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Avalara vs Sovos Intelligent Compliance Cloud Comparison

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Overview

Avalara aims to help businesses get tax compliance right. Avalara customers face demanding tax obligations imposed by state,...

Sovos Intelligent Compliance Cloud is a tax compliance & reporting software which provides three core functions on one platform...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

116

64

17

7

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

3.8

(16)

5

4

3

2

1

4

7

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

Pros

Big improve, make that massive improvement over Vertex. In fairness, the move to Netsuite solidified the Avalara move.
For daily use, the Walk me Through help feature, and the great wealth of help articles and FAQs, make it easy to find the answer to any questions.
Overall, I've had a great experience. Ve got a great customer service rep who has been nothing but helpful throughout the entirety of my experience with Avalara.

Pros

We conducted testing and worked with our M.S.R. to resolve each issue so we're hoping for a smooth Q1 in 2020.
It is a much better tax program than our old software,and we are able to get better reporting from this software as well.
Intuitive interface and robust help menu means that even if you don't know how to complete something you can figure things out fairly quickly.

Cons

Reminds me of the old Microsoft model (maybe still current model?) and it can be very irritating. If you have a tax problem, the last thing you need is more costs and a wait time.
We were only able to check theses datas as "avoid", but they were considered in the number of transactions we pay in our annual plan. So we were paying for this mistake.
I would not recommend going with Avalara due to the horrible customer service and the fact state agencies hate working with them (and that is a quote from 5 different states).

Cons

Threshold reporting for various jurisdictions is a must and is missing.
I have noticed a large number of errors in calculating sales tax, had too many issues with the implementation team.
To many groups and the hand off from one group to the next is dismal.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features12
  • API
  • Accounting Integration
  • Administrative Reporting
  • Archiving & Retention
  • Certificate Management
  • Collections Management
  • Compliance Management
  • Configurable Workflow
  • Content Management
  • Data Import
  • Data Import/Export
  • Data Storage Management
  • Data Verification
  • ERP Integration
  • Financial Analysis
  • ISO Management
  • Invoice Management
  • Monitoring
  • POS Integration
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Rules-Based Workflow
  • Sales Reporting
  • Sales Tax Management
  • Transaction History
  • Workflow Management
  • eCommerce Integration
  • Total features21
  • API
  • Accounting Integration
  • Administrative Reporting
  • Archiving & Retention
  • Certificate Management
  • Collections Management
  • Compliance Management
  • Configurable Workflow
  • Content Management
  • Data Import
  • Data Import/Export
  • Data Storage Management
  • Data Verification
  • ERP Integration
  • Financial Analysis
  • ISO Management
  • Invoice Management
  • Monitoring
  • POS Integration
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Rules-Based Workflow
  • Sales Reporting
  • Sales Tax Management
  • Transaction History
  • Workflow Management
  • eCommerce Integration

Integrations

  • Total integrations105
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations5
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Avalara vs. Sovos Intelligent Compliance Cloud

See how Avalara and Sovos Intelligent Compliance Cloud stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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