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HoneyBook Logo
HoneyBook
4.8
(560)

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Client management for freelancers & SMBs

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(99)

HoneyBook Pricing, Features, Reviews and Alternatives

HoneyBook product overview

Price starts from

39

Per month

Flat Rate

What is HoneyBook?

HoneyBook is a cloud-based CRM solution designed for small businesses and freelancers that helps users to manage business processes, from consultation to billing. The platform enables users to manage projects, book customers, send invoices, sign online contracts and manage payments.

Key benefits of using HoneyBook

• The secure online payment functionality within HoneyBook saves the time, effort and money needed to make multiple trips to the bank each week to deposit checks received.

• HoneyBook provides users with powerful tools to automatically track payment schedules, reservations, and leads.

• The reporting feature allows users to monitor analytics on key metrics, including the combined value of all events, success rates, the percentage of posting, and more.

• HoneyBook allows users to set up email reminders that are automatically sent to customers when payments are due

• The platform enables all parties to see and share timelines, view event details such as dates, times, and addresses and communicate via email.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Webinars
Documentation
Live Online
Videos

HoneyBook pricing information

Value for money

4.7

/5

560

Starting from

39

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

HoneyBook features

Functionality

4.6

/5

560

Total features

135

39 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
API
Third Party Integrations
Reporting/Analytics
Data Import/Export
Alerts/Notifications
Billing & Invoicing

HoneyBook users reviews

Overall Rating

4.8

/5

560

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.44/10
Rating distribution

5

4

3

2

1

490

47

13

5

5

Pros
Honeybook is an amazing software because it allows me to organize and keep track of all my bookings and projects in a nice, clean manner.
I am also a big fan of most all of the templates that they provide for you to help set your business up for success.
I love being able to manage contracts, invoices, proposals, bookkeeping, and client communication all in the same platform. The concierge service is fantastic as well.
Cons
I hate myself for not trusting Honeybook sooner. So much grief and agonizing over my "DIY contract & invoicing system" so many wasted hours and sleepless nights.
Buggy, intermittent problems coupled with poor tech suport.
I also with it would sync directly to ical. I hate having to make it use google becuase if google runs out of space it doesnt tell me and then i have a calendar issue.
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Alyssa P.

Founder & Creative Director

Design, self-employed

Review source

Overall Rating

Using HoneyBook is like having a personal sales assistant helping me run my business 24/7

Reviewed 2 years ago

Transcript

Alyssa: Hi, my name's Alyssa and I'm the founder and creative director of a web design studio. I give...

ND
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Naomi D.

Owneer

Writing and Editing, self-employed

Review source

Overall Rating

Perfect for Managing My Small Business

Reviewed 8 months ago

Transcript

Naomi: Hi, my name is Naomi. I am the owner of a business and I give Honeybook a five out of five. For...

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Carlos O.

Photography, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must for busy event people

Reviewed 3 years ago

Customer service is great, they get back to asap and help you with anything.

Pros

Automating my payments and collecting for me. Using the app i don't have to be in front of a computer to check on customers contracts.

Cons

no scheduling within the software in which I heard they were working on this. The ability to add someone that works for you and not see contract just logistics.

Vendor response

Happy to hear you are enjoying the HB app Carlos! Please keep an ear out shortly for more news on exciting up coming features!

SS
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Steve S.

Photography, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The sweetest solution for photographers

Reviewed 10 months ago

Honeybook continues to be a game-changer for our photography business. It has been an integral part of our daily workflow for years now. This year they added calendar and booking functionality.

Pros

Love the customer service. Whenever I need help they are always right there. We use HB for every booking. As soon as a lead goes active, we start a new project and manage everything from communication to proposal to contact to invoicing with HB.

Cons

There could maybe be more freedom to customize but really it's just an advanced issue. First world problems.

KK
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Kathryn K.

Events Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Tries to do a lot of things, but none of them are done very well

Reviewed a year ago

I felt like the app looked great and had great potential, but the clunky UI design left me frustrated. We had been using it for almost a year and still felt that something just wasn't clicking. We ended up moving away from Honeybook and chose another program that was more specific to our industry.

Pros

The look and feel of the app is very clean, love the ability to add images and customize the look and feel of contracts, flyers, brochures and more. Adding a custom form field to our website was easy to do. Automation feature seems nice, but we didn't really use it.

Cons

In contracts the most frustrating thing is that you can only add line items at the very bottom of the invoice. That means if you have a very long invoice and want to add a line to the top of the page, you have to add a line at the bottom and drag it all the way up to the top ( which is extremely tedious ). It wastes so much time that it made me wonder if we wasted more time trying to use this clunky app than just doing things the way we were used to in excel!

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Matthew K.

Photography, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best I've Used So Far

Reviewed 5 months ago

Overall it has been a Godsend. I am feeling much better about how I manage my business with Honeybook.

Pros

I love using Honeybook! I've tried a couple other CRM softwares, and this one is by far the easiest to deploy and keep me on track. It is logical and feels easy to use, which has kept me using it rather than reverting to inefficient paper tracking. The customer service has been great: always quick and friendly to answer questions and help me through something I didn't understand. I would highly recommend Honeybook to anyone.

Cons

The calendar sync is sometimes glitchy, but that could also be user error. One thing that would make it better would be an easy way to override when I am considered "busy" on my Google Calendar that syncs in. I'd also love to have SMS communication with my clients, but rumor has it they are working on this.

CP
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Charlie P.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Solid Payment Invoicing & Proposal Tool

Reviewed 8 months ago

8/10. Once the client has paid the first time, their automated recurring payment solution is working really well for me.

Pros

I moved away from Quickbooks online because they didn't have an easy way to send customers automatic recurring invoices. Honeybook had pre-built service agreements along with the automated recurring payments feature I needed for my business. It was appealing to work with them because set up was very easy to get what we needed up and running

Cons

After a client pays their invoice, it usually takes 12-24 hours for Honeybook to send me a confirmation email saying they've paid. This is (I don't use this word often) absurd. With Quickbooks, I know payment confirmation comes in within 10 minutes. Especially if I am going to start work with a client right as they pay, this hurdle in their platform stops me from getting to work right away. It usually leads to me emailing my customer "Did you pay the invoice?" then them replying "I did!" then me looking into Honeybook wondering why the heck it hasn't come in and making me look foolish to my client... Then I finally get the notification the next day. It's the #1 feature request they need to get updated.

HoneyBook FAQs

How much is HoneyBook?

HoneyBook costs $39 per month for unlimited users. HoneyBook also offers an annual plan priced at $390 per year for unlimited users.

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How do I set up HoneyBook?

To set up a HoneyBook account, users can click on the icon in the top right corner, and click on Company Settings. From there, users can upload and add company-branded elements under the Company Brand tab. Once this is done, users can connect their bank account, and set up any integrations under the Integrations and Bank Details tab.

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What is HoneyBook used for?

HoneyBook is used by small businesses to manage projects, book clients, create contracts, send invoices, accept payments, and manage other client management processes.

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Does HoneyBook integrate with Quickbooks?

Yes, HoneyBook can sync payments directly into QuickBooks accounts.

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Is HoneyBook a CRM?

Yes, HoneyBook is a small-business CRM that includes contact management, project management, and customer communication capabilities.

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Does HoneyBook integrate with Squarespace?

HoneyBook does not provide direct integration with Squarespace. However, users can easily embed HoneyBook forms onto any Squarespace site.

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How long is the HoneyBook free trial?

Users can try out HoneyBook for free for seven days, no credit card required. Once the trial is over, users can still log in and access projects but won't be able to create new files or projects.

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