Conversational AI Platform Software 2020 - Best Application Comparison

Bold360

AI-powered customer engagement platform

Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360

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Bold360

24

AI-powered customer engagement platform

Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360

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Boomtown

0

Customizable product support platform

Boomtown is a product support platform designed to help banking businesses, value-added resellers (VARs), and technology providers activate new customers through personalized services. Representatives can utilize smart inbox prioritization capabilities to provide customer support via any channel. Read more about Boomtown

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Boomtown

0

Customizable product support platform

Boomtown is a product support platform designed to help banking businesses, value-added resellers (VARs), and technology providers activate new customers through personalized services. Representatives can utilize smart inbox prioritization capabilities to provide customer support via any channel. Read more about Boomtown

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ChatBot

24

Easy to use chatbot platform for business

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Read more about ChatBot

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ChatBot

24

Easy to use chatbot platform for business

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Read more about ChatBot

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TruChat

2

Natural language processing powered chatbot + live chat

TruChat is an AI powered chatbot & live chat platform that lets users build multichannel conversational marketing chatbot solutions easily without any coding, as well as control customer conversations across all major messenger platforms, company mobile app, and websites with a single system… Read more about TruChat

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TruChat

2

Natural language processing powered chatbot + live chat

TruChat is an AI powered chatbot & live chat platform that lets users build multichannel conversational marketing chatbot solutions easily without any coding, as well as control customer conversations across all major messenger platforms, company mobile app, and websites with a single system… Read more about TruChat

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Spoke

33

Reduce Internal Repetitive Requests

Tired of answering "What's the WiFi password?" Spoke auto-resolves more than 40% of requests using AI, and the more you use Spoke, the smarter the machine learning gets. When you don't need to worry about answering the same FAQ over and over again, your team can focus on more important tasks. Read more about Spoke

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Spoke

33

Reduce Internal Repetitive Requests

Tired of answering "What's the WiFi password?" Spoke auto-resolves more than 40% of requests using AI, and the more you use Spoke, the smarter the machine learning gets. When you don't need to worry about answering the same FAQ over and over again, your team can focus on more important tasks. Read more about Spoke

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Dialpad Sell

3

Sales dialer with voice intelligence technology

Dialpad Sell is a sales dialer solution designed to help sales organizations of any size make and manage sales calls effectively with call routing, monitoring and reporting tools, plus voice intelligence technology, real-time recommendations, and more. Read more about Dialpad Sell

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Dialpad Sell

3

Sales dialer with voice intelligence technology

Dialpad Sell is a sales dialer solution designed to help sales organizations of any size make and manage sales calls effectively with call routing, monitoring and reporting tools, plus voice intelligence technology, real-time recommendations, and more. Read more about Dialpad Sell

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Smith.ai Live Website Chat

15

Free AI chatbot for lead capture, screening & conversion

Smith.ai Free AI Chatbot is a cloud-based website lead capture, screening, & conversion solution which utilizes live powerful AI technology, programmed Q&A, & lead-screening playbooks (steered conversations) to quickly & effectively communicate with new & existing clients on your website. Read more about Smith.ai Live Website Chat

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Smith.ai Live Website Chat

15

Free AI chatbot for lead capture, screening & conversion

Smith.ai Free AI Chatbot is a cloud-based website lead capture, screening, & conversion solution which utilizes live powerful AI technology, programmed Q&A, & lead-screening playbooks (steered conversations) to quickly & effectively communicate with new & existing clients on your website. Read more about Smith.ai Live Website Chat

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Gong.io

151

Conversation intelligence technology for sales teams

Gong is a conversation intelligence platform for business-to-business sales teams that records, transcribes and analyzes all sales calls to increase the effectiveness of sales conversions and win more deals. Sales team members can work together to produce winning sales tactics. Read more about Gong.io

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Gong.io

151

Conversation intelligence technology for sales teams

Gong is a conversation intelligence platform for business-to-business sales teams that records, transcribes and analyzes all sales calls to increase the effectiveness of sales conversions and win more deals. Sales team members can work together to produce winning sales tactics. Read more about Gong.io

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Chatfuel

15

Build your bot now, no coding required.

Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Build your bot now, no coding required. Read more about Chatfuel

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Chatfuel

15

Build your bot now, no coding required.

Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Build your bot now, no coding required. Read more about Chatfuel

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Knowmax

2

Customer experience platform with decision tree analytics

Customer engagement solution that enhances customer support for phone and AI Chatbot communication with features such as knowledge base management, customer self-service, picture guides, and team collaboration.The system can be utilized by marketing, sales and customer support teams. Read more about Knowmax

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Knowmax

2

Customer experience platform with decision tree analytics

Customer engagement solution that enhances customer support for phone and AI Chatbot communication with features such as knowledge base management, customer self-service, picture guides, and team collaboration.The system can be utilized by marketing, sales and customer support teams. Read more about Knowmax

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Digital Assistant

0

Your smart assistant for the workplace

Enterprise app that uses AI to understand spoken commands & proactively sends you relevant Cards, while offering an enterprise-wide Search. Read more about Digital Assistant

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Digital Assistant

0

Your smart assistant for the workplace

Enterprise app that uses AI to understand spoken commands & proactively sends you relevant Cards, while offering an enterprise-wide Search. Read more about Digital Assistant

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Serviceform

0

Website integrated online booking, donation and lead forms

Serviceform is an online booking, donation, and lead form builder for service business of all types or size, installing into any website with integration for third-party CMS and publishing platforms to facilitate the acceptance of online bookings, payment processing and managing staff availability… Read more about Serviceform

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Serviceform

0

Website integrated online booking, donation and lead forms

Serviceform is an online booking, donation, and lead form builder for service business of all types or size, installing into any website with integration for third-party CMS and publishing platforms to facilitate the acceptance of online bookings, payment processing and managing staff availability… Read more about Serviceform

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Streebo Chatbot Builder

0

Chatbot building and deployment application for IT teams

Streebo Chatbot Builder is a cloud-based solution that helps IT teams assemble and deploy conversational chatbots designed to streamline customer communications. Key features include conversation analysis, access control, secure data storage, reporting, and analytics. Read more about Streebo Chatbot Builder

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Streebo Chatbot Builder

0

Chatbot building and deployment application for IT teams

Streebo Chatbot Builder is a cloud-based solution that helps IT teams assemble and deploy conversational chatbots designed to streamline customer communications. Key features include conversation analysis, access control, secure data storage, reporting, and analytics. Read more about Streebo Chatbot Builder

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Solvemate

10

More than a chatbot. We improve your service experience.

Customer Service Chatbots, your non technical team can build! Solvemate is the smarter customer support bot. By asking smart multiple-choice questions, Solvemate finds the shortest path to the right solution for your customers. Read more about Solvemate

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Solvemate

10

More than a chatbot. We improve your service experience.

Customer Service Chatbots, your non technical team can build! Solvemate is the smarter customer support bot. By asking smart multiple-choice questions, Solvemate finds the shortest path to the right solution for your customers. Read more about Solvemate

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Ideta

10

Cloud-based platform to build and deploy AI chatbots

Ideta is a cloud-based conversational artificial intelligence (AI) platform that helps enterprises build AI chatbots, on order to enhance user engagement with the brand. It lets developers create multiple test scenarios or conversations to preview bot performance before deployment. Read more about Ideta

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Ideta

10

Cloud-based platform to build and deploy AI chatbots

Ideta is a cloud-based conversational artificial intelligence (AI) platform that helps enterprises build AI chatbots, on order to enhance user engagement with the brand. It lets developers create multiple test scenarios or conversations to preview bot performance before deployment. Read more about Ideta

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Coosto

0

Social media management suite

Coosto is a social media management suite, which helps organizations monitor brand reputation, query responses, & content publishing across various social networks. Its automated scheduling functionality enables managers to plan content publishing for multiple time zones and channels. Read more about Coosto

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Coosto

0

Social media management suite

Coosto is a social media management suite, which helps organizations monitor brand reputation, query responses, & content publishing across various social networks. Its automated scheduling functionality enables managers to plan content publishing for multiple time zones and channels. Read more about Coosto

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ExecVision

348

Conversation intelligence platform built for sales coaching

ExecVision is a cloud-based call intelligence & conversation coaching solution designed for sales, support, and customer success teams. The platform transcribes & analyzes calls, identifies coachable moments, provides best practice coaching libraries, & enables tracking of rep development over time. Read more about ExecVision

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ExecVision

348

Conversation intelligence platform built for sales coaching

ExecVision is a cloud-based call intelligence & conversation coaching solution designed for sales, support, and customer success teams. The platform transcribes & analyzes calls, identifies coachable moments, provides best practice coaching libraries, & enables tracking of rep development over time. Read more about ExecVision

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Qlik Sense

156

End-to-end data analytics platform

Qlik Sense is a business intelligence (BI) and visual analytics platform that supports a range of analytic use cases. It supports a full range of users and use-cases across the life-cycle from data to insight. Read more about Qlik Sense

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Qlik Sense

156

End-to-end data analytics platform

Qlik Sense is a business intelligence (BI) and visual analytics platform that supports a range of analytic use cases. It supports a full range of users and use-cases across the life-cycle from data to insight. Read more about Qlik Sense

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FrontdeskAI

40

AI-powered front desk assistant

FrontdeskAI is an artificial intelligence (AI)-powered helpdesk and admin assistant designed for businesses within industries including beauty and wellness, fitness, dental, and more. It offers 24/7 customer support backed up by machine learning, FAQs, and business policies. Read more about FrontdeskAI

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FrontdeskAI

40

AI-powered front desk assistant

FrontdeskAI is an artificial intelligence (AI)-powered helpdesk and admin assistant designed for businesses within industries including beauty and wellness, fitness, dental, and more. It offers 24/7 customer support backed up by machine learning, FAQs, and business policies. Read more about FrontdeskAI

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Landbot.io

47

Cloud-based conversational website interface builder

Landbot.io is a cloud-based platform designed to help small to medium businesses build conversational websites to help improve the customer experience & lead generation. Landbot.io enables users to create chatbots using a conversational user interface & provide better engagement on landing pages… Read more about Landbot.io

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Landbot.io

47

Cloud-based conversational website interface builder

Landbot.io is a cloud-based platform designed to help small to medium businesses build conversational websites to help improve the customer experience & lead generation. Landbot.io enables users to create chatbots using a conversational user interface & provide better engagement on landing pages… Read more about Landbot.io

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Acobot

29

Self-learning conversational AI for lead nurture on websites

With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach. Read more about Acobot

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Acobot

29

Self-learning conversational AI for lead nurture on websites

With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach. Read more about Acobot

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Quiq Messaging

34

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat. Read more about Quiq Messaging

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Quiq Messaging

34

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat. Read more about Quiq Messaging

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LivePerson

34

Live Chat, Messaging and Chatbots Solution Provider

LivePerson is the industry leader in live chat and messaging solutions that increase sales and improve customer care. Read more about LivePerson

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LivePerson

34

Live Chat, Messaging and Chatbots Solution Provider

LivePerson is the industry leader in live chat and messaging solutions that increase sales and improve customer care. Read more about LivePerson

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Marchex Call Tracking

29

Call tracking for digital marketing strategies

Marchex Call Tracking enables businesses to attribute phone calls to the media channel, block unwanted calls and get advance conversation analytics. Read more about Marchex Call Tracking

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Marchex Call Tracking

29

Call tracking for digital marketing strategies

Marchex Call Tracking enables businesses to attribute phone calls to the media channel, block unwanted calls and get advance conversation analytics. Read more about Marchex Call Tracking

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Brazen

23

AI-powered chat platform for recruiting

Brazen is an all-in-one chat solution for recruiting and HR which offers features such as scheduled chats, AI-powered chatbots, candidate pre-screening, online event planning, and more. The cloud-based tool allows employers to engage with their candidates using a range of chat options. Read more about Brazen

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Brazen

23

AI-powered chat platform for recruiting

Brazen is an all-in-one chat solution for recruiting and HR which offers features such as scheduled chats, AI-powered chatbots, candidate pre-screening, online event planning, and more. The cloud-based tool allows employers to engage with their candidates using a range of chat options. Read more about Brazen

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Conversational AI Platform Software Comparison