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HoneyBook Logo
HoneyBook
4.8
(605)

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Client management for freelancers & SMBs

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(155)

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HoneyBook Pricing, Features, Reviews and Alternatives

HoneyBook product overview

Price starts from

19

Per month

Flat Rate

What is HoneyBook?

HoneyBook is a cloud-based CRM solution designed for small businesses and freelancers that helps users to manage business processes, from consultation to billing. The platform enables users to manage projects, book customers, send invoices, sign online contracts and manage payments.

Key benefits of using HoneyBook

• The secure online payment functionality within HoneyBook saves the time, effort and money needed to make multiple trips to the bank each week to deposit checks received.

• HoneyBook provides users with powerful tools to automatically track payment schedules, reservations, and leads.

• The reporting feature allows users to monitor analytics on key metrics, including the combined value of all events, success rates, the percentage of posting, and more.

• HoneyBook allows users to set up email reminders that are automatically sent to customers when payments are due

• The platform enables all parties to see and share timelines, view event details such as dates, times, and addresses and communicate via email.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Webinars
Documentation
Live Online
Videos

HoneyBook pricing information

Value for money

4.7

/5

605

Starting from

19

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

HoneyBook features

Functionality

4.6

/5

605

Total features

129

41 categories

Most valued features by users

Activity Dashboard
Third-Party Integrations
API
Reporting/Analytics
Reporting & Statistics
Data Import/Export
Alerts/Notifications
Workflow Management

HoneyBook users reviews

Overall Rating

4.8

/5

605

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.34/10
Rating distribution

5

4

3

2

1

515

59

17

5

9

Pros
Honeybook is an amazing software because it allows me to organize and keep track of all my bookings and projects in a nice, clean manner.
I am also a big fan of most all of the templates that they provide for you to help set your business up for success.
I love being able to manage contracts, invoices, proposals, bookkeeping, and client communication all in the same platform. The concierge service is fantastic as well.
Cons
I hate myself for not trusting Honeybook sooner. So much grief and agonizing over my "DIY contract & invoicing system" so many wasted hours and sleepless nights.
Buggy, intermittent problems coupled with poor tech suport.
I also with it would sync directly to ical. I hate having to make it use google becuase if google runs out of space it doesnt tell me and then i have a calendar issue.
ND
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Naomi D.

Owner

Publishing, self-employed

Review source

Overall Rating

Perfect for Managing My Small Business

Reviewed 2 years ago

Transcript

Naomi: Hi, my name is Naomi. I am the owner of a business and I give Honeybook a five out of five. For...

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Alyssa P.

Founder & Creative Director

Design, self-employed

Review source

Overall Rating

Using HoneyBook is like having a personal sales assistant helping me run my business 24/7

Reviewed 3 years ago

Transcript

Alyssa: Hi, my name's Alyssa and I'm the founder and creative director of a web design studio. I give...

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Jordyn C.

Cosmetics, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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How to keep organized while running a business

Reviewed 4 years ago

From the time my prospective clients contact me, throughout the booking process, automatic reminders of upcoming payments, clients being able to pay through honeybook, and even following up after my scheduled time with clients, Honeybook is my biggest tool.

Pros

Honeybook is essential to running my business and now that I've been a user for more than 2 years, I can't imagine not using it. As a photographer, it is important for me to keep all of my scheduling, contracting, payments, and details as organized as possible so that I don't miss a meeting, or special detail for a wedding or photo session. Every part of my business is streamlined now that I use Honeybook....

Cons

There are times when I donate photo sessions to non-profits and want to be able to send an invoice showing how much the session would have cost, then adding a discount to show a $0 invoice but there is not a way to send that without charging the invoice and refunding. I wish that I could do more on the mobile app, but new features are being added frequently.

SS
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Steve S.

Photography, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The sweetest solution for photographers

Reviewed 2 years ago

Honeybook continues to be a game-changer for our photography business. It has been an integral part of our daily workflow for years now. This year they added calendar and booking functionality.

Pros

Love the customer service. Whenever I need help they are always right there. We use HB for every booking. As soon as a lead goes active, we start a new project and manage everything from communication to proposal to contact to invoicing with HB.

Cons

There could maybe be more freedom to customize but really it's just an advanced issue. First world problems.

KK
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Kathryn K.

Events Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Tries to do a lot of things, but none of them are done very well

Reviewed 3 years ago

I felt like the app looked great and had great potential, but the clunky UI design left me frustrated. We had been using it for almost a year and still felt that something just wasn't clicking. We ended up moving away from Honeybook and chose another program that was more specific to our industry.

Pros

The look and feel of the app is very clean, love the ability to add images and customize the look and feel of contracts, flyers, brochures and more. Adding a custom form field to our website was easy to do. Automation feature seems nice, but we didn't really use it.

Cons

In contracts the most frustrating thing is that you can only add line items at the very bottom of the invoice. That means if you have a very long invoice and want to add a line to the top of the page, you have to add a line at the bottom and drag it all the way up to the top ( which is extremely tedious ). It wastes so much time that it made me wonder if we wasted more time trying to use this clunky app than just doing things the way we were used to in excel!

JP
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Jessica P.

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Your go-to, all-in-one CRM for small business!

Reviewed 2 years ago

Amazing, hands down!

Pros

Easy to use and so many features! The ability to go to one place AND have so many things automated is amazing!

Cons

There are little things that can be improved, but so does everything. I have voiced my suggestions to the HoneyBook team and they are passing the information along to try to improve my experience. Even without those being fixed, I still love HoneyBook.

SF
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Stephanie F.

Photography, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My favorite CRM ever

Reviewed 3 years ago

I've loved every minute! Even with the few things that I think could be improved on, I think their team is doing an amazing job!

Pros

The best part about HoneyBook is that I'm able to fully customize everything to match my brand's visuals. Everything about this CRM is easy to use. The support team is always incredible if you need help - they're seriously the best around. The community around HB is also amazing. I love how easy it is to go from an inquiry to a booked project with my automated workflows! The newer client portal feature is always a client favorite, too!

Cons

I would love to see a more flexible method for viewing pipelines and tasks. I prefer to view a Kanban-type of pipeline/workflow and tasks. I'd like to be able to click on a workflow and see how many clients/projects I have under it. I also don't like that I can't charge for certain appointment types. I would love to use the scheduling feature for booking mini sessions or other items that I would charge for outside of weddings/brand sessions. It would also be great if certain appointment types could work as lead capture forms (i.e.: when an appointment is booked, a new inquiry is created). For financial tracking, it would be nice to be able to create a recurring expense.

HoneyBook FAQs

How much is HoneyBook?

HoneyBook costs $39 per month for unlimited users. HoneyBook also offers an annual plan priced at $390 per year for unlimited users.


How do I set up HoneyBook?

To set up a HoneyBook account, users can click on the icon in the top right corner, and click on Company Settings. From there, users can upload and add company-branded elements under the Company Brand tab. Once this is done, users can connect their bank account, and set up any integrations under the Integrations and Bank Details tab.


What is HoneyBook used for?

HoneyBook is used by small businesses to manage projects, book clients, create contracts, send invoices, accept payments, and manage other client management processes.


Does HoneyBook integrate with Quickbooks?

Yes, HoneyBook can sync payments directly into QuickBooks accounts.


Is HoneyBook a CRM?

Yes, HoneyBook is a small-business CRM that includes contact management, project management, and customer communication capabilities.


Does HoneyBook integrate with Squarespace?

HoneyBook does not provide direct integration with Squarespace. However, users can easily embed HoneyBook forms onto any Squarespace site.


How long is the HoneyBook free trial?

Users can try out HoneyBook for free for seven days, no credit card required. Once the trial is over, users can still log in and access projects but won't be able to create new files or projects.

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