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Help Desk Software - Page 13

Last updated: April 2026

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329 software options

Microsoft 365 Help Desk Ticketing System logo
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Seamless communication between employees and helpdesk agents

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Establish seamless communication between the employees and help desk agents with Microsoft 365 Help Desk Ticketing System.

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Diadyn logo
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Business management application

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Diadyn Helpdesk manages tickets, offers support, and integrates with Diadyn apps for efficient issue resolution. It centralizes customer inquiries, streamlines workflows, and provides real-time tracking, ensuring fast responses, enhanced customer satisfaction, and smooth operations across all teams.

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Akio.CX logo
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Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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Serviceware Processes logo
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ITSM Software, Helpdesk & Service Desk for IT Organizations

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Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

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ReplyDesk logo
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Cloud-based help desk software

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ReplyDesk is a comprehensive ecommerce helpdesk platform designed to simplify customer service for online sellers by bringing support tickets from all their communication channels together into one inbox.

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Infizo Desk logo
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Cloud-based ticketing and incident management software

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Infizo Desk is a cloud-based ticketing and incident management software that helps businesses streamline help desk operations, manage resolution speed, and more.

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CommBox logo
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Cloud-based contact center and customer service solution

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CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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tbITSM logo
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Cloud-based IT service management and helpdesk tool

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tbITSM is a cloud-based IT service management (ITSM) software that helps businesses in IT, travel and leisure, finance, retail, manufacturing, and other industries streamline help desk operations and optimize IT services. It lets staff members utilize the information technology infrastructure library (ITIL) framework to review, define, and manage the overall ITSM processes.

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ClearFeed logo
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Conversational Support Platform for Slack-first Teams.

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ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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VisionReply logo
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Help desk solution for enhancing customer support

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VisionReply is a cloud-based help desk solution designed to help businesses automate processes for resolving customer support tickets. Agents can manage incoming requests and queries from customers through email, phone, chat, and forms.

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BlueTweak logo
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AI-powered support with unified workspace

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BlueTweak is an AI-powered customer support platform that consolidates omnichannel communication into a unified workspace. The platform integrates email, voice, chat, and social media messaging with AI automation features including conversational AI, proposed reply generation, and a smart knowledge base. It includes workforce management, quality assurance, analytics and reporting, and survey capabilities designed for multi-brand operations.

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KIX logo
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Cloud-based ITSM software

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KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

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initdesk logo
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AI-powered help desk for modern support teams

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initdesk is an AI-native help desk solution designed for modern teams that offers unlimited inboxes and users. The platform features AI-drafted replies, automatic ticket tagging, sentiment analysis, and the ability to connect internal APIs to display live customer data alongside conversations. It includes a help center with an AI chatbot, webhook integrations, keyboard shortcuts, and multilingual support capabilities.

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Ellevo Next logo
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Your next B2B customer service software

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Ellevo Next is a dynamic and fast growing SaaS for backoffices, shared services centers and service desks that is engineered for B2B companies.

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Codenica ITSM + ITAM logo
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Cloud-based ITSM and ITAM in one platform

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Cloud-based ITSM and ITAM software for managing tickets, assets, portal requests, knowledge base content, approvals, automation, chat, messages, files and reports in one platform.

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SoftDesk logo
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AI-powered help desk for chat and email support

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SoftDesk is an AI-powered customer support platform that provides chat and email help desk capabilities. The software features an AI agent that operates continuously, knowledge training through URLs, PDFs, and text documents, human takeover functionality for manual intervention, and a unified inbox for managing both chat and email channels with smart routing.

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Wokay logo
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Stop Juggling, Start Focusing.

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Wokay helps teams manage internal requests through chat-driven coordination and task-based ticket tracking. Improve response times, assign ownership clearly, and maintain a searchable knowledge hub, all in one lightweight system for SMBs.

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eFACiLiTY Helpdesk and Knowledgebase logo
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Centralized helpdesk ticketing software

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Streamline service request management, reduce response times, and enhance support efficiency with eFACiLiTY® Helpdesk & Knowledgebase solution.

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Infraon Helpdesk logo
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Cloud-based helpdesk and customer success software

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Infraon Helpdesk integrates ticketing, knowledge base, and self-service portal functionalities into a unified platform. The tool helps users to streamline support processes across various channels. Managers can integrate the system with collaboration tools to facilitate two-way communication with clients.

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Kundo logo
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Customer service management system

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Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

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CallVU logo
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Digital call experience platform for call centers

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CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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IrisAgent logo
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Customer Support Automation with AI-based answers and tags

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With AI-powered resolutions and tagging, IrisAgent is a pioneer in customer support automation and can help you increase agent productivity and shorten Mean Time to Resolution (MTTR).

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DeskDay logo
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Conversational service automation for MSPs

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DeskDay is a conversational service automation platform for MSPs that delivers chat-based ticketing, project management, timesheets, billing, quality assurance, IT support, and reporting features to optimize customer service, operations, and profitability.

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SympoQ logo
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SaaS help desk software for agile teams and startups

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SympoQ is SaaS help desk software with AI-driven support ticketing system, AI chatbot, a knowledge base, and live chat features agile teams and startups use to provide automated customer support.

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