Zoho Assist vs Cove Data Protection

TeamViewer

BeyondTrust Remote Support

AnyDesk

Acronis Cyber Backup

Veeam Data Platform

Veeam Data Cloud for Microsoft 365

Compare Zoho Assist and Cove Data Protection based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.


Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

Access Controls/Permissions

Active Directory Integration

Alerts/Notifications

Annotations

Authentication

Availability Indicator

Backup and Recovery

Billing & Invoicing

Chat/Messaging

Collaboration Tools

Conferencing

Customizable Branding

Customizable Reports

Customizable Templates

Dashboard

Desktop/Browser Sharing

Diagnostic Tools

Diagnostics Tools

Email Reminders

Endpoint Protection

File Sharing

File Transfer

For MSPs

HD Audio/Video

Help Desk Management

Incident Management

Issue Management

IT Asset Tracking

Live Chat

Mobile Access

Mobile Screen Sharing

Monitoring

Multi-Channel Communication

Multi-Participant Screen Sharing

Multiple User Accounts

On-Demand Recording

Problem Management

Real Time Screen Sharing

Real-Time Chat

Real-Time Monitoring

Recording

Remote Access & Monitoring

Remote Access/Control

Remote Monitoring & Management

Remote Support

Remote Update/Installation

Reporting & Statistics

Reporting/Analytics

Scheduling

Screen Capture

Screen Mirroring

Screen Recording

Screen Sharing

Self Service Portal

Server Monitoring

Session Recording

Session Transfer

SSL Security

Summary Reports

Support Ticket Management

Surveys & Feedback

Third-Party Integrations

Troubleshooting

Two-Way Audio & Video

Unattended Access

User Management

Video Chat

Video Conferencing

Video Streaming

Zoho Assist

Android

Linux

Web-based

Windows

iPad

iPhone

It can have a habit of not connecting correctly and just gets stuck in a spin and you have to start the session again which can be a little annoying.

Project Manager

Its easy and cost effective. Most of executive willing to help more than to sale a product, its win win to customer and solution provider.

IT Manager

I really like how easy it is to simply invite or just send a link to a user for them to connect to a remote session. I also like being able to see the admin approval boxes when they pop up.

Infrastructure Manager

The ease of use is excellent, there is no major learning curve. Giving the end users the 'still in the office' experience of communicating directly with a technician is excellent.

Our agents have found it to be reliable, easy to use, and supported clients have also found it easy to work with. Our technical support capabilities have been greatly amplified by using this tool.

Partner

Zoho Assist is by far the easiest and most reliable software we have used. I really like the fact we can have it embedded on our website making the whole operation seamless.

VP of Operations

I like the ease of use the most but I also am a big fan on the branding.

Supreme Lord and Master.

Value for money this product wins hands down. As a sole trader incorporating $14 a month into my fees makes me look a whole lot more competitive to my customers than $52.

Owner

It's easy to set-up and use if you are familiar with remote acces software. The price quality is also very good compared to other remote acces software.

Web Developer & IT Support

The software is great for remote support. I especially like the fact you can grant elevated privileges without UAC, as a lot of our remote worker PCs are not connected to AD.

Co-Owner

Great, Simple Product, Fantastic Integration with Zoho Desk.

CEO/President

The software worked seamlessly with Ubunutu Linux, Windows and iOS. It's free for personal use and extremely responsive when logging in remotely.

Head Technician

I have features missing, when I initially signed up I had space to add more technicians now I am over the amount of technicians I am allowed.

Retail manager

I am very pleased with Zoho Assist. It's features, simplicity and speed and of course low price.

I am struggling to think of any cons for this software, especially at this price point.

Managing Director

It becomes slow with a poor connection. It does not support IOS mobile devices.

My team and I love Zoho assist and use it daily for remote customer support and even training for our techs using the recording function.

Buisness Developement Mgr.

And everything integrates from each solution very well.

Zoho Assist screenshot: Remote Support Sessions

Zoho Assist screenshot: View Session Reports

Zoho Assist screenshot: Integrations

Zoho Assist screenshot: Manage Unattended Devices

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Veeam Data Cloud for Microsoft 365 provides unified, future-ready data protection for Microsoft 365 and Entra ID in a single, modern SaaS solution. 

From secure backups to intelligent data insights, Veeam Data Platform is engineered to tackle the realities of today’s threat landscape. With built-in defenses against evolving cyberattacks, cleanroom recovery validation, and a streamlined software appliance, your data stays protected, recoverable,


Acronis Cyber Backup Cloud protects any virtual, physical, and cloud environment, and lets you quickly realize incremental revenues with zero upfront costs and a pay-as-you-go business model

Cove Data Protection is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. 


Activity Dashboard

Alerts/Escalation

Anti Virus

Archiving & Retention

Automated Scheduling

Automatic Backup

Backup Log

Backup Scheduling

Bare-Metal Restore

Cloud Backup

Compliance Management

Compression

Continuous Backup

Data Migration

Data Recovery

Data Replication

Data Retention Management

Data Security

Data Storage Management

Data Synchronization

Data Visualization

Deduplication

Differential Backup

Disaster Recovery

Document Storage

Duplicate Detection

Email Alerts

Encryption

File Management

HIPAA Compliant

Historical Reporting

Incremental Backup

Local Server Options

Mobile Device Management

Multi-OS

Multi-User Collaboration

Multimedia Archiving

Multiple Data Sources

Multiple Format Support

Patch Management

Performance Metrics

Performance Monitoring

Prioritization

Ransomware Protection

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Remote Server Options

Role-Based Permissions

Scheduled/Automated Reports

Search/Filter

Secure Data Storage

Secure Login

Security Tools

Single Sign On

Status Tracking

Storage Management

Task Scheduling

Two-Factor Authentication

Uptime Reporting

Version Control

VM Backup

Web Access/Restoration

Web Archiving

Workflow Management

Cove Data Protection

Zoho Assist vs Cove Data Protection Comparison (2026)

Zoho Assist vs Cove Data Protection Comparison (2026)

Zoho Assist

Cove Data Protection

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives