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CUBIC Logo

Integrated software for the municipal sector

Table of Contents

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CUBIC - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2025

CUBIC overview

What is CUBIC?

CUBIC is a utility billing software designed to help businesses provide a powerful billing and customer information system to manage utility operations. It lets users handle customer information, bills, cash receipts, usage, and payment history on a unified interface. Administrators can also conduct multiple search criteria for account inquiries, update and electronically input data in real-time, and generate receipts. CUBIC also provides reporting and extensive statistics capabilities based on customers, services, rates, and routes, and more.

Starting price

4000per user

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CUBIC’s user interface

Ease of use rating:

CUBIC reviews

Overall rating

4.6

/5

13

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.62/10
Rating distribution

5

4

3

2

1

9

3

1

0

0

Pros
“But there are a lot of steps to do on somethings to accomplish a task. Thank goodness for the Customer Service Support.”
PT

Pam T.

Office Assistant

“The training you receive is amazing and this helps a lot knowing that you can always call and talk with someone and they can typically assist you.”
PT

Pam T.

Office Assistant

“Overall, my experience has been good with it. Frey has great customer support to help navigate the difficult things.”
Verified reviewer profile picture

Aaron J.

Deputy Clerk-Treasurer

Cons
“Maybe by the next round of reviews, I will have a dislike or two.”
DS

Dona S.

Payroll Coordinator

“I have yet to find anything I dislike with CUBIC.”
SW

Shelley W.

Office Administrator

“Consolidation of user accounts is difficult. The local school has multiple meters, so each meter has it's own account.”
Verified reviewer profile picture

Aaron J.

Deputy Clerk-Treasurer

Who uses CUBIC?

Based on 13 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Government Administration
Utilities
Nonprofit Organization Management

Use cases

- Not enough reviews
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-
-
-
-

CUBIC's key features

Most critical features, based on insights from CUBIC users:

Reporting & statistics
User management
Accounting
Billing & invoicing

All CUBIC features

Features rating:

ACH payment processing
Contact database
Customer management
Customizable templates
Electronic payments
For electricity
For natural gas
For trash
For water
Forecasting
Historical reporting
Meter data management
Metered billing
Non-Metered billing
Online payments
Payment collection
Penalty/Cut-Off processing
Rate management
Self service portal
Third-Party integrations
Usage tracking/analytics
Work order management

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CUBIC pricing

Value for money rating:

Starting from

4000

/user

One-time payment

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CUBIC price and value

Value for money rating:

To see what individual users think of CUBIC's price and value, check out the review snippets below.

“But there are a lot of steps to do on somethings to accomplish a task. Thank goodness for the Customer Service Support.”
PT

Pam T.

Office Assistant

“The training you receive is amazing and this helps a lot knowing that you can always call and talk with someone and they can typically assist you.”
PT

Pam T.

Office Assistant

CUBIC support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

In Person
Live Online

CUBIC FAQs

Q. Who are the typical users of CUBIC?

CUBIC has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does CUBIC support?

CUBIC supports the following languages:
English


Q. Does CUBIC offer an API?

No, CUBIC does not have an API available.


Q. What level of support does CUBIC offer?

CUBIC offers the following support options:
Email/Help Desk, Phone Support

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