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Coveo Relevance Cloud vs Lucidworks Fusion Comparison (2026)

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Coveo Relevance Cloud logo

Coveo Relevance Cloud

Lucidworks Fusion logo

Lucidworks Fusion

Overview

Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.

Lucidworks Fusion is a cloud-based data discovery platform, which helps enterprises perform cognitive search and generate personalized insights and proactive recommendations. Features include authentication, visual usage analytics, data clustering, customizable dashboard, and A/B testing.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

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