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Childcare Center, Daycare, and Preschool Management Software
Brightwheel is an all-in-one childcare management software solution designed for child care programs such as centers, preschools, daycares, camps, and after-school programs. The platform provides directors, administrators, and staff teachers with the tools for digital child assessments, robust parent communications, online enrollment, automated reporting, online paperless billing, and more. Parents using brightwheel get access to real-time updates on their child’s activities with photos and notes via the real-time newsfeed.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.5
/5
3K
Starting from
No pricing info
Value for money contenders
Functionality
4.5
/5
3K
Total features
44
2 categories
Functionality contenders
Overall Rating
4.7
/5
3K
Positive reviews
2.1K
792
96
10
7
Overall rating contenders
Misitura J.
Program Manager
Education Management, 1-10 employees
Review source
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Missy J.: Hi. My name is Missy, and I work in the childcare education sector. I'm a Program Manager,...
Allison S.
administration
Computer Software, 11-50 employees
Review source
Transcript
Allison: So my name's Allison, I manage a law firm. We're evaluating Brightwheel. And for more reviews,...
Christy F.
Education Management, 11-50 employees
Used daily for 2+ years
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Brightwheel has made a huge difference in the area of communicating with families. For years, I had been on the hunt for an application that would allow direct communication between our parents and staff. I discovered Brightwheel in the beginning of 2016 and instantly fell in love with its ease of use and the ability to send updates to parents. Parents have commented how much they appreciate getting...
Ease of use Instant communication between families and staff Reduces Paperwork Aids in documentation
I can't really think of anything. I've been a true fan ... since before it's introduction on Shark Tank!
Richard P.
Education Management, 11-50 employees
Used daily for 1-2 years
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I'm solving parent peace of mind concerns for families who trust us with the care of their children. Parents love getting pictures and messages from the staff during the day, telling us how the day is going for their child.
Brightwheel staff are available during the day (and you can even leave a chat message after hours). They are responsive to your issues and they actually follow-up after resolving an issue to make sure that it remains fixed. The support team is knowledgeable, helpful and polite! They leave you with the impression that they care.
We offer flexible schedules. Some families' schedules vary day to day. It would be a great asset if actual attendance could be calculated against billed attendance. Right now, this is a manual process and leaves us open to mistakes.
Monique J.
Education Management, 11-50 employees
Used daily for less than 6 months
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Daily Parent Communication
I love that this software is mobile, offers billing as well as parent communication. My clients enjoy the timeline viewing of the daily reports.
Families are unable to save videos sent via app. The reports feature is very time consuming. The employee timecards and many other reports require you to change settings within your excel etc to view regular times, dates, etc. Reports have to be individually emailed to you to view. Billing does not allow a way to show credits on accounts. Billing feature does not allow you to track and bill...
Renee B.
Education Management, 1-10 employees
Used daily for 2+ years
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Brightwheel is a great product for teachers/staff, parents and admin. It's so easy to use and quick to teach new staff! I love Brightwheel and couldn't imagine my center without! We are so pleased and happy with Brightwheel services and the Brightwheel employees are quick and sufficient replies!
I like how the parents at my daycare see photos and videos of their child/ren that our staff posts on their throughout the day. I also like the messaging piece between teacher & parents as ell as administrative and parents too. I like how teachers can keep track of their children and post activities regarding the Mother Goose curriculum
The integration with Brightwheel within my center was ease, I have no cons about Brightwheel it is amazing and helps us a lot at my center!
Cristal B.
Education Management, 11-50 employees
Used daily for 2+ years
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I use brightwheel for billing and receiving payments, sending statements, attendance recording and tracking, ratio tracking, daily communicating with parents, sending alerts and important notifications and last but not least, check-in and check-out recording. I'm sure there are details I am not thinking of right now. The best I can say is, I use brightwheel for everything!
It's very easy to use, very user friendly and has so many helpful features. It really is a one stop shop because of everything it offers. I don't have to use other programs for various reports or tracking and even billing. It has brought peace to office chaos and helps parents with convenience and peace of mind.
There are always new things that a center looks for to help processes become more efficient or comprehensive. So yes, there are things that can still be integrated in brightwheel, but they are always open to suggestions and feedback. As soon as ideas come up, they put things into play. Keep in mind, all things take time.
brightwheel has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of brightwheel?
Q. Does brightwheel support mobile devices?