App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
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Sparrow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified agent desktop and productivity suite
Sparrow Alternatives & Competitors (2026)
Top 8 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
0.6
Value for money
Starting price
0.4
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.4
Value for money
Starting price
0.5
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.1
Value for money
Starting price
0.4
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
RSVPify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based event management and ticketing solution
0.3
Value for money
Starting price
0.1
Functionality
Electronic Payments
5/5
Credit Card Processing
5/5
Sponsorship Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.7
Value for money
Starting price
0.4
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
0.3
Value for money
Starting price
0.2
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.4
Value for money
Starting price
0.5
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.1
Value for money
Starting price
0.5
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.7
Value for money
Starting price
0.6
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
Value for money
Starting price
0.2
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.5
Value for money
Starting price
0.7
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
0.6
Value for money
Starting price
0.4
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Zaui
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Making reservations easy for tourism companies
0.7
Value for money
No pricing info
Starting price
0.7
Functionality
Multi-Day Booking
5/5
Itinerary Creation
5/5
Vendor Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
0.7
Value for money
Starting price
0.5
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
0.5
Value for money
Starting price
0.5
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
0.6
Value for money
Starting price
0.5
Functionality
Callback Scheduling
5/5
Queue Management
4.9/5
IVR
4.8/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Platform for selling and managing event tickets and more
Value for money
No pricing info
Starting price
0.3
Functionality
Season Tickets
5/5
Promotions Management
5/5
Customer Data Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.7
Value for money
Starting price
0.8
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based sales execution platform for businesses
0.6
Value for money
No pricing info
Starting price
0.4
Functionality
Engagement Tracking
5/5
Sales Onboarding & Training
5/5
Sales Reports
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HoduCC Contact center software for sales and support teams
0.2
Value for money
Starting price
0.3
Functionality
Call Scripting
5/5
Manual Dialer
5/5
Preview Dialer
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Call Scripting
5/5