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Overview

Category Leaders

Brightwheel is both a mobile app (Android + iOS) and cloud-based software solution built for childcare, daycare, and preschool...

Parent is a cloud-based child care management platform which helps administrators, teachers and parents with data management,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

3K

5

4

3

2

1

2.1K

778

94

10

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.3

33

5

4

3

2

1

16

12

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I love that it is easy to navigate and allows users to control the settings. I rarely have glitches and if I do the customer support is excellent.
Ease of use, great features and most of all our families love it. Brightwheel is such an amazing app to have especially in this post covid world.
Overall, this product seems promising. The opportunity to engage families in a new, innovative way is exciting and we are hopeful to have opportunities to implement this in the future.

Pros

I am very happy we chose this app. Its bee great in terms of maintaining and checking children progress , parents have given good feedback.
Customer support is amazing. Friendly efficient feedback and the software does what it’s supposed to do.
What I really like the most about this app is that its functionality and interface is like Facebook. It's very easy to navigate with and enables you to do tasks with just few clicks.

Cons

Unfortunately, there are some issues with the Payments section. The link "Print Invoice" does not work for me, so a daycare had to send me the invoice via email.
The only thing that bothered me was the billing. But they've already updated me on this point.
After a family emergency, I had to pick up my 5-year-old grandson from school.

Cons

It is still beeing developed and minor defects have to be sorted out.
It’s nursery /parent application so if the parent don’t use it correctly and doesn’t coordinate with us ,I think we will have lack on this apo.
Broken down many times and gave us trouble signing in many times.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features50
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Billing & Invoicing
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Communications Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customizable Reports
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Management
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Facility Management
  • Faculty/Staff Management
  • Financial Management
  • Immunization & Allergy Tracking
  • Independent/Private
  • Invoice Management
  • Learning Management
  • Live Chat
  • Mailing List Management
  • Meal/Nutrition Management
  • Member Database
  • Milestone Tracking
  • Mobile Alerts
  • Multi-Location
  • Online Calendar
  • Parent Portal
  • Parent/Student Portal
  • Payment Processing
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Check-in/Check-out
  • Self Service Portal
  • Special Education
  • Student Information/Records
  • Student Management
  • Summary Reports
  • Video Support
  • Wait List Management
  • Total features47
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Billing & Invoicing
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Communications Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customizable Reports
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Management
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Facility Management
  • Faculty/Staff Management
  • Financial Management
  • Immunization & Allergy Tracking
  • Independent/Private
  • Invoice Management
  • Learning Management
  • Live Chat
  • Mailing List Management
  • Meal/Nutrition Management
  • Member Database
  • Milestone Tracking
  • Mobile Alerts
  • Multi-Location
  • Online Calendar
  • Parent Portal
  • Parent/Student Portal
  • Payment Processing
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Check-in/Check-out
  • Self Service Portal
  • Special Education
  • Student Information/Records
  • Student Management
  • Summary Reports
  • Video Support
  • Wait List Management

Integrations

  • Total integrationsN/A
  • Authorize.Net
  • CANVAS
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Moodle LMS
  • PayPal
  • Salesforce Sales Cloud
  • Stripe
  • WordPress
  • Zapier
  • Zoom Meetings
  • Total integrationsN/A
  • Authorize.Net
  • CANVAS
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Moodle LMS
  • PayPal
  • Salesforce Sales Cloud
  • Stripe
  • WordPress
  • Zapier
  • Zoom Meetings

User reviews that mention these apps

KJ
AvatarImg

Kelly J.

Education Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

Parents & Teachers Love Brightwheel

Reviewed 4 years ago

Great for parent communication, nominal fee for collecting parent payments, good for tracking attendance

Pros

easy to communicate with parents, great value for the price

Cons

hard to print out a report of a child's progress linked with learning standards

CZ
AvatarImg

Carol Z.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

Brightwheel is amazing

Reviewed 4 years ago

parent/staff communication

Pros

Brightwheel is extremely user friendly. Staff to parent communication is so convenient and helpful for parents to know how child is doing.

Cons

No complaints at this time. The app works very well for us.

MJ
AvatarImg

Monique J.

Education Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

brightwheel logo

brightwheel

Great Concept - Incomplete Application - Not good for Centers - Would work for a Home Daycare.

Reviewed 6 years ago

Daily Parent Communication

Pros

I love that this software is mobile, offers billing as well as parent communication. My clients enjoy the timeline viewing of the daily reports.

Cons

Families are unable to save videos sent via app. The reports feature is very time consuming. The employee timecards and many other reports require you to change settings within your excel etc to view regular times, dates, etc. Reports have to be individually emailed to you to view. Billing does not allow a way to show credits on accounts. Billing feature does not allow you to track and bill...

NB
AvatarImg

Nikki B.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

brightwheel logo

brightwheel

Bright Wheel

Reviewed 4 years ago
Pros

It is easy to use and parent friendly. I like that messages can be sent as texts directly to the parent.

Cons

Wish there was an ability to send pictures through messages. Also a way to find children who we have deleted but return to use months later. When they are added on our side as a new child, the parents end up with two accounts on their side and it can get confusing.

TL
AvatarImg

Tia L.

Banking, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

Parent review

Reviewed 2 years ago

Positive, I really like this system application. Easy to use, parent friendly and kept communication by parent and teachers easy.

Pros

The ease of features! I knew everything that was going on with my child at daycare. Loved the alerts!

Cons

Not much to dislike, very simple application.

CT
AvatarImg

Cassie T.

Education Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

Peace of mind

Reviewed 4 years ago

Love it

Pros

I really like the whole platform from getting pictures daily of our children to the ease of check in.

Cons

On a parent/teacher level- you have to login and out each time you want to transition from teacher to parent

AvatarImg
AvatarImg

Jessie M.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

brightwheel logo

brightwheel

Continues to fall short of expectations in terms of functionality.

Reviewed 5 years ago

Classroom organization and parent communication.

Pros

The idea is great. Parents love seeing pictures and getting updates in a feed format. Great for messaging parents in a selected classroom.

Cons

There's absolutely no way to prep for the next school without the rooms going live and parent invites being sent. If a family sends a message, the admin must know off the top of their head which classroom the student is because the app won't take you directly to the message when you click on the notification. You have to use notes or allergies to mark food preferences such a vegetarian or vegan. When working on a desktop, there's are at least 3 extra clicks just to view a student's profile. Click on a student's name. Click Apply. Click again on the student's name. A lot of wasted time due to poor design. The Reports functionality leaves a lot to be desired. Toggling In or out when clearly a parent is trying to log their child out is superfluous.

KS
AvatarImg

Kate S.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

brightwheel logo

brightwheel

Preschool teacher

Reviewed 4 years ago
Pros

Ease of parent teacher communications.

Cons

Trying to upload multiple pictures, to share with lesson plans

AB
AvatarImg

Ashley B.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

brightwheel logo

brightwheel

Great app

Reviewed 4 years ago

Great with parent and teacher communication

Pros

Parents love the real-time updates. Teachers can communicate with parents well.

Cons

Nothing at all. This is a great app to use a any childcare center

SS
AvatarImg

Swati S.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

brightwheel Review

Reviewed 4 years ago

Brightwheel use is good. Parents really find it easy and handy.

Pros

The ease of Parent- Teacher communication

Cons

Limitation to upload videos. Videos of only 30 seconds can be uploaded, which is too short

DS
AvatarImg

Danielle S.

E-Learning, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

brightwheel logo

brightwheel

Pleased with brightwheel

Reviewed 4 years ago

I love brightwheel and I feel it works great for communication with the parents.

Pros

The communication between parent and tearchers.

Cons

There is nothing tht i can say I don’t like

AS
AvatarImg

Ashley S.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

brightwheel logo

brightwheel

Ashley Smith

Reviewed 4 years ago

This has been a very helpful tool since we move students from one classroom to another quite often. It makes it very easy to keep track and know your class numbers. The best portion is the direct communication with the parents.

Pros

The parent communication aspect of the app.

Cons

I accidentally can check students out. Sometimes I don’t notice that I have a message waiting from parents. But that may be user change and I’m just unaware of how.

BW
AvatarImg

Bruce W.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

Brightwheel advantages

Reviewed 4 years ago
Pros

Cost parent portal electronic invoicing online payment

Cons

Different way of thinking than our previous software

EA
AvatarImg

Ellen A.

Primary/Secondary Education, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

Brightwheel Review

Reviewed 4 years ago

Brightwheel has drastically improved parent communication with staff. Brightwheel has improved our program overall and has aided in teacher's preparation for parent conferences.

Pros

In the moment updates sent to families. Ease of adding multiple children to activities at once.

Cons

Unable to see all diaper change updates at once on one page. Also, teacher to teacher communication within the app.

JR
AvatarImg

Julie R.

Education Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

Wonderful product!!!

Reviewed 6 years ago

Brightwheel makes the check in process to our extended day program so easy! It has helped organize our program and made it easier for parents to sign their children out. I love the new features added this summer, especially the QR code for sign out! I'm really looking forward to using the app again this school year :)

Pros

Check in so easy! Parent communication.

Cons

My only complaint is that it does not add up all of the students who are present total. You have to use the total from each room and add them together to get the overall total.

MG
AvatarImg

Mandie G.

Education Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

Bright Wheel Review

Reviewed 4 years ago

Overall The Koloa Early School staff are satisfied with Brightwheel.

Pros

User friendly, parent friendly, aesthetically pleasing.

Cons

It would be nice to be able to send messages between teachers without having to go to the certain spot on Brightwheel in order to retreive the messages.

CP
AvatarImg

Christina P.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

Brightwheel review

Reviewed 4 years ago

Love using brightwheel at our school and parents love it as well!

Pros

I love the ease of parent communication.

Cons

Billing- having it coordinate more easily with quickbooks would be easier for our bookkeeper to navigate

CA
AvatarImg

Christina A.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

brightwheel logo

brightwheel

Great product for classroom use

Reviewed 4 years ago

We enjoy using brightwheel for parent communication

Pros

We like the ease of communicating with parents thru the app. Easy to post photos and daily updated.

Cons

We wish we could post via desktop computer when WiFi does not work.

RC
AvatarImg

Robin C.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

brightwheel logo

brightwheel

Great for parents, not for admin

Reviewed 4 years ago

Love the parent connection. The administrative side is lacking

Pros

The ease of communication with parents. Our parents love the updates and photos and videos

Cons

The timesheet, staff check in/out, and payroll is not easy to use and causes me more time on the administrative end. Tried reaching out to help desk but they only had one answer and basically said sorry, that’s your only option (and their solution was to give my entire staff admin privileges which is NOT an option in any business I know of)

DR
AvatarImg

Damaris R.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

Amazing app

Reviewed 4 years ago

Amazing experience. Every parent from my class love Brigthweel.

Pros

I love how Brightwheel always keep notified our parents about everything we send.

Cons

Some categories that I don’t like at all.

JC
AvatarImg

Jillian C.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

brightwheel logo

brightwheel

It’s ok

Reviewed 4 years ago

We are not happy with the billing and the inability to change due dates etc.

Pros

Parent communication is good and easy to use.

Cons

Billing is extremely difficult to use. Parents do not like it.

JM
AvatarImg

Jobria M.

Education Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

brightwheel logo

brightwheel

Useful!

Reviewed 4 years ago
Pros

Invoicing and billing..... attendance and parent messages

Cons

Not as customizable as i would like to see in the future to comply with licensing and regulations for our state

KA
AvatarImg

Katie A.

Education Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

Love Brightwheel

Reviewed 4 years ago
Pros

Brightwheel makes parent communication easy and effortless.

Cons

I wish it was easier to upload photos or videos in my camera roll to the app

LW
AvatarImg

Linda W.

Education Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

A Picture is Worth a Thousand Words

Reviewed 4 years ago

Parent communication is easy, effective and has increased!

Pros

An easy way to communicate about children's activities at school through pictures and or observations.

Cons

I am unable to see past photos. I would like to review photos with parents at conference time.

KC
AvatarImg

Kayla C.

Hospitality, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

GREATCHILDAPP

Reviewed 3 years ago
Pros

I was hesitant at first putting my child into childcare but Brightwheel has made it so much better for me.. I can keep up with everything from teachers to the activity of my child at any point.

Cons

Its has no cons. Every parent should have.