Hiboutik vs Odoo 

Square Point of Sale

Gofrugal

Paladin Point of Sale and Inventory Management

Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital receipts, inventory, reports, and more.

GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS) solutions suitable for multiple trades, with a cloud-based option boasting multi-store management, inventory control, purchase automation, BI reporting & data syncing for offline access

Point of Sale with complete business management for independent retailers. Track inventory, automate ordering, and report sales.

Hiboutik is a cloud-based POS (point of sale) solution for eCommerce businesses and retail stores. It offers tools for managing sales, inventory, customers, payments, prices, promotions, and more, and can be used on any web-enabled device including PCs, Macs, mobile phones, and tablets

Activity Dashboard

Barcode/Ticket Scanning

Customer Accounts

Customer History

Discount Management

eCommerce Management

Electronic Payments

Electronic Signature

Gift Card Management

Inventory Management

Inventory Tracking

Invoice Management

Layaway Management

Loyalty Program

Mobile App

Multi-Channel Management

Payment Processing

Point of Sale (POS)

Product Catalog

Receipt Management

Reporting & Statistics

Restaurant POS

Retail POS

Returns Management

Sales Reports

Search/Filter

Third-Party Integrations

Transaction History

Hiboutik

Android

Web-based

Odoo 

Basic

Freelancers

Small Business

Mid-size Business

ZAGARELI

QuickBooks Online

QuickBooks Online is an all-in-one online business software designed to help manage business finances. The platform is built to scale businesses, unlocking insights and providing the functionality of a larger team, all on one integrated platform.

QuickBooks Enterprise

QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access to customer, employee, and vendor information. The software includes tools for managing inventory, shipping, sales orders, pricing, tasks, invoicing, reporting, and more.

NetSuite

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Technical Assistant

Customer support could be a bit slow at times, especially if you’re on one of the lower-tier plans, which is frustrating when you need help quickly.

Support is great even if you are in the free level Odoo support is there to help you!

Marketing Head

Customer service support is prompt and very helpful to solve my issues.

Odoo Inventory enables warehouse managers to smartly manage their warehouse and maximize their inventory efficiency by reducing stock levels and avoiding stock-outs. Manage your manufacturing chain of products, define quality-control tests and automate product routing.

360 Degree Feedback

Access Controls/Permissions

Accounting

Accounting Integration

Accounts Payable

Accounts Receivable

ACH Payment Processing

Activity Tracking

Agile Methodologies

Aging Tracking

Alerts/Escalation

Alerts/Notifications

Applicant Tracking

Approval Process Control

Approval Workflow

Asset Lifecycle Management

Asset Tracking

Attendee Management

Audit Management

Audit Trail

Automated Quoting

Automated Routing

Automated Scheduling

Automatic Billing

Autoresponders

Backorder Management

Bank Reconciliation

Bar Chart

Barcode Recognition

Barcoding/RFID

Batch Processing

Benefits Management

Bid Management

Billing & Invoicing

Billing Portal

Bill of Material Analysis

Bills of Material

BOM Creation

Budgeting/Forecasting

Budget Management

Buy Side (Suppliers)

Calendar Management

Calendar/Reminder System

Calendar Sync

Campaign Management

Cancellation Management

Capacity Planning

Cash Management

Catalog Management

Change Management

Check-in/Check-out

Check Writing

Client Management

Client Portal

CMS Integration

Collaboration Tools

Color Codes/Icons

Commenting/Notes

Compatibility Testing

Compensation Management

Completion Tracking

Compliance Management

Configurable Workflow

Contact Database

Contact Management

Content Management

Contingency Billing

Contract Drafting

Contract/License Management

Cost-to-Completion Tracking

Cost Tracking

Credit Card Processing

Custom Development

Customer Database

Customer Portal

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Invoices

Customizable Templates

Dashboard

Data Extraction

Data Import/Export

Data Modeling

Data Synchronization

Data Visualization

Debugging

Delivery Management

Delivery Tracking

Demand Forecasting

Deployment Management

Design Management

Digital Signature

Reviews for Odoo come from a wide variety of industries, including information technology and services (12% of reviewers), computer software (9%), and retail (5%). The most frequent use case for Odoo cited by reviewers is CRM (35% of reviewers).

Users and use cases

Reviewers indicate that Odoo’s free Community version is valuable for small businesses, and some users report the open-source customization as a cost-saving advantage. However, some reviewers feel costs escalate quickly with more modules, users, or advanced features.

Value for money

Odoo is a CRM solution offering key features such as billing and invoicing, inventory management, and sales pipeline management, among others.

Open Source

Windows

iPad

Linux

iPhone

Zoho CRM

ERPNext

SAP S/4HANA Cloud

Dynamics 365

Zoho One

SAP Business One

Salesforce Sales Cloud

HubSpot CRM

Sage Intacct

Sage 50 Accounting

Zoho Desk

Bitrix24

WordPress

SAP Concur

Shopify

Acumatica Cloud ERP

Standard

Custom

Challenging updates and upgrades

Keep in mind that too many modules with customizations and integrations can be harder to test for version upgrades.

73% of reviewers feel negative about Odoo’s updates and upgrades. Users indicate that upgrading to new versions is often time-consuming, complex, and may require technical expertise. They say customizations and integrations can break during updates, leading to additional work and potential downtime. Reviewers mention that frequent changes, lack of backward compatibility, and unclear upgrade paths create frustration. Many feel that the process disrupts business operations and sometimes introduces new bugs or compatibility issues, making regular maintenance a significant challenge.

Complicated and costly payment structure

We signed up for their subscription at $13.60/month, only to be charged over $30 in the second month despite not adding any apps or users.

VP SALES

You have 0 access to people on the phone, its ONLY by email, that you the system doesnt work with square, that the person who sold me the product, did not explain everything correctly to match my business needs, that there are glitches with the system that sometimes requires an internal odoo developer to fix, that you have pay for implementation but that there its no first free training  based on your company needs.

73% of reviewers feel negative about Odoo’s payment system. Users report unexpected charges, unclear billing, and additional fees for extra features or support. They say the cost of implementation, customization, and user licenses can quickly escalate, sometimes exceeding initial budgets. Reviewers mention difficulties with refunds, subscription adjustments, and being forced to upgrade or pay for essential functions. Many feel that the payment process lacks transparency and flexibility, making it challenging to manage costs and access necessary services.

Slow and ineffective email support

Director

They took their time (before signing up they responded in 24 hours) to reply despite many emails and always rejected my request saying their system is good enough for my company.

56% of reviewers feel negative about Odoo’s email response. Users say support tickets and email inquiries often receive delayed replies, sometimes taking days or weeks to address. They report that responses can be generic, unhelpful, or require multiple follow-ups before issues are resolved. Reviewers indicate that lack of timely communication leads to frustration, especially when urgent problems arise. Many feel that the slow support process undermines the efficiency of the system and leaves them without reliable assistance when needed.

Limited and outdated documentation

Managing Director

As soon as I started giving him negative feedback on my initial experience (documentation was COMPLETELY out of date - Support had to send me a totally different workflow to get basic task of connecting bank accounts set up) and the fact that I was concerned what else might be out of date...he flippantly said that their docs are often outdated and that's just how it is....then HUNG UP on me mid-sentence (if line disconnected, I'd assume he'd call me back - but never did).

University average technician

Sometimes the documentation can be less detailed for certain specific functionalities making it difficult to customize or troubleshoot without outside help.

44% of reviewers feel negative about Odoo’s support documentation. Users report that official guides and manuals are often outdated, incomplete, or lack detail for specific functionalities. They say this makes configuration and troubleshooting difficult, especially for new users or those without technical expertise. Reviewers indicate that finding clear answers frequently requires relying on community forums or third-party consultants, which can slow down implementation and problem resolution. Many feel that the lack of comprehensive documentation increases the learning curve and dependence on external help.

Frequent bugs and reliability concerns

Senior Director Of Digital Marketing

Its platform sometimes presents certain Bugs and lags which causes the work to be delayed, it still needs better optimization. Although it has an open source community, it still lacks a section of tutorials and proper guides for users.

73% of reviewers feel negative about Odoo’s bugs and issues. Users report encountering frequent errors, glitches, and system lags that disrupt daily operations. They say some bugs persist for months before being fixed, and troubleshooting often requires technical expertise. Reviewers mention that error messages can be unclear, making it hard to identify and resolve problems. Many express frustration with the impact on business processes, noting that reliability concerns sometimes lead to lost productivity, additional costs, and a need for constant support.

Hiboutik vs Odoo  Comparison (2026)

Hiboutik vs Odoo Comparison (2026)

Hiboutik

Odoo

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives