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Fathom Logo

Free AI Meeting Assistant - Never take notes again!

Last updated: December 2024

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Fathom - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Fathom?

Fathom is the free AI meeting assistant that records, transcribes, highlights, and summarizes your Zoom, Google Meet or Microsoft Team meetings so you can focus on the conversations instead of taking notes.

Starting from

0

Fathom's key features

GetApp's analysis of 241 verified user reviews collected between November 2022 and October 2024 identified Fathom's most critical features and how it performs according to users.

Features

4.9

/5

581

Ease of use

5.0

/5

581

Automatic Transcription

Reviewers appreciate Fathom's Automatic Transcription feature for its accuracy and time-saving benefits. They find it helpful for creating detailed summaries and linking notes to timestamps, which aids in quick reference and thorough documentation. Users report that it allows them to focus more on client interactions without worrying about manual note-taking. They also highlight the integration with HubSpot for automatic task creation and the ability to search transcripts for specific keywords, enhancing productivity and efficiency. Of the 147 Fathom users who gave detailed accounts of their use of Automatic Transcription, 99% rated this feature as important or highly important.


Call Transcription

Users find Fathom's Call Transcription valuable for keeping track of key insights and providing reliable records of meetings. They appreciate the accuracy and searchability of the transcriptions, which help in reviewing and recalling details. Reviewers indicate that it allows them to focus on the meeting rather than note-taking and aids in summarizing meeting notes. They also mention the benefit of receiving summaries and action items promptly after calls, making follow-ups easier. Of the 54 Fathom users who gave detailed accounts of their use of Call Transcription, 98% rated this feature as important or highly important.


Speech Recognition

Reviewers highlight the accuracy and speed of Fathom's Speech Recognition. They appreciate its ability to identify speakers and transcribe conversations accurately, even with different accents and dialects. Users report that it helps in distinguishing who said what, which is important for context and follow-up tasks. They also find it useful for creating detailed meeting summaries and action items, although some note occasional errors in attributing speech to the correct speaker. Of the 94 Fathom users who gave detailed accounts of their use of Speech Recognition, 95% rated this feature as important or highly important.


Recording

Users appreciate Fathom's Recording feature for capturing all talking points and allowing easy reference to specific parts of the conversation. They find the timestamps linked to the recording helpful for navigating and reviewing meetings. Reviewers mention the convenience of sharing recordings with others and the ability to focus on conversations without worrying about missing details. They also highlight the integration with other tools and the immediate availability of recordings after meetings. Of the 86 Fathom users who gave detailed accounts of their use of Recording, 94% rated this feature as important or highly important.


Meeting Management

Reviewers find Fathom's Meeting Management capabilities helpful for organizing and tracking meetings. They appreciate the reminders and the ability to start meetings directly from Fathom. Users report that it simplifies note-taking and action item creation, allowing them to focus on the meeting itself. They also mention the benefit of receiving organized summaries and notes, which can be easily shared with participants. The integration with various meeting platforms is also highlighted. Of the 47 Fathom users who gave detailed accounts of their use of Meeting Management, 87% rated this feature as important or highly important.


Annotations

Users appreciate Fathom's Annotations feature for its accuracy and flexibility. They find it helpful for highlighting key parts of meetings and creating action steps. Reviewers report that it eliminates the need for manual note-taking, allowing them to actively listen during meetings. They also mention the ability to customize annotations and the integration with other tools like Notion. Some users highlight the AI's capability to accurately summarize and annotate meetings, enhancing their workflow. Of the 16 Fathom users who gave detailed accounts of their use of Annotations, 81% rated this feature as important or highly important.


All Fathom features

Call Recording
Speech-to-Text Analysis
Natural Language Processing
Playback Controls
AI/Machine Learning
Collaboration Tools
Real-Time Analytics
Multi-Language
CRM
Machine Learning

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Fathom pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

4.9

/5

581

Starting from

0

Fathom support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum

Training options

Documentation

Fathom reviews

Overall rating

5.0

/5

581

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.88/10
Rating distribution

5

4

3

2

1

565

16

0

0

0

Pros
It is simple to use and the notes I get back are wonderful, useful and actionable. Customer support has been amazing, very responsive.
The new notes feature where you can change the format of the notes entirely with a click of the button (change templates) is outstanding. And the Zapier integration is great.
Easy to turn off if not appropriate to record that particular Zoom call. The transcription process is amazing and even picks up soft-spoken individuals and those who may have a strong accent.
Cons
I'm afraid the rug will get ripped out from under me and I'll have to pay to access my files some day.
Inability to upload external recordings for processing, but aware this is on the roadmap for the future.
My only downside is when someone uses screenshare the fathom app can't also appear.

Fathom FAQs

Q. What type of pricing plans does Fathom offer?

Fathom has the following pricing plans:
Starting from: $0.00
Pricing model: Free


Q. Who are the typical users of Fathom?

Fathom has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Fathom support?

Fathom supports the following languages:
English, French, German, Italian, Portuguese, Spanish


Q. Does Fathom offer an API?

No, Fathom does not have an API available.


Q. What other apps does Fathom integrate with?

Fathom integrates with the following applications:
Zapier, HubSpot CRM


Q. What level of support does Fathom offer?

Fathom offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum

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