getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Engagement Software - Page 4

Last updated: April 2026

Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

655 software options

LaunchNotes logo

Clear. Strategic. Impactful release notes and product comms.

learn more
LaunchNotes helps product-led teams centralize updates to drive adoption, alignment, and growth. Trusted by Square, CoreLogic & more.

Read more about LaunchNotes

Users also considered
Covideo logo

Video messaging that gets real results

learn more
With Covideo, businesses can record, send, and track your personalized video messages from computer or smartphone. Deliver videos from email, SMS, social media, or CRM. See all the most relevant metrics, updated in real-time, via the easy-to-use reports and analytics.

Read more about Covideo

Users also considered
Bettermode logo

All-in-one community platform for branded communities

learn more
Bettermode is an all-in-one customer community platform that unifies several engagement tools to streamline customer experience. Build a knowledge base and Q&A, collect feedback and engage your customers with gamification and notifications; enable them to connect under your brand.

Read more about Bettermode

Users also considered
Survicate logo

Collect, analyze, and act on customer feedback

learn more
Survicate is a complete customer feedback platform to collect, analyze, and act on insights that drive customer engagement. Run surveys across sources, spark conversations, and gather real-time input. Use AI to analyze feedback. Connect with 40+ tools to act on the data.

Read more about Survicate

Users also considered
B2Chat logo

B2Chat Multiagent & MultiChannel

learn more
Turn online conversations into sells with B2Chat. A web app software that brings into one inbox and simultaneously, all of your customer service channels: social media, WhatsApp, Chatbots.

Read more about B2Chat

Users also considered
PropFuel logo

Cloud-based customer engagement platform for marketers.

learn more
PropFuel is a cloud-based marketing automation platform, which helps businesses in construction, hospitality, marketing, technology, and other sectors create campaigns, conduct sentiment analysis, build landing pages, and send follow-up emails to clients. It provides several functionality including custom domains, artificial intelligence (AI), reporting, pre-made templates, event triggers, data collection, and more.

Read more about PropFuel

Users also considered
Zipteams logo

Cloud-based customer communication platform

learn more
An Adaptive and integrated sales engine, empowering internal sales teams to leverage artificial intelligence to accelerate growth, efficiency, and close sales execution gaps.

Read more about Zipteams

Users also considered
Product Fruits logo

User onboarding platform

learn more
Product Fruits is a customer onboarding platform that offers interactive tours, checklists, and tooltips to help users learn applications more efficiently. The platform includes AI-powered tools that generate product tours and announcements, while providing self-serve support through an in-app help center and knowledge base. Product Fruits also features feedback collection mechanisms and analytics to measure user satisfaction and engagement.

Read more about Product Fruits

Users also considered
Mteja logo

Cloud-based customer engagement tool for teams.

learn more
Mteja is a unified customer engagement platform that integrates multiple communication channels including Calls, SMS, WhatsApp, and USSD into a single interface. The system offers comprehensive CRM features with customer profile building, sentiment analysis, and data-driven insights for personalized engagement. Businesses can leverage Mteja's chatbots, campaign tools, and ticketing system to automate workflows and efficiently manage customer interactions.

Read more about Mteja

Users also considered
Waitwhile logo

Waitlist app & queue management system for every business

learn more
Waitwhile is a waitlist app & queue management system, built to eliminate wait times. Trusted by 10k+ businesses incl. IKEA & Lululemon.

Read more about Waitwhile

Users also considered
ProductMix logo

Product Owners Managers, Product People, Product Designers

learn more
Leanbe is an AI-powered product management software that enables teams to make data-driven decisions from idea collection to announcement implementation. It streamlines the process, aligns teams for continuous growth, and bridges the gap between leaders and users through a single platform.

Read more about ProductMix

Users also considered
Acquire logo

Multi-channel Customer Communication Platform

learn more
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

Read more about Acquire

Users also considered
Eltropy logo

Customer engagement software for the finance sector

learn more
Eltropy is a customer communications management software designed to help businesses in the financial sector securely communicate with members. The platform enables managers to send personalized documents, manage in-house communication flows, and create branded content.

Read more about Eltropy

Users also considered
GoSquared logo

Subscriptions management software

learn more
Award-winning software for subscription businesses to understand and engage with customers.

Read more about GoSquared

Users also considered
Hotjar logo

Digital experience insights for any business selling online

learn more
Hotjar provides website heatmaps and behavior analytics tools that reveal how visitors interact with websites. The platform combines visual feedback through heatmaps and session recordings with direct user input via surveys and feedback collection, allowing businesses to identify conversion blockers and optimize user experience. Hotjar integrates with popular tools like Google Analytics and Zapier to deliver comprehensive insights about website performance.

Read more about Hotjar

Users also considered
Kustomer logo

Modern Customer Service Software For Customer-First Brands

learn more
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

Read more about Kustomer

Users also considered
Questback logo

Experience Management

learn more
Questback is an Customer Engagement platform for improving customer engagement

Our mission to make organizations smarter by acting on feedback from customers!

As a Nordic leader in experience management solutions we serve customers in the Nordics and the rest of the world.

Let´s create more eng

Read more about Questback

Users also considered
Pemcards logo

Maximize customer engagement with postcards

learn more
Pemcards is a customer engagement solution which provides features such as customizable postcard designs, payment processing, campaign management, lead management, contact database management, feedback tracking, gamification, and analytics.

Read more about Pemcards

Users also considered
youengage logo

Customer experience and engagement solution

learn more
youengage is a customer experience and engagement solution designed to help businesses interact with users at every step of the customer journey, generate leads, gain feedback, increase revenue, and capture data via a unified platform. It enables professionals to design quizzes using personality tests and knowledge quizzes and create and share conversational surveys and forms with customers.

Read more about youengage

Users also considered
Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

learn more
Intelligent CX Analytics to understand why your NPS drops

Read more about Clootrack

Users also considered
Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

learn more
Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!

Read more about Customer Thermometer

Users also considered
Community SMS Marketing Platform logo

Two-way texting for personalized 1:1 messaging at scale.

learn more
Community is a cloud-based conversational marketing platform that connects businesses with their audience via text messaging.

Read more about Community SMS Marketing Platform

Users also considered
TeamSupport Messaging & Live Chat logo

Engage in impactful conversations

learn more
Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations.

Read more about TeamSupport Messaging & Live Chat

Users also considered
Lime Connect logo

Live chat and customer messaging for businesses of all sizes

learn more
Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

Read more about Lime Connect

Users also considered
Phone2Action Grassroots logo

Communications platform for public affairs and advocacy

learn more
Phone2Action Grassroots (formerly Capitol Canary) is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations wishing to launch and promote public policy campaigns, leveraging multiple channels including social media to connect with supporters, track engagement and report progress

Read more about Phone2Action Grassroots

Users also considered