brightwheel Pricing, Features, Reviews & Alternatives

brightwheel

Childcare Center, Daycare, and Preschool Management Software

4.65/5 (2,709 reviews)

brightwheel overview

What is brightwheel?

Brightwheel is an all-in-one childcare management software solution designed for child care programs such as centers, preschools, daycares, camps, and after-school programs. The platform provides directors, administrators, and staff teachers with the tools for digital child assessments, robust parent communications, online enrollment, automated reporting, online paperless billing, and more. Parents using brightwheel get access to real-time updates on their child’s activities with photos and notes via the real-time newsfeed.

Brightwheel provides centers with secure digital attendance and sign-in for both students and staff. Parents can 'quick scan' to check children in and out, and see real-time updates of their child. Center administrators can review attendance reports for licensing, billing, and management. Users can also manage additional approved individuals for safe student drop off and pick up.

With brightwheel, teachers can snap and share pictures during class, record daily events to share with families (either real-time or log and send at day's end), and use the spot check feature for quick head counts in the classroom. Assessments help teachers record student progress via text or voice, and report on any incidents. Brightwheel’s calendar helps schedule events for the classroom or entire school, including notifications for check-ins, photos and messaging for parents. All-in-all, brightwheel alleviates the pain of manual paperwork and modernizes programs to focus more time on the children.

Administrators can manage classrooms and rosters, as well as securely store family contact details. Detailed reporting provides access to all important information on centers, classrooms, and billing. Users can invoice families, automate bank deposits, and process credit or debit cards. Brightwheel also allows for pre-pay, split payments and email receipts.

Pricing

Starting from
$15/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
brightwheel screenshot: Easy-to-use and intuitive tools to streamline every step of your day.Why brightwheelbrightwheel screenshot: Digital check-in and check-out for parents and staffbrightwheel screenshotbrightwheel screenshot: Check-in/out students and staff using digital signatures, secure pin codes, and quick scan.brightwheel screenshot: Track attendance for billing and licensing requirementsbrightwheel screenshot: Take a photo, tag the student, add a note, and you're done. Parents see updates in real-time!brightwheel screenshot: Parents love to get real-time updates of their child's activities in the timeline.brightwheel screenshot: brightwheel can be accessed via any connected deviceBrightwheel's storybrightwheel
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brightwheel user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.6
  4.6
Emily B.

Perfect for communication, logging activities, and billing

Used daily for 2+ years
Reviewed 2020-11-23
Review Source: Capterra

Being able to message parents back and forth is so nice now that our staff doesn't have to use their personal phone to text. With COVID rising and possible winter weather arriving soon, the fact that we can send out an alert if we need to close is crucial! It sends a text message as well as the message in the app. Also, they are constantly adding new features and making updates using feedback from users. They are always friendly and helpful!

Pros
I love that it keeps us (mostly) paperless! All activity is logged so we have no need for paper daily sheets. We can easily message our parents individually AND send out messages to the whole school.

Cons
The billing feature isn't quite where we need it do be, but they have already fixed it and we are just waiting to be updated to the new platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mabel B.

Amazing!

Used daily for 6-12 months
Reviewed 2020-12-10
Review Source: Capterra

The customer service is amazing! We are extremely pleased with how easy they made the switch from our old system. Every time we've had a question we have received a more than helpful response from their support staff. My employees love it and our parents love it.

Pros
The Brightwheel app enables our employees to easily communicate with parents anytime of day or night and keeps them from giving out their personal phone numbers. The system is very user friendly and has easy to follow instructions and prompts.

Cons
The reporting from a financial side is not very clear if you are coming from another system with a lot of information in reports. Inputting immunizations could be a little quicker like putting a date and selecting the immunizations that were given on the date would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Danielle D.

Fantastic Childcare Management Tool

Used daily for 6-12 months
Reviewed 2021-03-13
Review Source: Capterra

Pros
I used this as a childcare provider at a daycare and absolutely loved it. It was so easy and quick to use even with cranky babies and busy toddlers. Our parents raved about it often and loved being able to see child's progress in real time. Being able to easily track diaper changes, feeding times and amounts, sleep schedules, upload photos and videos of play activities and leave messages for parents was vital to my role as a lead teacher and cut down on added paperwork, checking for errors, and trying to remember what to tell the parents at the end of the day.

Cons
I have no critiques of brightwheel! I think all childcare centers would agree it's a great investiment for their busienss.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Karen P.

Brightwheel Review

Used daily for 6-12 months
Reviewed 2018-11-19
Review Source: Capterra

We switched to Brightwheel as our previous software was no longer being supported. We liked moving to a cloud based product and the flexibility that gave our administrators and parents. We enjoy the ability for parents to see their billing and the ability to pay through the app. Customer support for the transition and set up was very good. Since launch, customer support is responsive (not always timely, since we are not in the same time zone as many of the customer support team) and they listen to our needs. There have been great changes in the short time we have been using the software. We are looking forward to the remainder of our concerns being addressed as we move forward. I would recommend this software over other cloud based software programs we looked at, but the consumer should be aware of the limitations of the software from a back office stand point.

Pros
What we like best is this is a cloud based software. The parent portal allowing parents better access to their child's day and classroom progress as been extremely well received by our parents. We like the check-in feature which allows us to know at any time how many children are in the facility. The ability for the teachers to post notes / pictures for parents allows the parents real time updates instead of waiting till the end of the day to receive a hand written note that is stuffed in the child's belongings and forgotten.

Cons
The back office side of the software is lacking. The reporting capabilities of the software is very limited. For example, we are unable to run an accounts receivable report by family. We can run by child, but you have to run multiple reports for families with more than one child in the program. The software does not currently allow for prepayments or credits on account. Also, on the program side, no ability to run facility or even classroom wide reports - for example a parent directory for all classrooms; allergy report by classroom. All reporting (financial and program) is child driven without the option of classroom or facility driven. This makes extra back office work for our staff - for example creating an allergy list or parent directory in excel to share with teachers. Or tracking receivables in other software, creating double accounting needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Denise G.

Brightwheel Became Our Bright Spot!

Used daily for 6-12 months
Reviewed 2021-02-23
Review Source: Capterra

Brightwheel has helped me simplify many aspects of my job. Messages to teachers and staff go in real time. No more running all over the school looking for people. Parents love the app because the get daily communication about their child as the day progresses. During this pandemic, grandparents are being added so they can see daily pictures of their grandchildren. It works well with our school community.

Pros
I love the fact that the one program takes care of communications with faculty and parents, billing and payments, and student information. All of it quickly accessible by computer or cell phone. Customer service is attentive and thorough.

Cons
There are some areas where improvement is necessary. Sometimes when you export information, you may need to tweaking the organization of the information to look the way you want it. The thing is, they invite you to share what you believe needs to improve. In the short 7 months of using this software, and they have made significant updates many of these aspects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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brightwheel pricing

Starting from
$15/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

brightwheel: Free

brightwheel premium: Contact brightwheel for pricing information.

brightwheel features

Activity Dashboard
Alerts/Notifications
Attendance Tracking
Communication Management
Data Import/Export
Learning Management

API (225 other apps)
Assessment Management (261 other apps)
Asynchronous Learning (177 other apps)
Blended Learning (199 other apps)
Content Management (189 other apps)
Course Authoring (178 other apps)
Course Management (188 other apps)
Progress Reports (208 other apps)
Progress Tracking (195 other apps)
Reporting & Statistics (284 other apps)
Reporting/Analytics (295 other apps)
Self Service Portal (173 other apps)
Tests/Assessments (206 other apps)
Third Party Integrations (201 other apps)

Videos and tutorials

Additional information for brightwheel

Key features of brightwheel

  • Attendance tracking
  • Behavior management
  • Billing & invoicing
  • Check in / check out
  • Check-in kiosk
  • Classroom management
  • Daily reports
  • Enrollment management
  • Facility management
  • Faculty / staff management
  • Food program records
  • Food tracking (CACFP aligned)
  • Improved learning tracking
  • Incident reports
  • Individual student reports
  • Knowledge Base
  • Menu planning
  • Messages, reminders and alerts
  • Multi-location manager
  • Online Support
  • Online registration
  • Parent / child records
  • Parent auto pay
  • Parent portal
  • Payment processing
  • Phone Support
  • Photo gallery
  • Room ratios
  • Staff only & approved posts
  • Student information / records
  • Student portal
  • Text messaging
  • Video Tutorials
  • Wait list management
View All Features

Benefits

Brightwheel enables quick and secure one-touch student check-ins and attendance reports for billing and licensing purposes.

Brightwheel provides automated invoicing & receipts, and payments can be made with ACH, credit cards, or checks.

Photosharing captures classroom moments with a click, and real-time feeds provide daily summaries for parents.

Teachers can stay in touch with families via brightwheel's messaging system, as well as send quick notes and reminders to add to the calendar.

All brightwheel client billing and payment data is encrypted and protected by the highest levels of security.