0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

NPS
Mid size business

NPS Software - Page 4

Last updated: April 2026

1 filter applied

Features

Reporting/Analytics

Real-Time Reporting

Access Controls/Permissions

Social Media Integration

Data Visualization

Integrated with

Intercom

Google Sheets

Shopify

Zapier

HubSpot CRM

Pricing model

Free

Open Source

Free Trial

One Time License

Subscription

Devices supported

Android

Chromebook

iPad

iPhone

Linux

Mac

Web-based

Windows

Organization types

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

User rating

All Reviews

& up

& up

& up

91 software options

Sort by

Sponsored

Keatext

3.8

(19)

5

3

4

9

3

7

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Your most impactful improvements start here.

Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

Read more about Keatext

Users also considered

Verint Voice of the Customer

2.0

(1)

5

0

4

0

3

0

2

1

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Web-based customer experience (CX) suite of solutions

Verint® Experience Management™ is a customer experience (CX) suite of solutions designed to help businesses such as eCommerce, retail, public sector, government, financial services, telecom, energy, communication, healthcare, consumer, media, hospitality, travel, and more.

Read more about Verint Voice of the Customer

Users also considered

Platform One

(0)

The next generation of Experience Management.

Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

Read more about Platform One

Users also considered

Customer Happiness Index

(0)

Predictive analytics and net promoter score (NPS) platform

Customer Happiness Index is a cloud-based predictive analytics platform that helps businesses in telecommunications, banking, and retail sectors predict the satisfaction levels of customers by analyzing the net promoter score (NPS).

Read more about Customer Happiness Index

Users also considered

binds.co

(0)

White-labeled survey tool to measure customer satisfaction

binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

Read more about binds.co

Users also considered

SMG

(0)

Changing how brands act on customer + employee insights

SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

Read more about SMG

Users also considered

PeopleXact

(0)

Cloud-based survey management platform

N/A

Read more about PeopleXact

Users also considered

Feedback Survey Kiosk

(0)

Customer feedback solution

One Tap Feedback surveys that are emoji based. Feedback Kiosks or QR Code Surveys.

Read more about Feedback Survey Kiosk

Users also considered

RapidNPS

(0)

Real-time customer satisfaction tracking tool

RapidNPS is a tool for monitoring customer satisfaction through the Net Promoter Score (NPS), helping businesses measure and improve customer loyalty.

Read more about RapidNPS

Users also considered

Applause

(0)

Employee engagement software

Applause is an employee engagement software designed for field service companies that helps transform staff into customer-focused representatives. The platform features real-time scorecards, automated incentives, and review collection tools that enable businesses to track performance metrics without manual spreadsheet analysis. Applause integrates with various CRM systems to streamline operations for industries including pest control, lawn care, HVAC, and residential plumbing.

Read more about Applause

Users also considered

Skeepers Feedback Management

(0)

Understand and improve your customer experience

Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

Read more about Skeepers Feedback Management

Users also considered

Reeview

(0)

Review and reputation management software

Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

Read more about Reeview

Users also considered

ClearlyRated

(0)

Fuel your growth with client service excellence.

ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

Read more about ClearlyRated

Users also considered

Touchpoint CX

(0)

Empower employees to improve customer experience

Touchpoint CX is a cloud-based customer experience (CX) management platform. It helps amplify voice of customer (VoC) initiatives and convert customer feedback into real-time insights and actions across an entire organization.

Read more about Touchpoint CX

Users also considered

Press'nXPress

(0)

Capturing customer feedback in real-time at any interaction

Press’nXPress helps organizations to improve customer experience and employee engagement by providing them real-time insights. Automatically analyzes data and generates actionable insight which enables organizations to detect the experience gap. Utilizes metric scores such as NPS, eNPS, CSAT, eSAT.

Read more about Press'nXPress

Users also considered

unitQ

(0)

Understand your users in real time

unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

Read more about unitQ

Users also considered

page 4 of 4

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us We're hiring!News Legal Privacy Policy

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.