App comparison
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Microsoft Copilot Studio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform to create custom copilots.
Last updated: November 2025
Microsoft Copilot Studio Alternatives & Competitors (2026)
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.1
Value for money
Starting price
0.3
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
0.7
Value for money
No pricing info
Starting price
0.7
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.1
Value for money
Starting price
0.4
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.2
Value for money
Starting price
0.6
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
0.5
Value for money
Starting price
0.1
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based sales execution platform for businesses
0.1
Value for money
No pricing info
Starting price
0.4
Functionality
Engagement Tracking
5/5
Sales Onboarding & Training
5/5
Sales Reports
5/5
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.3
Value for money
Starting price
1.0
Functionality
Chat/Messaging
N/A
Surveys & Feedback
N/A
File Sharing
N/A
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data finds purpose with Squirro
0.2
Value for money
No pricing info
Starting price
0.5
Functionality
Knowledge Base Management
5/5
Full Text Search
5/5
Document Management
5/5
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI solution for recruitment & employee engagement
0.2
Value for money
Starting price
Functionality
Employee Profiles
N/A
Calendar Management
N/A
Performance Management
N/A
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform with virtual assistants
Value for money
Starting price
0.3
Functionality
Code-free Development
N/A
Performance Metrics
N/A
Tagging
N/A
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Self-Service
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
N/A
Self Service Portal
N/A
Multi-Language
N/A
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connects Dialogflow to a rich, custom website chatbot UI
0.5
Value for money
Starting price
0.8
Functionality
Screen Sharing
5/5
Live Chat
4/5
Transfers/Routing
4/5
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Journey Solution
0.1
Value for money
Starting price
0.5
Functionality
Collaboration Tools
N/A
Live Chat
N/A
Social Media Integration
N/A
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build AI agents. No code. No limits.
0.5
Value for money
Starting price
0.7
Functionality
Live Chat
5/5
Social Media Integration
5/5
Sentiment Analysis
5/5
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
0.4
Value for money
Starting price
0.8
Functionality
Third-Party Integrations
5/5
SMS Messaging
5/5
Real-time Conversations
5/5
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The #1 AI-powered customer messaging platform for retailers
0.2
Value for money
Starting price
0.2
Functionality
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate support requests that are slowing your team down!
0.6
Value for money
No pricing info
Starting price
0.8
Functionality
Real-Time Monitoring
5/5
Queue Management
5/5
Multi-Channel Communication
5/5
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform
0.8
Value for money
Starting price
Functionality
Contextual Guidance
N/A
Third-Party Integrations
N/A
Intent Recognition
N/A
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversation insights to drive rep performance improvements
0.2
Value for money
Starting price
0.2
Functionality
Reporting/Analytics
5/5
Commenting/Notes
5/5
Scheduled Recording
5/5
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enabling meaningful conversations.
0.1
Value for money
Starting price
0.3
Functionality
Customer Service Analytics
N/A
Customer Experience Management
N/A
Multi-Channel Communication
N/A
Top Features
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5