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Customer Engagement Software - Page 3

Last updated: April 2026

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654 software options

Alida logo

Customer experience and survey management software

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Alida’s total experience management platform was built with Community at its core to help companies gain access to the right customers, at the right time to fuel faster and more reliable insights that drive successful business outcomes.

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Quest logo

AI-based customer engagement platform

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Questera is an AI-based customer engagement platform that uses autonomous agents to optimize user interactions across multiple channels. The platform features pre-configured AI agents for email lifecycle marketing, user segmentation, omnichannel journey orchestration, ad retargeting, data analysis, and growth engineering. Questera integrates with existing technology stacks including CRM systems, customer data platforms, and marketing tools such as Salesforce, Snowflake, and HubSpot.

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Lumavate logo

Low-code mobile app platform for marketers

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Lumavate is a low-code mobile app development platform for marketers across a range of industries, including entertainment, healthcare, retail, financial services and manufacturing. Lumavate enables marketers to quickly design, build, publish and manage mobile apps on their own.

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Glia logo

Personalized live customer experience & engagement

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Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

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Amperity logo

AI-powered customer data management

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Amperity is an intelligent CDP (customer data platform) that allows businesses to connect customer data from across multiple platforms, sources, and databases, into one single source of truth in order to aid with marketing and customer experience management, and to optimize conversions.

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Web Callback logo

Callback solution designed to reduce site abandonment

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Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can reduce site abandonment by up to 25% and increase online sales. Site owners can easily export call data via CSV/XLSX or API.

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Twixor logo

Customer communications management software

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Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

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Poltio logo

All of Your Essential Tools Working Together With Poltio

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Poltio is a customer engagement platform that uses interactive content and engaged data to engage users across multiple channels. Poltio’s customizable UI/UX technology allows organizations of all sizes, across industries, to create a personal relationship with their customers at scale.

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KaraboAI logo

Enhancing Business Operations with AI Powered Chatbots

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KaraboAI provides AI-powered chatbots designed to streamline and enhance business operations. These intelligent chatbots, tailored for live support and website integration, improve productivity by automating customer interactions and facilitating seamless transactions.

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CASTANET logo

Cloud Based Software That Automates Your LinkedIn Outreach

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B2B lead generation has never been easier on LinkedIn. Isolate a target audience, craft a unique message sequence and turn it on!

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Twilio Flex logo

Omnichannel customer communications system

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Twilio Flex provides a flexible and scalable omnichannel contact center platform that puts businesses in control of customer interactions. The software gives companies the power to customize every aspect of their customer experience while also meeting the unique needs of each business. Twilio flex includes features such as agent interfaces,communication channels, interaction routing, voicemail, call waiting, callbacks, outbound dialing, cold transfer, warm transfer, and more.

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Whisbi logo

The power of Live Engagement

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Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

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BSPK logo

Grow sales with an easy-to-use CRM and clienteling iOS app

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Convert sales with an intuitive and fun iOS clienteling app with proven success and a 90% adoption rate. Sales associates and management can organize customer data and easily connect with multiple communication channels through BSPK.

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Staffino logo

Transform your customer experience with Staffino.

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With Staffino, businesses boost customer engagement through interactive feedback, personalised outreach, and real-time communication—either managed by you or AI-assisted—to ensure every customer feels heard, valued, and connected.

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Treasure Data Suite logo

Customer data platform

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Treasure Data helps enterprises use all of their customer data to improve campaign performance, achieve operational efficiency, and drive business value with connected customer experiences.

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Uptok logo

Offer video sessions on Shopify and other eCommerce stores

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Face-to-face video sessions with high-intent shoppers on your e-commerce store. Conduct demos, suggest products and offer discounts seamlessly with our Shopify app. The session stays connected from page to page. Ensures maximum face time between your salespeople and the most active shoppers.

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GroHawk logo

Customer feedback & engagement & NPS score calculator

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GroHawk helps online and offline businesses of all sizes hear what their customers think about them so they can grow their business with client feedback in mind

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Support.cc logo

provide best customer service

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Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.

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BEYABLE logo

#1 CRO Platform

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Turn abandoning and hesitating visitors into customers by on-site behavioral targeting. Huge bunch of marketing scenarios and options available.

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Turf logo

The customer self-service platform for SaaS.

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Turf is a customer self-service platform that allows SaaS businesses to create one single meet point with community forums, knowledge bases, help centers, feature requesting & bug reporting, an academy, technical documentation, roadmaps, changelogs, customer feedback management, and more.

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Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

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AlphaChat logo

Conversational AI platform with virtual assistants

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AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

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Ternair logo

Marketing Automation & Customer Data Platform

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Improve, accelerate and automate customer data and marketing processes.

Suitable for every industry, from SMEs to multinationals.

Software with service. Excellent 24/7 support allows you to work in a personal and flexible way. Secure, reliable, scalable and privacy-proof.

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SurveySensum logo

SurveySensum is a leading customer feedback platform.

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SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries.

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Snaps logo

Conversational AI platform for eCommerce businesses

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Snaps is a cloud-based conversational AI platform designed to help eCommerce businesses interact and engage with customers across their buying journeys and provide personalized assistance in searching required products.

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