Cognigy.AI vs UChat

ManyChat

Chatfuel

Kore

Xenioo

watsonx Assistant

Rasa

Compare Cognigy.AI and UChat based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Leading conversational AI platform, allowing small teams and large enterprises to create superior AI assistants and chatbots and facilitate communication with customers.

watsonx Assistant (formerly known as IBM Watson Assistant) is a cloud-based chatbot solution which provides features such as intent recognition, natural language processing, query suggestions, and automated responses.

Kore.ai is a cloud-based and on-premise conversational AI platform designed to help businesses of all sizes streamline developer collaboration, bot lifecycle management, API integration, intent recognition, natural language processes (NLP), and other operations.

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

AI Copilot

AI-assisted Development

AI/Machine Learning

Alerts/Escalation

Alerts/Notifications

Auto-Dialer

Automated Routing

Automatic Call Distribution

Autoresponders

Business Process Automation

Calendar Management

Call Center Management

Call Disposition

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Reporting

Call Routing

Call Scripting

Call Tracking

Call Transfer

Callback Scheduling

Caller ID

Chat Transcript

Chat/Messaging

Chatbot

Code-free Development

Collaboration Tools

Communication Management

Computer Telephony Integration

Configurable Workflow

Contact Database

Contact Management

Content Generation

Contextual Guidance

Custom Development

Customer Database

Customer Experience Management

Customer Service Analytics

Customizable Branding

Customizable Fields

Customizable Reports

Data Augmentation

Data Import/Export

Data Visualization

Database Support

Deployment Management

Document Management

Drag & Drop

Email Management

Engagement Tracking

Event Triggered Actions

Feedback Management

For Developers

For eCommerce

For Sales Teams/Organizations

Generative AI

Graphical Workflow Editor

Inbox Management

Integrations Management

Intent Recognition

Interaction Tracking

Interactive Content

Knowledge Base Management

Lead Capture

Live Chat

Machine Learning

Monitoring

Multi-Channel Communication

Multi-Channel Management

Multi-Language

Multiple Data Sources

Multiple Scripts

Natural Language Processing

Natural Language Search

On-Demand Communications

Performance Management

Performance Metrics

Performance Monitoring

Personalization

Personalization and Recommendation

Phone Key Input

Pre-Configured Bot

Pre-recorded Messages

Predictive Dialer

Process/Workflow Automation

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Reporting & Statistics

Cognigy.AI

Web-based

Consultant

Easy to use, yet hugely powerful, web-based graphical user interface. Great extendability plus great supporting tools beside core platform (LiveAgent, Insights, VoiceGateway).

Practice Lead Conversational AI

It is very easy to start with Cognigy: The product is very accessible and clearly structured. Due to the Low-Code/No-Code-Platoform also Non-IT-Users are able to create chatbots successfully.

Developer

AI to be a powerful and flexible platform that is easy to use and has a large and active community. I would recommend Cognigy.

Student

I'm actually struggling to find the cost of the paid developer course as it has not be made known on the website. Other than that, nothing else.

Consultant Conversational AI

AI is a good tool to develop bot quick and efficient.

Conversational AI Engineer

At this point in time, parts of the documentation are rather hard to find.

Teamleiter DS & CAI

The platform offers seamless integration into various back-end systems and the ability to connect it to many different communication channels, including Web, phone, social media, and mobile apps.

Consulting Manager

Building custom extensions can be difficult for non-technical persons.

Application Administrator

The Trial does not require credit card details, and functions until you are ready to make the leap and upgrade. You can get right in and start creating your vision of a conversational AI.

Chief Technology Scout

Whenever I discover something I don't like I send a Feature/Change request and it's gone.

Cognigy.AI screenshot

Large Enterprises

Public Administrations

ManyChat is a conversational AI platform designed to help businesses in the eCommerce sector automate conversations across text messages, Facebook Messenger, and Instagram. Administrators can share discount coupons, booking confirmations, promotional messages, and more with customers via email and text messages.

Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Build your bot now, no coding required.

Xenioo is an omnichannel chatbot platform that lets users create artificial intelligence (AI) powered virtual assistants to engage visitors and capture leads. The software includes a codeless drag-and-drop chat flow designer, preview functionality, debugging, multi-channel publishing, and more.

UChat is a platform that helps businesses create multiple chatbots for Facebook Messenger. You can use UChat’s visual flow builder to easily create an advanced conversation flow without coding.

Customer Segmentation

Reporting/Analytics

Speech Recognition

Speech Synthesis

Third-Party Integrations

Workflow Management

UChat

admin

Uchat is very comprehensive and keeps on getting better and better. The team is ultra responsive and quick at improving the system.

ChatBot and Automation Consultant

The ability to integrate with the most popular communication channels on the market, including voice and SMS, is excellent.

Designer

Creating flows is super intuitive and easy and there are many helpful video tutorials. The bots work and I am super proud because Uchat helped me realize my first own WhatsApp chatbot.

Founder

Uchat is getting updated like almost every day. They are adding amazing features while keeping the price very affordable.

Extremely powerful software that automates my business. Responsive support and team who are very serious about constantly improving their product.

Conversational Developer

I found this software to be extremely powerful for a "no-code" developer like myself. Uchat have some very unique feature enabling you to build very powerful automations.

Marketing Consultant

Fantastic integrations - Short learning curve - Active Facebook group with good involvement from uChat admins - Plenty of guides and how-to videos - Fast development of new features.

Chatbot and omnichannel educator

You can automate most of your business processes as far as up to 90% which is amazing if you think about it.

Customer support to our customers and from Uchat has been amazing! loving it.

Desarrollo de nuevos negocios

I started using Uchat for an Instagram project, it was very easy to get everything settled. I used other chatbots solutions before and I can say Uchat is the best by far.

Director

The main strength to me are the numerous channels supported as well as the Integration with many apps. You can also integrate with OpenAI and some CRM.

Owner

The overall experience with UChat has been amazing.

There were times when restrictions on resources were imposed by the team. I can still live with this knowing that this is just a temporary limitation.

We love using this platform as it is proving to be cost-effective and very functional in our development of direct marketing strategies where we can deliver coupons instantly and track the ROI.

Operations Head

Very eay to use, frequently updated, Good COmmunity and Support.

Automation Developer

No code multi channel multilingual Chatbot platform.

Insurance Advisor

There are many Uchat-certified users you can rely in in case you get stuck though.

That was the time there are no 'noise' or 'light' on chatbots in Malaysia. I can say I'm one of the pioneers here in my country.

UChat screenshot: Build chatbot across all the channel UChat support, Facebook Messenger, Instagram, WhatsApp, Google Business Messenger, Viber, Telegram, Line, Slack, Voice, SMS, more channels coming

Cognigy.AI vs UChat Comparison (2026)

Cognigy.AI

UChat

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives