UserZoom vs Maze

Adobe XD

Hotjar

Pendo

UserTesting

UXPressia

Quantum Metric

Compare UserZoom and Maze based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

UserTesting is a customer experience software, which helps businesses create, launch, and manage video, audio, and written tests to capture feedback about products, services, applications, and marketing campaigns. The testing panel lets users target a specific audience using demographic filtering.

Adobe XD is an on-premise prototyping software that helps businesses of all sizes create designs for websites and applications using animation tools in real-time. It allows graphic designers to design mockups or wireframes and test them across various devices including mobile, desktop and tablets.

UXPressia is designed to help companies create an exceptional customer experience through the use of customer journey mapping, personas, and impact mapping techniques. Try for free!

UserZoom is a cloud-based user experience (UX) solution that provides product developers with actionable UX insights for digital experiences. The platform facilitates the collection of user feedback and insights via testing, surveys, audio feedback, video feedback, and more.

A/B Testing

Activity Dashboard

Behavior Tracking

Collaboration Tools

Commenting/Notes

Customer Experience Management

Customizable Questions

Data Visualization

Engagement Tracking

For Websites

Heatmaps

Monitoring

Performance Metrics

Performance Testing

Reporting/Analytics

Software Testing Management

Survey/Poll Management

Surveys & Feedback

Third-Party Integrations

Unmoderated Testing

Usability Testing

Visual Analytics

UserZoom

Web-based

Head of UX Research

Really good for usertesting, recruiting participants and exporting the data into an easy to analyse format.

Freelancer

Overall UzerZoom is a great website testing software and more.

UserZoom is a great software to get paid for website testing. I love it, since it never failed to pay me, and I made an extra money with this software very easily.

Project Manager

I think I will leave that to the software makers.

Marketing intern

Things I like about this platform is that we help companies by giving our review to a software, website, mobile application or market research.

There not too much to dislike about this platform other than that they usually send invitation email for any available usability test.

UX Researcher

It can be trickier with international research, mostly when the participant's language is not English.

UserZoom screenshot: UserZoom questionnaire builder

UserZoom screenshot: UserZoom project dashboard

UserZoom screenshot: UserZoom results tracking

Large Enterprises

Mid Size Business

Public Administrations

Small Business

Hotjar provides website heatmaps and behavior analytics tools that reveal how visitors interact with websites. The platform combines visual feedback through heatmaps and session recordings with direct user input via surveys and feedback collection, allowing businesses to identify conversion blockers and optimize user experience. Hotjar integrates with popular tools like Google Analytics and Zapier to deliver comprehensive insights about website performance.

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

Quantum Metric is a customer-centered digital analytics platform helping enterprises optimize the digital journeys that matter most.

Maze is the continuous product discovery platform for user-centric product teams. Unlock user insights, make better product decisions. 

Categorization/Grouping

Customer Segmentation

Customizable Fields

Customizable Reports

Data Import/Export

For Mobile

Prototype Creation

Quantitative Metrics

Real-Time Analytics

Reporting & Statistics

Single Sign On

User Journeys

User Management

User Research Analysis

Video recording/Transcriptions

Maze

Product Designer

If I had to say one bad thing is that sometimes testers have had problems on loading the prototypes I was testing.

UX Designer

The integration with Figma that allows you to test your prototypes is great. The survey building set up is also very good and it is easy to create good surveys and you really have a lot of control.

Internet marketer

Best user testing tool with awesome features like smart reporting, easy collaboration, super fast integration, and target reach.

Employee

This software it's annoying in some cases, it's difficult to understand and to use for some new users.

Software developer

As someone who is passionate about user experience, I love how Maze provides valuable insights into user behavior and preferences.

Also they way the results are presented are outstanding.

Ultimate is a nice tool for quality product research for all businesses. Make sure to grab your own piece of the pie.

Conducting some solid user research and a great way to have users evaluate prototypes.

I like this software, it provide us great tools and functions.

UX UI Designer

It's a bit limited in question templates, I miss a multiple choice format with images for example.

Sr. UX Architect

Its presentation format can cause confusion for participants and the heat mapping function is poorly implemented.

The tool's user-friendly interface and powerful features make it an essential part of any team's research and product discovery toolkit.

UserZoom vs Maze Comparison (2026)

UserZoom

Maze

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives