long as I used it.

Corporate Financial Controller

I do not have special concerns about the software even with the pricing. But one problem there was simply I can not decide whether it is the problem of G Suite or Tawk.to.

Founder

Overall I've had a good experience with Tawk, it's easy to add to your website and practically works with most of the themes out there plus it has all the facilities like other paid tools.

Head Product

Its interface is also very intuitive. Its other features like visitors tracking on our website is also really awesome.

Business Development manager

Not only great for talking with customers but a great visual tool.

Sales and Marketing

The best feature of Tawk.to is that the basic chat system (which is actually quite advanced for what it is) is forever free.

All in all, a very useful tool I can very highly recommend.

IT Manager

The notifications are inconsistent, and if you aren't monitoring it 24/7 you will miss people talking to you.

Marketing and Communications Officer

The chat notifications are A bit irritating. It would notify our boss if we didn't attend to chats.

Owner

The best free chat option to integrate with your website.

Director Of Operations And Business Development 

With the free plan, it includes three agents for a customer service team which is great considering Tidio's offer.

SAP Consultant

It is a software that allows any business owner to have a live chat on their business website - it's spectacular. It is easy, immediate, very user friendly.

Co owner

A Free version with no boundaries. A choose of canned responses and a great customer support.

Free to use and implement. Easy to integrate with WordPress.

President

Tawk accomplished the goal of adding chat support to my website without costing me any money to deploy it.

Occasionally when my computer updates I need to check the notification settings on the browser, as sometimes alerts are blocked upon my computer's restart.

tawk.to screenshot: tawk.to custom branding screenshot

tawk.to screenshot: tawk.to customer interaction screenshot

tawk.to screenshot: tawk.to history screenshot

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

2Chat is an all-in-one programmable WhatsApp automation tool for small teams. It integrates with existing workflows while allowing users to continue using WhatsApp normally. Features include multi-device support, customizable bots, live chat, reporting tools, and more.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Whappext is a platform that allows businesses to send bulk WhatsApp messages that can help increase customer engagement and conversions.

Collaboration Tools

Contact Management

Real-Time Chat

Whappext

MEL Associate

It is been excellent, I have made new clients and improved my product and distribution with meaningful feedback from my clients.

IT Support Technician

Whats pp is the best for communication and a free tool I will always recommend it as on as is free.

Civil Aviation

A few years back, I wasn't comfortable with smartphones due to some reasons, but I "configured" myself with a smartphone just to become a part of Whatsapp's amazing worldwide community.

My family members when celebrating birthdays  I always join those events on Whatsapp. I never felt myself away from my loved ones.

Lecturer

Overall amazing experience and i would surely recommend as long as whatsapp is free.

marketer

The only defect of I find to this software for my experience is the absence of the possibility to correct the already sent messages.

freelance

I love it a lot more; that it has more and more features; such as quick chat search, location sharing, and improved video and voice calls.

bhuvi creations

Most useful app, we can talk easily anytime , chat easily all over world ,free of cost even other state also we can talk , not like the old days when we had to write letters and wait for the reply.

engineer

It's easy to use and affordable and I like using this app daily in my work it makes the work easier specially remotely.

They share photos and video clips, and that's all someone requires from a distance. It's a platform that provides a great balance of individual users to business use.

Music producer

WhatsApp apps have been so good that I have nothing to replace it  easy to use and also fast to use.

Information Technology Assistant

WhatsApp Marketing Software is one of the best mobile marketing platform that integrated very well with WhatsApp.

VP of Sales

Bulk distribution of messages to your contact list is poor.

Pet care professional

The app makes it easy to see who is online and to chat with clients that are out of the country at no cost. I like that I can keep in contact with friends all around the world.

Blogger

They make business management easy, because you can integrate it with your website or social media handle.

When we considering pricing that was a little bit expensive and there no trial period also.

National Knowledge Management Executive 

One of the cons about this software is that it has poor quality voice calls. It takes a lot of time for calls to transmit.

If you are a social person, as I am, you may join different groups worldwide and there are no limits on that. Now you can share everything with your community, even your feelings.

tawk.to vs Whappext Comparison (2026)

tawk.to

Whappext

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives