brightwheel Pricing, Features, Reviews & Comparison of Alternatives

brightwheel

Childcare Center, Daycare, and Preschool Management Software

4.65/5 (2,543 reviews)

brightwheel overview

What is brightwheel?

Brightwheel is an all-in-one childcare management software solution designed for child care programs such as centers, preschools, daycares, camps, and after-school programs. The platform provides directors, administrators, and staff teachers with the tools for digital child assessments, robust parent communications, online enrollment, automated reporting, online paperless billing, and more. Parents using brightwheel get access to real-time updates on their child’s activities with photos and notes via the real-time newsfeed.

Brightwheel provides centers with secure digital attendance and sign-in for both students and staff. Parents can 'quick scan' to check children in and out, and see real-time updates of their child. Center administrators can review attendance reports for licensing, billing, and management. Users can also manage additional approved individuals for safe student drop off and pick up.

With brightwheel, teachers can snap and share pictures during class, record daily events to share with families (either real-time or log and send at day's end), and use the spot check feature for quick head counts in the classroom. Assessments help teachers record student progress via text or voice, and report on any incidents. Brightwheel’s calendar helps schedule events for the classroom or entire school, including notifications for check-ins, photos and messaging for parents. All-in-all, brightwheel alleviates the pain of manual paperwork and modernizes programs to focus more time on the children.

Administrators can manage classrooms and rosters, as well as securely store family contact details. Detailed reporting provides access to all important information on centers, classrooms, and billing. Users can invoice families, automate bank deposits, and process credit or debit cards. Brightwheel also allows for pre-pay, split payments and email receipts.
www.mybrightwheel.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
brightwheel screenshot: Easy-to-use and intuitive tools to streamline every step of your day.Brightwheel's storybrightwheel screenshot: Digital check-in and check-out for parents and staffbrightwheel screenshotbrightwheel screenshot: Check-in/out students and staff using digital signatures, secure pin codes, and quick scan.brightwheel screenshot: Track attendance for billing and licensing requirementsbrightwheel screenshot: Take a photo, tag the student, add a note, and you're done. Parents see updates in real-time!brightwheel screenshot: Parents love to get real-time updates of their child's activities in the timeline. brightwheel screenshot: brightwheel can be accessed via any connected deviceWhy brightwheelbrightwheel

brightwheel reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.6
  4.6
Audra Tsivikas

Happy Campers, San Carlos

Used daily for 2+ years
Reviewed 2018-11-27
Review Source: Capterra

Overall our experience has been really great. There were some serious issues when we decided to use Brightwheel billing. I'm certain those issues have been documented, but we seem to be good now. I have been a big fan of Brightwheel and sincerely look forward to what's next!

Pros
I love how much Brightwheel has improved since we first joined the program. Administration, Parents and Staff love all of the features. I am very happy with the way Brightwheel has fostered "community" between home and school, and even school and extended family. Grandparents love seeing their grandchildren and being in the loop. Community is very important to our program! I appreciate the level of professionalism Brightwheel adds to my program. Touring families always have great comments about Brightwheel.

Cons
I wish multiple accounts could be under one umbrella login. I do not like having to log out and log in to my three programs. We have an account with ADP and use just one login for all 3 programs. I simply just have to click which program I need to see. I wish I could access a simple version of a class list with birthdays and just parents names and emails without all of their personal information. Parents request class lists quite often for birthday party invitations. Perhaps even an "opt-in" directory for parents to see would be a great feature. Parents could choose to include email/phone numbers in the "public" directory.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrea Miladinov

Brightwheel is great!

Used daily for 1-2 years
Reviewed 2020-01-06
Review Source: Capterra

We use Brightwheel at our center to chart each child's daily activities; we easily attach pictures, meal information, and times of diapering, etc.

Pros
I love how easy Brightwheel is to use - the parents also enjoy the format that they receive information

Cons
If I had to choose one thing to improve on, it would be to add a "zoom" function when taking a picture from the app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Vicky Barnes

Communication and Connectivity

Used daily for 2+ years
Reviewed 2020-04-28
Review Source: Capterra

It has been nothing but good, response to technical support is quick and easy.

Pros
Keeping the channel of communication open is a top priority in this business. We are able to inform and ask questions directly to consultants over large distances. We are able to send pictures and video as needed. We are able to set up people with ease and very easy to use.

Cons
I have not tried the accounting aspect of the program but will shortly. If it could tie into the government aspect of the business it would be even more beneficial.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karen Putvinski

Brightwheel Review

Used daily for 6-12 months
Reviewed 2018-11-19
Review Source: Capterra

We switched to Brightwheel as our previous software was no longer being supported. We liked moving to a cloud based product and the flexibility that gave our administrators and parents. We enjoy the ability for parents to see their billing and the ability to pay through the app. Customer support for the transition and set up was very good. Since launch, customer support is responsive (not always timely, since we are not in the same time zone as many of the customer support team) and they listen to our needs. There have been great changes in the short time we have been using the software. We are looking forward to the remainder of our concerns being addressed as we move forward. I would recommend this software over other cloud based software programs we looked at, but the consumer should be aware of the limitations of the software from a back office stand point.

Pros
What we like best is this is a cloud based software. The parent portal allowing parents better access to their child's day and classroom progress as been extremely well received by our parents. We like the check-in feature which allows us to know at any time how many children are in the facility. The ability for the teachers to post notes / pictures for parents allows the parents real time updates instead of waiting till the end of the day to receive a hand written note that is stuffed in the child's belongings and forgotten.

Cons
The back office side of the software is lacking. The reporting capabilities of the software is very limited. For example, we are unable to run an accounts receivable report by family. We can run by child, but you have to run multiple reports for families with more than one child in the program. The software does not currently allow for prepayments or credits on account. Also, on the program side, no ability to run facility or even classroom wide reports - for example a parent directory for all classrooms; allergy report by classroom. All reporting (financial and program) is child driven without the option of classroom or facility driven. This makes extra back office work for our staff - for example creating an allergy list or parent directory in excel to share with teachers. Or tracking receivables in other software, creating double accounting needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Kelly Ortendahl

Easy to use software!

Used weekly for less than 6 months
Reviewed 2020-03-24
Review Source: Capterra

Overall it has been fantastic! Everyone I have spoken to has been great and they make the transition super easy with the check ins and helping with planning out the next steps.

Pros
I love how easy it is to use especially for staff that are not good with technology. I also love how great it connects you to interactions with parents. The customer support so far has been fantastic!

Cons
We are skeptical of the cost of this. Currently we are on a promotion with a discounted cost but when that is over I'm not sure if it will be worth the expense. We may only choose to use this in certain classrooms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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brightwheel pricing

Pricing options
Free
Free trial
Subscription
View Pricing Plans

brightwheel: Free

brightwheel premium: Contact brightwheel for pricing information.

brightwheel features

Activity Dashboard
Attendance Management
Attendance Tracking
Automatic Notifications
Calendar Management
Communication Management
Learning Management
Registration Management

API (138 other apps)
Assessment Management (143 other apps)
Class Scheduling (86 other apps)
Content Management (94 other apps)
Course Authoring (108 other apps)
Customizable Branding (104 other apps)
Data Import/Export (98 other apps)
Progress Reports (103 other apps)
Progress Tracking (110 other apps)
Reporting & Statistics (161 other apps)
Self Service Portal (88 other apps)
Third Party Integration (96 other apps)

Videos and tutorials

Additional information for brightwheel

Key features of brightwheel

  • Attendance tracking
  • Behavior management
  • Billing & invoicing
  • Check in / check out
  • Check-in kiosk
  • Classroom management
  • Daily reports
  • Enrollment management
  • Facility management
  • Faculty / staff management
  • Food program records
  • Food tracking (CACFP aligned)
  • Improved learning tracking
  • Incident reports
  • Individual student reports
  • Knowledge Base
  • Menu planning
  • Messages, reminders and alerts
  • Multi-location manager
  • Online Support
  • Online registration
  • Parent / child records
  • Parent auto pay
  • Parent portal
  • Payment processing
  • Phone Support
  • Photo gallery
  • Room ratios
  • Staff only & approved posts
  • Student information / records
  • Student portal
  • Text messaging
  • Video Tutorials
  • Wait list management
View All Features

Benefits

Brightwheel enables quick and secure one-touch student check-ins and attendance reports for billing and licensing purposes.

Brightwheel provides automated invoicing & receipts, and payments can be made with ACH, credit cards, or checks.

Photosharing captures classroom moments with a click, and real-time feeds provide daily summaries for parents.

Teachers can stay in touch with families via brightwheel's messaging system, as well as send quick notes and reminders to add to the calendar.

All brightwheel client billing and payment data is encrypted and protected by the highest levels of security.