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Client management for freelancers & SMBs
HoneyBook is a cloud-based CRM solution designed for small businesses and freelancers that helps users to manage business processes, from consultation to billing. The platform enables users to manage projects, book customers, send invoices, sign online contracts and manage payments.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.7
/5
560
Starting from
39
Per month
Flat Rate
Value for money contenders
Functionality
4.6
/5
560
Total features
135
39 categories
Functionality contenders
Overall Rating
4.8
/5
560
Positive reviews
490
47
13
5
5
Overall rating contenders
Alyssa P.
Founder & Creative Director
Design, self-employed
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Alyssa: Hi, my name's Alyssa and I'm the founder and creative director of a web design studio. I give...
Naomi D.
Owneer
Writing and Editing, self-employed
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Naomi: Hi, my name is Naomi. I am the owner of a business and I give Honeybook a five out of five. For...
Carlos O.
Photography, 1-10 employees
Used daily for 2+ years
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Customer service is great, they get back to asap and help you with anything.
Automating my payments and collecting for me. Using the app i don't have to be in front of a computer to check on customers contracts.
no scheduling within the software in which I heard they were working on this. The ability to add someone that works for you and not see contract just logistics.
Happy to hear you are enjoying the HB app Carlos! Please keep an ear out shortly for more news on exciting up coming features!
Steve S.
Photography, 1-10 employees
Used daily for 2+ years
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Honeybook continues to be a game-changer for our photography business. It has been an integral part of our daily workflow for years now. This year they added calendar and booking functionality.
Love the customer service. Whenever I need help they are always right there. We use HB for every booking. As soon as a lead goes active, we start a new project and manage everything from communication to proposal to contact to invoicing with HB.
There could maybe be more freedom to customize but really it's just an advanced issue. First world problems.
Kathryn K.
Events Services, 1-10 employees
Used daily for 6-12 months
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I felt like the app looked great and had great potential, but the clunky UI design left me frustrated. We had been using it for almost a year and still felt that something just wasn't clicking. We ended up moving away from Honeybook and chose another program that was more specific to our industry.
The look and feel of the app is very clean, love the ability to add images and customize the look and feel of contracts, flyers, brochures and more. Adding a custom form field to our website was easy to do. Automation feature seems nice, but we didn't really use it.
In contracts the most frustrating thing is that you can only add line items at the very bottom of the invoice. That means if you have a very long invoice and want to add a line to the top of the page, you have to add a line at the bottom and drag it all the way up to the top ( which is extremely tedious ). It wastes so much time that it made me wonder if we wasted more time trying to use this clunky app than just doing things the way we were used to in excel!
Matthew K.
Photography, self-employed
Used daily for less than 6 months
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Overall it has been a Godsend. I am feeling much better about how I manage my business with Honeybook.
I love using Honeybook! I've tried a couple other CRM softwares, and this one is by far the easiest to deploy and keep me on track. It is logical and feels easy to use, which has kept me using it rather than reverting to inefficient paper tracking. The customer service has been great: always quick and friendly to answer questions and help me through something I didn't understand. I would highly recommend Honeybook to anyone.
The calendar sync is sometimes glitchy, but that could also be user error. One thing that would make it better would be an easy way to override when I am considered "busy" on my Google Calendar that syncs in. I'd also love to have SMS communication with my clients, but rumor has it they are working on this.
Charlie P.
Marketing and Advertising, 1-10 employees
Used daily for 6-12 months
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8/10. Once the client has paid the first time, their automated recurring payment solution is working really well for me.
I moved away from Quickbooks online because they didn't have an easy way to send customers automatic recurring invoices. Honeybook had pre-built service agreements along with the automated recurring payments feature I needed for my business. It was appealing to work with them because set up was very easy to get what we needed up and running
After a client pays their invoice, it usually takes 12-24 hours for Honeybook to send me a confirmation email saying they've paid. This is (I don't use this word often) absurd. With Quickbooks, I know payment confirmation comes in within 10 minutes. Especially if I am going to start work with a client right as they pay, this hurdle in their platform stops me from getting to work right away. It usually leads to me emailing my customer "Did you pay the invoice?" then them replying "I did!" then me looking into Honeybook wondering why the heck it hasn't come in and making me look foolish to my client... Then I finally get the notification the next day. It's the #1 feature request they need to get updated.
How do I set up HoneyBook?
To set up a HoneyBook account, users can click on the icon in the top right corner, and click on Company Settings. From there, users can upload and add company-branded elements under the Company Brand tab. Once this is done, users can connect their bank account, and set up any integrations under the Integrations and Bank Details tab.
What is HoneyBook used for?
Does HoneyBook integrate with Quickbooks?
Is HoneyBook a CRM?
Does HoneyBook integrate with Squarespace?