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SmartAction Logo

AI virtual agents for managing customer experience

Table of Contents

SmartAction - 2026 Pricing, Features, Reviews & Alternatives

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SmartAction overview

What is SmartAction?

SmartAction offers specialized AI-driven virtual agents tailored for customer-centric brands aiming to deliver exceptional customer experiences. Through its cutting-edge technology and CX services, it facilitates seamless conversational AI interactions across voice, chat, and text channels, allowing human agents to focus on essential and high-priority conversations. It offers the following features:

- End-to-end conversational AI

- Self-service via voice, chat and text messages

- Integration with contact center and business applications

- Personalized customer support

Starting price


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SmartAction’s user interface

Ease of use rating:

SmartAction reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

SmartAction's features

Features rating:

Machine learning
Natural language processing

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SmartAction support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat

Training options

Documentation

SmartAction FAQs

Q. Who are the typical users of SmartAction?

SmartAction has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does SmartAction support?

SmartAction supports the following languages:
English, Spanish


Q. Does SmartAction offer an API?

No, SmartAction does not have an API available.


Q. What level of support does SmartAction offer?

SmartAction offers the following support options:
Phone Support, Email/Help Desk, Chat

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