HoneyBook vs OpenCRM

PayPal

QuickBooks Online

Jobber

PayPal provides an end-to-end suite of tools that can integrate with a business's existing systems and service providers. Its network of shoppers and businesses provides AI-driven data insights to help businesses reach new customers and drive results.

QuickBooks Online is an all-in-one online business software designed to help manage business finances. The platform is built to scale businesses, unlocking insights and providing the functionality of a larger team, all on one integrated platform.

Jobber is field service management software that helps home service businesses stay organized and deliver great customer experiences. With AI tools like Jobber Copilot and automated marketing features, teams can manage more work while delivering five-star service.

Bachelor in Supply Chain Management

The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly

Sales Manager

I like that HoneyBook has great customer support team that offers assistance for any queries reported 24/7.

Say hello to the only proposal you’ll ever need.
Invoice, agreement, and payment are together at last. That means a seamless experience for your clients—and more cha-ching for you.  Professional, beautiful templates and smart notifications make it easy for clients to say yes.

Access Controls/Permissions

Accounting

Accounting Integration

Accounts Payable

Accounts Receivable

ACH Payment Processing

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Scheduling

Authentication

Availability Management

Billing & Invoicing

Billing Portal

Business Process Automation

Calendar Management

Calendar/Reminder System

Calendar Sync

Client Management

Client Portal

Client Tracking

Collaboration Tools

Completion Tracking

Confirmations/Reminders

Contact Database

Contact Management

Content Generation

Content Library

Contract Drafting

Contract/License Management

Credit Card Processing

Customer Accounts

Customer Database

Customizable Dashboard

Customizable Forms

Customizable Invoices

Customizable Templates

Dashboard

Data Import/Export

Data Security

Data Synchronization

Deadline Management

Debit/Credit Card Processing

Design Templates

Digital Signature

Document Management

Document Storage

Document Templates

Electronic Payments

Electronic Signature

Email Management

Email Templates

Employee Management

Employee Scheduling

Event Scheduling

Expense Tracking

Facility Scheduling

File Sharing

Financial Management

For AEC Industry

For iPad Devices

For Mac Devices

Forms Automation

Forms Management

For Photography Studios

For Small Businesses

For Startups

General Ledger

Group Scheduling

Hourly Billing

In-Person Payments

Interaction Tracking

Invoice Creation

Invoice History

Invoice Management

Invoice Processing

Job Management

Lead Generation

Lead Management

Lead Qualification

Live Chat

Meeting Management

Mobile Access

Mobile App

Mobile Payments

Monitoring

Multi-Channel Communication

Multiple Projects

Natural Language Processing

No-Code

Onboarding

Online Booking

Online Invoicing

Online Payments

Payment Gateway Integration

Payment Processing

Personalization and Recommendation

Point of Sale (POS)

By industry, HoneyBook reviewers are most commonly professionals in photography (29%). The most frequent use case for HoneyBook cited by reviewers is billing and invoicing (60% of reviewers).

Users and use cases

Some users say HoneyBook’s pricing feels high, especially for freelancers and small businesses, and they compare it unfavorably to cheaper competitors. Reviewers appreciate the included features and time savings, and some reviewers find referral discounts valuable. Some users report affordability and flexible pricing tiers, though others feel transaction fees add up.

Value for money

The HoneyBook integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.2 out of 5 for its integration with HoneyBook), Calendly (an appointment scheduling product, 4.8), and Google Calendar (a scheduling product, 4.9).

Integrations

HoneyBook is a billing and invoicing tool offering key features such as billing and invoicing, payment processing, and electronic signature, among others.

HoneyBook

Web-based

iPhone

Android

Windows

Linux

Chromebook

17hats

monday.com

Dubsado

Docusign

HubSpot CRM

QuickBooks Enterprise

Asana

Sprout Studio

Proposify

Zoho CRM

Stripe

Google Workspace

Calendly

PandaDoc

Starter

Essentials

Premium

Slow and inflexible payment processing

Master cake artist

It takes up to 4 days otherwise for payments to arrive in your account, but I just wait it out due to the astronomical fees.

Owner/Pinterest Management

I am not a big fan of the delay in the payment to my bank.

44% of reviewers feel negative about HoneyBook’s payment processing. Users report frustration with slow deposit times, sometimes waiting several days for payments to reach their accounts. Some reviewers dislike the lack of options for direct payment methods and the inability to turn off HoneyBook’s payment system. They mention high transaction fees and limited flexibility in handling recurring or in-person payments. Reviewers also note issues with payment disputes and challenges integrating with other accounting or payment platforms.

Email delivery and usability issues

Owner

Additionally, the emails that Honeybook kicks out for proposals, payments, contracts and the like have reportedly found their way to many of my customer's spam box.

40% of reviewers feel negative about HoneyBook’s email communication features. Users indicate that emails sent through the platform often end up in clients’ spam folders or experience delivery delays. Some reviewers find the email automation and template system confusing and restrictive, making it difficult to customize workflows. They report problems with batch emailing, lack of alerts, and limited integration with external email services. Reviewers also mention that clients sometimes find the email threads cumbersome or prefer direct communication outside the platform.

Comprehensive project tracking

Band Manager

Honeybook is an amazing software because it allows me to organize and keep track of all my bookings and projects in a nice, clean manner.

97% of reviewers feel positive about HoneyBook’s tracking capabilities. Reviewers indicate that they can easily monitor bookings, leads, tasks, and project progress in a single platform. Users say the tracking tools help them stay on top of deadlines, manage follow-ups, and analyze business performance through reporting and analytics. Some reviewers find that having all tracking information in one place streamlines their workflow and ensures nothing falls through the cracks. They value the ability to track expenses, contracts, and client communications efficiently.

Streamlined business organization

Wedding photographer 

I love how it organized my business for me and has streamlined so many of my tasks.

97% of reviewers feel positive about HoneyBook’s organization features. Users report that the platform centralizes all business information, helping them manage projects, schedules, and tasks in one place. Reviewers appreciate that HoneyBook brings structure to their workflow, making it easier to handle a higher volume of work without missing important details. Some users say the organized interface reduces stress and increases their sense of professionalism. They find that staying organized with HoneyBook leads to improved productivity and business growth.

Automated payment reminders benefit

Owner/Creative manager

Another very important aspect for me is that we can set payment reminders and I can customize payment amounts and due dates.

Designer

The system even sends out payment reminders to our clients so we don't have to...which is definitely a major plus.

97% of reviewers feel positive about HoneyBook’s payment reminders. Reviewers indicate these reminders help them avoid missed deadlines and reduce the need for manual follow-ups with clients. Users say automated reminders save them time, allowing them to focus more on their core work and less on administrative tasks. Some reviewers find that reminders keep both themselves and their clients on track with payments and project milestones. They appreciate being able to customize reminders and due dates, which they feel enhances client communication and improves overall business efficiency.

Photography

I used HoneyBook to schedule appointment for photography, I found it easy to schedule clients for their photo sessions and manage their invoice and payments.

CEO and Lead Consultant

I use it for recurring invoices, contracts, and customer management.

Business Owner-Property Bookkeeper

I use HoneyBook in place of many individual software and apps I used before for scheduling, payment process, client portal, contracts, intake forms and more

Manager

I appreciate it because I can perform my work without switching between multiple applications; it offers all the essential tools to enhance my efficiency, and I find that my closing tasks are more organized and quicker.

Mobile Marketing Lead

I liked its ability to track the invoice from sending to payment, as it documents all of that in the records with date and time efficiently.

It enables us to create digital invoice forms and link them to customer records and email with ease.

Owner, manager

Auto reminder follow ups, financial records, project recap, booking forms and how the project details auto populate

Self-employed

HoneyBook has proven to be one of the most effective tools I've utilized, particularly for small businesses ,It greatly reduces the time spent on client management.

I was able to batch emails ahead of time, and see when they had been read.

Splunk System Administrator

The current mode of delivering proposals and contracts takes less of my time and response rates are also quicker since everything can be done in one pipe.

CEO Owner

Honey books makes my small business look professional when creating invoices and taking payments.

IT Manager

It has seamless features that help us conduct recurring and billing with efficiency.

Owner and Lead Bartender

It kept my contracts organized so I could easily find information about my clients and what we agreed on.

Graphic Designer

I feel it can make even smaller businesses like mine look very polished and professional.

The branding removal is only in the higher tier prices, it is not that big of a deal but for starting out on a budget does not help.

Fitness Coach

I continued to like the like the service, but the price is too steep for me now, and isn't providing anything woth the price increase.

I didn't like is that the more advanced features had a bit of a more steeper learning curve.

Beauty Specialist

HoneyBook offers various templates, contracts, proposals, and a client inquiry management platform.

It's a one stop for managing clinets their reocurring payments.

As a solo entrepreneur, budget is tight and the barrier to entry is around $40 a month.

Programs and Operations Assistant

I like that it sends follow up reminders for client inquiries as our company gets busy at times.

HoneyBook vs OpenCRM Comparison (2026)

HoneyBook

OpenCRM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives