brightwheel Pricing, Features, Reviews and Alternatives

I love how much Brightwheel has improved since we first joined the program. Administration, Parents and Staff love all of the features. I am very happy with the way Brightwheel has fostered "community" between home and school, and even school and extended family. Grandparents love seeing their grandchildren and being in the loop. Community is very important to our program! I appreciate the level of professionalism Brightwheel adds to my program. Touring families always have great comments about Brightwheel.

I wish multiple accounts could be under one umbrella login. I do not like having to log out and log in to my three programs. We have an account with ADP and use just one login for all 3 programs. I simply just have to click which program I need to see. I wish I could access a simple version of a class list with birthdays and just parents names and emails without all of their personal information. Parents request class lists quite often for birthday party invitations. Perhaps even an "opt-in" directory for parents to see would be a great feature. Parents could choose to include email/phone numbers in the "public" directory.

It is very easy to track down your schedules on the calendar It is easy to keep a record of students' attendance along the week It is easy to plan well on how your schedule

The only thing not good about this software is that it is not yet known all over Lesotho

What we like best is this is a cloud based software. The parent portal allowing parents better access to their child's day and classroom progress as been extremely well received by our parents. We like the check-in feature which allows us to know at any time how many children are in the facility. The ability for the teachers to post notes / pictures for parents allows the parents real time updates instead of waiting till the end of the day to receive a hand written note that is stuffed in the child's belongings and forgotten.

The back office side of the software is lacking. The reporting capabilities of the software is very limited. For example, we are unable to run an accounts receivable report by family. We can run by child, but you have to run multiple reports for families with more than one child in the program. The software does not currently allow for prepayments or credits on account. Also, on the program side,...

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The onboarding was easy and the specialist was friendly and knowledgeable. Customer service was easy to contact with questions and responses were professional and clear for quick use. Extensive online help is available at your finger tips if needed. Real time attendance and real time communication with parents through the app are exceptional. Pictures are posted with captions along with one touch categories for quick future reference. Timecards are easily generated for payroll purposes while also providing real time ratio numbers with a touch of a button. Private or group messaging is easy and helps with teacher/director/parent logging so everyone involved has access to what is being communicated.

Brightwheel struggles with after care billing/invoicing that our center could benefit from. The attendance base billing for that needs options with one touch toggles to accommodate different scenarios. The Room Device Mode also needs a toggle for children assigned to that classroom as a "homeroom" in their profile, instead of being able to see all children in the center that are assigned to a room as a secondary room. Tracking room transfers are imperative to align with state mandates but having a clean visual of attendance is also important.

The onboarding was simple and the expert was amicable and proficient. Client support was not difficult to contact with questions and reactions were proficient and clear for fast use. Broad web-based help is accessible readily available if necessary. Continuous participation and ongoing correspondence with guardians through the application are outstanding. Pictures are posted with inscriptions alongside one touch classes for fast future reference. Timecards are effortlessly produced for finance purposes while additionally furnishing constant proportion numbers with a dash of a button. Private or gathering informing is simple and assists with educator/chief/parent logging so everybody in question approaches what is being imparted.

Brightwheel battles with after care charging/invoicing that our middle could profit from. The participation base charging for that needs choices with one touch switches to oblige various situations. The Room Device Mode additionally needs a switch for kids allocated to that study hall as a "homeroom" in their profile, rather than having the option to see all youngsters in the middle that are doled out to a room as an auxiliary room. Following room moves are basic to line up with state commands yet having a spotless clear line of sight of participation is likewise significant.